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Patient Reviews
4
I was not happy. I understand there's a 15 min grace period rule however, I walked in right at 15 mins and it turned to 16 mins when I got checked in. Again I understand it's a grace period but I just finished having major surgery and originally wanted to reschedule my appointment. I hadn't realized it Siri gave me a date that I never confirmed and when I tried to cancel it would not allow me to. Possibly because my appointment was at 9:30am and I attempted to cancel via the text at 6am. Either way I went because I didn't want a no call no show. When I got there the receptionists were very understanding but my nurse that I was there to see rejected seeing me because I was 1 min past the Grace period. There I was after rushing to get there, drainage tubes dangling from my body post op surgery and in pain and I B was rejected. What's unsettling is I have visited this practice many times and have always been on time and my provider's the one who's usually late. I give grace with that and understanding of other patients but I'm Always late back to work. I'll schedule a 9am and won't see the Dr until close to 10 and yet the nurse rejected me. There should be some compassion and it truly rubbed me wrong to use the grace period rule to that extent. There should need some type of exceptions given the patients circumstance and if not it truly leaves a bad impression of being a patient of at this practice. I was pleased that at least the receptionist pushed to see what could be done and I was rescheduled to see another provider at 11am. I wasn't seen until 11:30 but the Dr and nurse were very nice and were backed up and I B appreciated them at least seeing me. A 9:30 appt to where I arrived at 9:46 and was not seen until 11:30 all because of this one nurse that rejected me. I would also like to add that it was a quick question as to me not really needing the appointment because I just had surgery but the nurse again was too busy I guess to be of assistance.
December 19, 2025
5
Everyone super nice and very caring, exceptional, and professional
December 18, 2025
4
Kimberly was nice and thorough...Dr Ma was nice and thorough and knowledgeable...lab technician was nice and excellent at drawing blood...thanks!
December 11, 2025
5
I have NEVER been so happy to have a new doctor! The amount of caring and concern was unreal. Every person I encountered was so nice and caring. I actually got teary eyed because it is so new to me.
December 8, 2025
5
Very pleased. Satisfied, grateful, everyone was very professional.
December 5, 2025
3
The online system deleted all the health history I put in. The medical assistant was trying to put it all in, but was not calibrated on how much detail to put in. The doctor gave me a referral to a rheumatologist 1 hour and 45 minutes away because she was unfamiliar with the area. I don't think rheumatologists deal with vascular compressions, so that was kind of useless.
December 6, 2025
5
She is very good in inquiring my health issues and concerns. She is very knowledgeable in answering my questions and gives me clear advice on how to care myself at home.
November 22, 2025
5
I have moved to the local area and was not expecting to find a doctor so soon. I am very happy with Dr Ma and staff. She took care of all my needs.
October 31, 2025
5
This was my first visit with this doctor. Doctor Ma seemed very concerned and interested in anything that was mentioned would definitely recommend her to someone else.
October 25, 2025
4
I really enjoyed meeting Dr. Ma. She was a very nice person and I think she will do very well. Thank you. Bye.
October 25, 2025
5
Really liked Dr. Ma. She spent lots of time listening to all my aches and pains. She has already got me an appointment with a G.I. Specialist.
October 23, 2025
5
Everyone super nice and very caring, exceptional, and professional
December 18, 2025
5
I have NEVER been so happy to have a new doctor! The amount of caring and concern was unreal. Every person I encountered was so nice and caring. I actually got teary eyed because it is so new to me.
December 8, 2025
5
Very pleased. Satisfied, grateful, everyone was very professional.
December 5, 2025
5
She is very good in inquiring my health issues and concerns. She is very knowledgeable in answering my questions and gives me clear advice on how to care myself at home.
November 22, 2025
5
I have moved to the local area and was not expecting to find a doctor so soon. I am very happy with Dr Ma and staff. She took care of all my needs.
October 31, 2025
5
This was my first visit with this doctor. Doctor Ma seemed very concerned and interested in anything that was mentioned would definitely recommend her to someone else.
October 25, 2025
5
Really liked Dr. Ma. She spent lots of time listening to all my aches and pains. She has already got me an appointment with a G.I. Specialist.
October 23, 2025
4
I was not happy. I understand there's a 15 min grace period rule however, I walked in right at 15 mins and it turned to 16 mins when I got checked in. Again I understand it's a grace period but I just finished having major surgery and originally wanted to reschedule my appointment. I hadn't realized it Siri gave me a date that I never confirmed and when I tried to cancel it would not allow me to. Possibly because my appointment was at 9:30am and I attempted to cancel via the text at 6am. Either way I went because I didn't want a no call no show. When I got there the receptionists were very understanding but my nurse that I was there to see rejected seeing me because I was 1 min past the Grace period. There I was after rushing to get there, drainage tubes dangling from my body post op surgery and in pain and I B was rejected. What's unsettling is I have visited this practice many times and have always been on time and my provider's the one who's usually late. I give grace with that and understanding of other patients but I'm Always late back to work. I'll schedule a 9am and won't see the Dr until close to 10 and yet the nurse rejected me. There should be some compassion and it truly rubbed me wrong to use the grace period rule to that extent. There should need some type of exceptions given the patients circumstance and if not it truly leaves a bad impression of being a patient of at this practice. I was pleased that at least the receptionist pushed to see what could be done and I was rescheduled to see another provider at 11am. I wasn't seen until 11:30 but the Dr and nurse were very nice and were backed up and I B appreciated them at least seeing me. A 9:30 appt to where I arrived at 9:46 and was not seen until 11:30 all because of this one nurse that rejected me. I would also like to add that it was a quick question as to me not really needing the appointment because I just had surgery but the nurse again was too busy I guess to be of assistance.
December 19, 2025
4
Kimberly was nice and thorough...Dr Ma was nice and thorough and knowledgeable...lab technician was nice and excellent at drawing blood...thanks!
December 11, 2025
4
I really enjoyed meeting Dr. Ma. She was a very nice person and I think she will do very well. Thank you. Bye.
October 25, 2025
3
The online system deleted all the health history I put in. The medical assistant was trying to put it all in, but was not calibrated on how much detail to put in. The doctor gave me a referral to a rheumatologist 1 hour and 45 minutes away because she was unfamiliar with the area. I don't think rheumatologists deal with vascular compressions, so that was kind of useless.
December 6, 2025
3
The online system deleted all the health history I put in. The medical assistant was trying to put it all in, but was not calibrated on how much detail to put in. The doctor gave me a referral to a rheumatologist 1 hour and 45 minutes away because she was unfamiliar with the area. I don't think rheumatologists deal with vascular compressions, so that was kind of useless.
December 6, 2025
4
I was not happy. I understand there's a 15 min grace period rule however, I walked in right at 15 mins and it turned to 16 mins when I got checked in. Again I understand it's a grace period but I just finished having major surgery and originally wanted to reschedule my appointment. I hadn't realized it Siri gave me a date that I never confirmed and when I tried to cancel it would not allow me to. Possibly because my appointment was at 9:30am and I attempted to cancel via the text at 6am. Either way I went because I didn't want a no call no show. When I got there the receptionists were very understanding but my nurse that I was there to see rejected seeing me because I was 1 min past the Grace period. There I was after rushing to get there, drainage tubes dangling from my body post op surgery and in pain and I B was rejected. What's unsettling is I have visited this practice many times and have always been on time and my provider's the one who's usually late. I give grace with that and understanding of other patients but I'm Always late back to work. I'll schedule a 9am and won't see the Dr until close to 10 and yet the nurse rejected me. There should be some compassion and it truly rubbed me wrong to use the grace period rule to that extent. There should need some type of exceptions given the patients circumstance and if not it truly leaves a bad impression of being a patient of at this practice. I was pleased that at least the receptionist pushed to see what could be done and I was rescheduled to see another provider at 11am. I wasn't seen until 11:30 but the Dr and nurse were very nice and were backed up and I B appreciated them at least seeing me. A 9:30 appt to where I arrived at 9:46 and was not seen until 11:30 all because of this one nurse that rejected me. I would also like to add that it was a quick question as to me not really needing the appointment because I just had surgery but the nurse again was too busy I guess to be of assistance.
December 19, 2025
4
Kimberly was nice and thorough...Dr Ma was nice and thorough and knowledgeable...lab technician was nice and excellent at drawing blood...thanks!
December 11, 2025
4
I really enjoyed meeting Dr. Ma. She was a very nice person and I think she will do very well. Thank you. Bye.
October 25, 2025
5
Everyone super nice and very caring, exceptional, and professional
December 18, 2025
5
I have NEVER been so happy to have a new doctor! The amount of caring and concern was unreal. Every person I encountered was so nice and caring. I actually got teary eyed because it is so new to me.
December 8, 2025
5
Very pleased. Satisfied, grateful, everyone was very professional.
December 5, 2025
5
She is very good in inquiring my health issues and concerns. She is very knowledgeable in answering my questions and gives me clear advice on how to care myself at home.
November 22, 2025
5
I have moved to the local area and was not expecting to find a doctor so soon. I am very happy with Dr Ma and staff. She took care of all my needs.
October 31, 2025
5
This was my first visit with this doctor. Doctor Ma seemed very concerned and interested in anything that was mentioned would definitely recommend her to someone else.
October 25, 2025
5
Really liked Dr. Ma. She spent lots of time listening to all my aches and pains. She has already got me an appointment with a G.I. Specialist.
October 23, 2025
4
I was not happy. I understand there's a 15 min grace period rule however, I walked in right at 15 mins and it turned to 16 mins when I got checked in. Again I understand it's a grace period but I just finished having major surgery and originally wanted to reschedule my appointment. I hadn't realized it Siri gave me a date that I never confirmed and when I tried to cancel it would not allow me to. Possibly because my appointment was at 9:30am and I attempted to cancel via the text at 6am. Either way I went because I didn't want a no call no show. When I got there the receptionists were very understanding but my nurse that I was there to see rejected seeing me because I was 1 min past the Grace period. There I was after rushing to get there, drainage tubes dangling from my body post op surgery and in pain and I B was rejected. What's unsettling is I have visited this practice many times and have always been on time and my provider's the one who's usually late. I give grace with that and understanding of other patients but I'm Always late back to work. I'll schedule a 9am and won't see the Dr until close to 10 and yet the nurse rejected me. There should be some compassion and it truly rubbed me wrong to use the grace period rule to that extent. There should need some type of exceptions given the patients circumstance and if not it truly leaves a bad impression of being a patient of at this practice. I was pleased that at least the receptionist pushed to see what could be done and I was rescheduled to see another provider at 11am. I wasn't seen until 11:30 but the Dr and nurse were very nice and were backed up and I B appreciated them at least seeing me. A 9:30 appt to where I arrived at 9:46 and was not seen until 11:30 all because of this one nurse that rejected me. I would also like to add that it was a quick question as to me not really needing the appointment because I just had surgery but the nurse again was too busy I guess to be of assistance.
December 19, 2025
5
Everyone super nice and very caring, exceptional, and professional
December 18, 2025
4
Kimberly was nice and thorough...Dr Ma was nice and thorough and knowledgeable...lab technician was nice and excellent at drawing blood...thanks!
December 11, 2025
5
I have NEVER been so happy to have a new doctor! The amount of caring and concern was unreal. Every person I encountered was so nice and caring. I actually got teary eyed because it is so new to me.
December 8, 2025
3
The online system deleted all the health history I put in. The medical assistant was trying to put it all in, but was not calibrated on how much detail to put in. The doctor gave me a referral to a rheumatologist 1 hour and 45 minutes away because she was unfamiliar with the area. I don't think rheumatologists deal with vascular compressions, so that was kind of useless.
December 6, 2025
5
Very pleased. Satisfied, grateful, everyone was very professional.
December 5, 2025
5
She is very good in inquiring my health issues and concerns. She is very knowledgeable in answering my questions and gives me clear advice on how to care myself at home.
November 22, 2025
5
I have moved to the local area and was not expecting to find a doctor so soon. I am very happy with Dr Ma and staff. She took care of all my needs.
October 31, 2025
4
I really enjoyed meeting Dr. Ma. She was a very nice person and I think she will do very well. Thank you. Bye.
October 25, 2025
5
This was my first visit with this doctor. Doctor Ma seemed very concerned and interested in anything that was mentioned would definitely recommend her to someone else.
October 25, 2025
5
Really liked Dr. Ma. She spent lots of time listening to all my aches and pains. She has already got me an appointment with a G.I. Specialist.
October 23, 2025
5
Really liked Dr. Ma. She spent lots of time listening to all my aches and pains. She has already got me an appointment with a G.I. Specialist.
October 23, 2025
5
This was my first visit with this doctor. Doctor Ma seemed very concerned and interested in anything that was mentioned would definitely recommend her to someone else.
October 25, 2025
4
I really enjoyed meeting Dr. Ma. She was a very nice person and I think she will do very well. Thank you. Bye.
October 25, 2025
5
I have moved to the local area and was not expecting to find a doctor so soon. I am very happy with Dr Ma and staff. She took care of all my needs.
October 31, 2025
5
She is very good in inquiring my health issues and concerns. She is very knowledgeable in answering my questions and gives me clear advice on how to care myself at home.
November 22, 2025
5
Very pleased. Satisfied, grateful, everyone was very professional.
December 5, 2025
3
The online system deleted all the health history I put in. The medical assistant was trying to put it all in, but was not calibrated on how much detail to put in. The doctor gave me a referral to a rheumatologist 1 hour and 45 minutes away because she was unfamiliar with the area. I don't think rheumatologists deal with vascular compressions, so that was kind of useless.
December 6, 2025
5
I have NEVER been so happy to have a new doctor! The amount of caring and concern was unreal. Every person I encountered was so nice and caring. I actually got teary eyed because it is so new to me.
December 8, 2025
4
Kimberly was nice and thorough...Dr Ma was nice and thorough and knowledgeable...lab technician was nice and excellent at drawing blood...thanks!
December 11, 2025
5
Everyone super nice and very caring, exceptional, and professional
December 18, 2025
4
I was not happy. I understand there's a 15 min grace period rule however, I walked in right at 15 mins and it turned to 16 mins when I got checked in. Again I understand it's a grace period but I just finished having major surgery and originally wanted to reschedule my appointment. I hadn't realized it Siri gave me a date that I never confirmed and when I tried to cancel it would not allow me to. Possibly because my appointment was at 9:30am and I attempted to cancel via the text at 6am. Either way I went because I didn't want a no call no show. When I got there the receptionists were very understanding but my nurse that I was there to see rejected seeing me because I was 1 min past the Grace period. There I was after rushing to get there, drainage tubes dangling from my body post op surgery and in pain and I B was rejected. What's unsettling is I have visited this practice many times and have always been on time and my provider's the one who's usually late. I give grace with that and understanding of other patients but I'm Always late back to work. I'll schedule a 9am and won't see the Dr until close to 10 and yet the nurse rejected me. There should be some compassion and it truly rubbed me wrong to use the grace period rule to that extent. There should need some type of exceptions given the patients circumstance and if not it truly leaves a bad impression of being a patient of at this practice. I was pleased that at least the receptionist pushed to see what could be done and I was rescheduled to see another provider at 11am. I wasn't seen until 11:30 but the Dr and nurse were very nice and were backed up and I B appreciated them at least seeing me. A 9:30 appt to where I arrived at 9:46 and was not seen until 11:30 all because of this one nurse that rejected me. I would also like to add that it was a quick question as to me not really needing the appointment because I just had surgery but the nurse again was too busy I guess to be of assistance.
