Andrea Prosser, MD

Hey, so we had a great experience at AU WellSTAR's pediatric eye clinic. The staff and doctors are excellent in their treatment of my son. I will say I would prefer to have gone ahead and made the yearly appointment at that time instead of having to remember to call back. They did nicely give us a piece of paper to remind us and I will enter it in my phone and everything, but it would be nice if we could just go ahead and make that appointment, especially since when I called to get an appointment now, I was told it would be nine months until I could get an appointment. So with the lack of providers, just based on the numbers not available, it would be nice to go ahead and solidify appointments, even if they had to be moved around a couple of days. I suppose the providers on vacation time, just at least have something on the books would be nice.

January 28, 2026

On the very first question, it should have been a four and not a one. My daughter bumped me. We were very happy with Dr. Prosser and our experience was great. So if it could be all tens or fours and tens, then that's what it would have been. Thank you.

January 28, 2026

From the front staff all the way to the back staff, Dr. Prosser is an awesome pediatric doctor for children, especially for my son who has autism. She's very patient. Her lead technician was very patient with my son. They are very, very awesome staff. I've never had a bad experience with them at all. They're very cheerful. Highly, highly recommend. Make you feel very comfortable. Dr. Prosser is a very good pediatric eye doctor. And like I said, her lead person is awesome. Her staff that's up front that makes the appointments and check you out, they're awesome. So a very good staff. The whole staff is awesome. Thank you.

January 21, 2026

When we arrived for my child's appointment, the first person that we interacted with as far as like the medical team was Hannah. I'm assuming that she's like a tech or something like that. And she was awesome. My daughter responded really well to her and she just made the whole visit seem a little bit less heavy. And Dr. Prosser was very informative of what was going on and what she expected and then the process for going forward with my child's MRI.

January 21, 2026

Everybody was very professional and nice and knowledgeable about the information provided.

January 17, 2026

The staff was very pleasant. . Very nice , great staff seemed to really like their actual job and being around children

January 17, 2026

The staff was professional and down to earth answered all of our questions.

January 14, 2026

I had a great experience

December 25, 2025

Dr. Prosser is a wonderful doctor, but the front desk staff is very unprofessional and rude and were not helpful at all. I had issues with my insurance and they didn't seem to care about helping me one bit. This is not the first time I've had issues with them either. Everyone seems like they do not care to be there or to help you, which is vastly different than how you feel with the doctor who is warm and welcoming. The front desk staff would be enough for me to stop coming, because the experience is so awful. However, because it's the only pediatric Opthamology doctor in the area I don't have a choice. They constantly transfer your calls, put you on long holds, no one seems to know the answers to your questions so they bounce you around person to person, they do not call back when they say they will and on top of that they speak to you as though you are an inconvenience.

December 16, 2025

Wellstar is ENORMOUS! The text message "reminder" should not only have the address of the facility. It should say what floor/department/area! I walked my child from the ACC all the way across the hospital to get to the eye center. There was no one at the desk to tell me where to go and no signs

December 7, 2025

We were please and we were in and out in a timely manner with twins age 5

December 6, 2025

The staff and doctor are wonderful

November 22, 2025

Everyone was very nice and courteous and we were in and out in a timely manner.

November 8, 2025

She was very nice, patient, and I recommend her to keep doing the work that she does.

October 29, 2025

Dr. Prosser is clearly very capable and inspires confidence. Great analysis leading to an excellent plan within the Opthalmology department. So pleased to have her consultation. Follow up is prompt and friendly. Just the sort of excellent physician Wellstar MCG should be proud to have on staff.

October 25, 2025

We really liked Dr Ferrell and Dr prosser was awesome as always.

October 2, 2025

Dr. Prosser does a great job. She's a great physician. However, the practices of the practice and the office is different. It takes a long time to get appointments. The schedule is always very packed. The turnaround time is not great. That is only my... Practices have been in there, but all of the physicians and all of the staff is wonderful. It takes forever to get there, especially if your child has a problem or an issue, it's hard to consistently get in. And I don't know if that's across the board or is that just with the eye clinic.

September 24, 2025

More faster

September 14, 2025

Her experience for her appointment was great. It's just past experiences dealing with nurses in the past with her, to do better just off of that. But everything with her appointment went great. But I would not refer the hospital to anybody just due off of what my daughter went through when she was first born.

September 17, 2025

The entire staff were very kid friendly and made this so easy for my 4 year old.

September 14, 2025

The nurse that was helping us in the room with my twins, she was absolutely amazing. She remembered us from last time. She remembered my twins. She remembered that they're special needs. And she was fun. She was vibrant. She was exciting. And at the same time, she was patient with me. I just, I really appreciated her. She made the experience that much better.

September 10, 2025

My child is special needs, autism, ADHD. This whole entire practice is very accommodating, very sweet, compassionate, loving, and they actually take the time to remember my children, especially him. And they'll come up to him, they'll talk to him, they'll have a blast with him. They'll sit there and take their time to re-explain things to them. They'll ask him for permission before they even do anything, and not many doctors or nurses or practitioners will ever do something like that. That is something that I hold in high regard, that they ask my child for their permission to do anything. They wait for him to be able to have the time to be able to process and to be able to verbally express what he is trying to express to them. he doesn't understand, he has the capability and the courage to be able to tell

August 23, 2025

Dr. Prosser is the best ophthalmologist for children I have known hands down. We have been seeing her for nearly 12 years. She is fabulous for all my kids. She listens to them and everybody that works with her, the staff and everyone, is fantastic, kind, sweet, compassionate, and very, very patient. I love them.

August 23, 2025

Bathroom inside the clinic was very dirty

August 21, 2025

I had a great experience

August 10, 2025

It would have been nice to know in advance that we would need to hang around for an hour, waiting on dilation. We scheduled this appointment at the sweet spot time between naps and meals to make sure we were ready for the doctor. We would have scheduled differently and packed different/more entertainment items had we been prepared for an hour of sitting around waiting to be dilated.

August 3, 2025

The only problem i had was the visitor check in. That process need to be better i got to my appointment on time and bc of a LONG visitor check in line I was late it was very ridiculous

July 23, 2025

Keep up the amazing work

July 24, 2025

Hey, so we had a great experience at AU WellSTAR's pediatric eye clinic. The staff and doctors are excellent in their treatment of my son. I will say I would prefer to have gone ahead and made the yearly appointment at that time instead of having to remember to call back. They did nicely give us a piece of paper to remind us and I will enter it in my phone and everything, but it would be nice if we could just go ahead and make that appointment, especially since when I called to get an appointment now, I was told it would be nine months until I could get an appointment. So with the lack of providers, just based on the numbers not available, it would be nice to go ahead and solidify appointments, even if they had to be moved around a couple of days. I suppose the providers on vacation time, just at least have something on the books would be nice.

January 28, 2026

From the front staff all the way to the back staff, Dr. Prosser is an awesome pediatric doctor for children, especially for my son who has autism. She's very patient. Her lead technician was very patient with my son. They are very, very awesome staff. I've never had a bad experience with them at all. They're very cheerful. Highly, highly recommend. Make you feel very comfortable. Dr. Prosser is a very good pediatric eye doctor. And like I said, her lead person is awesome. Her staff that's up front that makes the appointments and check you out, they're awesome. So a very good staff. The whole staff is awesome. Thank you.

January 21, 2026

When we arrived for my child's appointment, the first person that we interacted with as far as like the medical team was Hannah. I'm assuming that she's like a tech or something like that. And she was awesome. My daughter responded really well to her and she just made the whole visit seem a little bit less heavy. And Dr. Prosser was very informative of what was going on and what she expected and then the process for going forward with my child's MRI.

January 21, 2026

Everybody was very professional and nice and knowledgeable about the information provided.

January 17, 2026

The staff was very pleasant. . Very nice , great staff seemed to really like their actual job and being around children

January 17, 2026

The staff was professional and down to earth answered all of our questions.

January 14, 2026

I had a great experience

December 25, 2025

Dr. Prosser is a wonderful doctor, but the front desk staff is very unprofessional and rude and were not helpful at all. I had issues with my insurance and they didn't seem to care about helping me one bit. This is not the first time I've had issues with them either. Everyone seems like they do not care to be there or to help you, which is vastly different than how you feel with the doctor who is warm and welcoming. The front desk staff would be enough for me to stop coming, because the experience is so awful. However, because it's the only pediatric Opthamology doctor in the area I don't have a choice. They constantly transfer your calls, put you on long holds, no one seems to know the answers to your questions so they bounce you around person to person, they do not call back when they say they will and on top of that they speak to you as though you are an inconvenience.

December 16, 2025

We were please and we were in and out in a timely manner with twins age 5

December 6, 2025

The staff and doctor are wonderful

November 22, 2025

Everyone was very nice and courteous and we were in and out in a timely manner.

November 8, 2025

She was very nice, patient, and I recommend her to keep doing the work that she does.

October 29, 2025

Dr. Prosser is clearly very capable and inspires confidence. Great analysis leading to an excellent plan within the Opthalmology department. So pleased to have her consultation. Follow up is prompt and friendly. Just the sort of excellent physician Wellstar MCG should be proud to have on staff.

October 25, 2025

We really liked Dr Ferrell and Dr prosser was awesome as always.

October 2, 2025

Dr. Prosser does a great job. She's a great physician. However, the practices of the practice and the office is different. It takes a long time to get appointments. The schedule is always very packed. The turnaround time is not great. That is only my... Practices have been in there, but all of the physicians and all of the staff is wonderful. It takes forever to get there, especially if your child has a problem or an issue, it's hard to consistently get in. And I don't know if that's across the board or is that just with the eye clinic.

September 24, 2025

More faster

September 14, 2025

Her experience for her appointment was great. It's just past experiences dealing with nurses in the past with her, to do better just off of that. But everything with her appointment went great. But I would not refer the hospital to anybody just due off of what my daughter went through when she was first born.

September 17, 2025

The entire staff were very kid friendly and made this so easy for my 4 year old.

September 14, 2025

The nurse that was helping us in the room with my twins, she was absolutely amazing. She remembered us from last time. She remembered my twins. She remembered that they're special needs. And she was fun. She was vibrant. She was exciting. And at the same time, she was patient with me. I just, I really appreciated her. She made the experience that much better.

September 10, 2025

My child is special needs, autism, ADHD. This whole entire practice is very accommodating, very sweet, compassionate, loving, and they actually take the time to remember my children, especially him. And they'll come up to him, they'll talk to him, they'll have a blast with him. They'll sit there and take their time to re-explain things to them. They'll ask him for permission before they even do anything, and not many doctors or nurses or practitioners will ever do something like that. That is something that I hold in high regard, that they ask my child for their permission to do anything. They wait for him to be able to have the time to be able to process and to be able to verbally express what he is trying to express to them. he doesn't understand, he has the capability and the courage to be able to tell

August 23, 2025

Dr. Prosser is the best ophthalmologist for children I have known hands down. We have been seeing her for nearly 12 years. She is fabulous for all my kids. She listens to them and everybody that works with her, the staff and everyone, is fantastic, kind, sweet, compassionate, and very, very patient. I love them.

August 23, 2025

Bathroom inside the clinic was very dirty

August 21, 2025

I had a great experience

August 10, 2025

It would have been nice to know in advance that we would need to hang around for an hour, waiting on dilation. We scheduled this appointment at the sweet spot time between naps and meals to make sure we were ready for the doctor. We would have scheduled differently and packed different/more entertainment items had we been prepared for an hour of sitting around waiting to be dilated.

August 3, 2025

The only problem i had was the visitor check in. That process need to be better i got to my appointment on time and bc of a LONG visitor check in line I was late it was very ridiculous

July 23, 2025

Keep up the amazing work

July 24, 2025

On the very first question, it should have been a four and not a one. My daughter bumped me. We were very happy with Dr. Prosser and our experience was great. So if it could be all tens or fours and tens, then that's what it would have been. Thank you.

January 28, 2026

Wellstar is ENORMOUS! The text message "reminder" should not only have the address of the facility. It should say what floor/department/area! I walked my child from the ACC all the way across the hospital to get to the eye center. There was no one at the desk to tell me where to go and no signs

December 7, 2025

On the very first question, it should have been a four and not a one. My daughter bumped me. We were very happy with Dr. Prosser and our experience was great. So if it could be all tens or fours and tens, then that's what it would have been. Thank you.

January 28, 2026

Wellstar is ENORMOUS! The text message "reminder" should not only have the address of the facility. It should say what floor/department/area! I walked my child from the ACC all the way across the hospital to get to the eye center. There was no one at the desk to tell me where to go and no signs

December 7, 2025

Hey, so we had a great experience at AU WellSTAR's pediatric eye clinic. The staff and doctors are excellent in their treatment of my son. I will say I would prefer to have gone ahead and made the yearly appointment at that time instead of having to remember to call back. They did nicely give us a piece of paper to remind us and I will enter it in my phone and everything, but it would be nice if we could just go ahead and make that appointment, especially since when I called to get an appointment now, I was told it would be nine months until I could get an appointment. So with the lack of providers, just based on the numbers not available, it would be nice to go ahead and solidify appointments, even if they had to be moved around a couple of days. I suppose the providers on vacation time, just at least have something on the books would be nice.

January 28, 2026

From the front staff all the way to the back staff, Dr. Prosser is an awesome pediatric doctor for children, especially for my son who has autism. She's very patient. Her lead technician was very patient with my son. They are very, very awesome staff. I've never had a bad experience with them at all. They're very cheerful. Highly, highly recommend. Make you feel very comfortable. Dr. Prosser is a very good pediatric eye doctor. And like I said, her lead person is awesome. Her staff that's up front that makes the appointments and check you out, they're awesome. So a very good staff. The whole staff is awesome. Thank you.

January 21, 2026

When we arrived for my child's appointment, the first person that we interacted with as far as like the medical team was Hannah. I'm assuming that she's like a tech or something like that. And she was awesome. My daughter responded really well to her and she just made the whole visit seem a little bit less heavy. And Dr. Prosser was very informative of what was going on and what she expected and then the process for going forward with my child's MRI.

January 21, 2026

Everybody was very professional and nice and knowledgeable about the information provided.

January 17, 2026

The staff was very pleasant. . Very nice , great staff seemed to really like their actual job and being around children

January 17, 2026

The staff was professional and down to earth answered all of our questions.

January 14, 2026

I had a great experience

December 25, 2025

Dr. Prosser is a wonderful doctor, but the front desk staff is very unprofessional and rude and were not helpful at all. I had issues with my insurance and they didn't seem to care about helping me one bit. This is not the first time I've had issues with them either. Everyone seems like they do not care to be there or to help you, which is vastly different than how you feel with the doctor who is warm and welcoming. The front desk staff would be enough for me to stop coming, because the experience is so awful. However, because it's the only pediatric Opthamology doctor in the area I don't have a choice. They constantly transfer your calls, put you on long holds, no one seems to know the answers to your questions so they bounce you around person to person, they do not call back when they say they will and on top of that they speak to you as though you are an inconvenience.

December 16, 2025

We were please and we were in and out in a timely manner with twins age 5

December 6, 2025

The staff and doctor are wonderful

November 22, 2025

Everyone was very nice and courteous and we were in and out in a timely manner.

November 8, 2025

She was very nice, patient, and I recommend her to keep doing the work that she does.

October 29, 2025

Dr. Prosser is clearly very capable and inspires confidence. Great analysis leading to an excellent plan within the Opthalmology department. So pleased to have her consultation. Follow up is prompt and friendly. Just the sort of excellent physician Wellstar MCG should be proud to have on staff.

October 25, 2025

We really liked Dr Ferrell and Dr prosser was awesome as always.

October 2, 2025

Dr. Prosser does a great job. She's a great physician. However, the practices of the practice and the office is different. It takes a long time to get appointments. The schedule is always very packed. The turnaround time is not great. That is only my... Practices have been in there, but all of the physicians and all of the staff is wonderful. It takes forever to get there, especially if your child has a problem or an issue, it's hard to consistently get in. And I don't know if that's across the board or is that just with the eye clinic.

September 24, 2025

More faster

September 14, 2025

Her experience for her appointment was great. It's just past experiences dealing with nurses in the past with her, to do better just off of that. But everything with her appointment went great. But I would not refer the hospital to anybody just due off of what my daughter went through when she was first born.

September 17, 2025

The entire staff were very kid friendly and made this so easy for my 4 year old.

September 14, 2025

The nurse that was helping us in the room with my twins, she was absolutely amazing. She remembered us from last time. She remembered my twins. She remembered that they're special needs. And she was fun. She was vibrant. She was exciting. And at the same time, she was patient with me. I just, I really appreciated her. She made the experience that much better.

September 10, 2025

My child is special needs, autism, ADHD. This whole entire practice is very accommodating, very sweet, compassionate, loving, and they actually take the time to remember my children, especially him. And they'll come up to him, they'll talk to him, they'll have a blast with him. They'll sit there and take their time to re-explain things to them. They'll ask him for permission before they even do anything, and not many doctors or nurses or practitioners will ever do something like that. That is something that I hold in high regard, that they ask my child for their permission to do anything. They wait for him to be able to have the time to be able to process and to be able to verbally express what he is trying to express to them. he doesn't understand, he has the capability and the courage to be able to tell

August 23, 2025

Dr. Prosser is the best ophthalmologist for children I have known hands down. We have been seeing her for nearly 12 years. She is fabulous for all my kids. She listens to them and everybody that works with her, the staff and everyone, is fantastic, kind, sweet, compassionate, and very, very patient. I love them.

August 23, 2025

Bathroom inside the clinic was very dirty

August 21, 2025

I had a great experience

August 10, 2025

It would have been nice to know in advance that we would need to hang around for an hour, waiting on dilation. We scheduled this appointment at the sweet spot time between naps and meals to make sure we were ready for the doctor. We would have scheduled differently and packed different/more entertainment items had we been prepared for an hour of sitting around waiting to be dilated.

August 3, 2025

The only problem i had was the visitor check in. That process need to be better i got to my appointment on time and bc of a LONG visitor check in line I was late it was very ridiculous

July 23, 2025

Keep up the amazing work

July 24, 2025

Hey, so we had a great experience at AU WellSTAR's pediatric eye clinic. The staff and doctors are excellent in their treatment of my son. I will say I would prefer to have gone ahead and made the yearly appointment at that time instead of having to remember to call back. They did nicely give us a piece of paper to remind us and I will enter it in my phone and everything, but it would be nice if we could just go ahead and make that appointment, especially since when I called to get an appointment now, I was told it would be nine months until I could get an appointment. So with the lack of providers, just based on the numbers not available, it would be nice to go ahead and solidify appointments, even if they had to be moved around a couple of days. I suppose the providers on vacation time, just at least have something on the books would be nice.

January 28, 2026

On the very first question, it should have been a four and not a one. My daughter bumped me. We were very happy with Dr. Prosser and our experience was great. So if it could be all tens or fours and tens, then that's what it would have been. Thank you.

January 28, 2026

From the front staff all the way to the back staff, Dr. Prosser is an awesome pediatric doctor for children, especially for my son who has autism. She's very patient. Her lead technician was very patient with my son. They are very, very awesome staff. I've never had a bad experience with them at all. They're very cheerful. Highly, highly recommend. Make you feel very comfortable. Dr. Prosser is a very good pediatric eye doctor. And like I said, her lead person is awesome. Her staff that's up front that makes the appointments and check you out, they're awesome. So a very good staff. The whole staff is awesome. Thank you.

January 21, 2026

When we arrived for my child's appointment, the first person that we interacted with as far as like the medical team was Hannah. I'm assuming that she's like a tech or something like that. And she was awesome. My daughter responded really well to her and she just made the whole visit seem a little bit less heavy. And Dr. Prosser was very informative of what was going on and what she expected and then the process for going forward with my child's MRI.

January 21, 2026

Everybody was very professional and nice and knowledgeable about the information provided.

January 17, 2026

The staff was very pleasant. . Very nice , great staff seemed to really like their actual job and being around children

January 17, 2026

The staff was professional and down to earth answered all of our questions.

January 14, 2026

I had a great experience

December 25, 2025

Dr. Prosser is a wonderful doctor, but the front desk staff is very unprofessional and rude and were not helpful at all. I had issues with my insurance and they didn't seem to care about helping me one bit. This is not the first time I've had issues with them either. Everyone seems like they do not care to be there or to help you, which is vastly different than how you feel with the doctor who is warm and welcoming. The front desk staff would be enough for me to stop coming, because the experience is so awful. However, because it's the only pediatric Opthamology doctor in the area I don't have a choice. They constantly transfer your calls, put you on long holds, no one seems to know the answers to your questions so they bounce you around person to person, they do not call back when they say they will and on top of that they speak to you as though you are an inconvenience.

December 16, 2025

Wellstar is ENORMOUS! The text message "reminder" should not only have the address of the facility. It should say what floor/department/area! I walked my child from the ACC all the way across the hospital to get to the eye center. There was no one at the desk to tell me where to go and no signs

December 7, 2025

We were please and we were in and out in a timely manner with twins age 5

December 6, 2025

The staff and doctor are wonderful

November 22, 2025

Everyone was very nice and courteous and we were in and out in a timely manner.

November 8, 2025

She was very nice, patient, and I recommend her to keep doing the work that she does.

October 29, 2025

Dr. Prosser is clearly very capable and inspires confidence. Great analysis leading to an excellent plan within the Opthalmology department. So pleased to have her consultation. Follow up is prompt and friendly. Just the sort of excellent physician Wellstar MCG should be proud to have on staff.

October 25, 2025

We really liked Dr Ferrell and Dr prosser was awesome as always.

October 2, 2025

Dr. Prosser does a great job. She's a great physician. However, the practices of the practice and the office is different. It takes a long time to get appointments. The schedule is always very packed. The turnaround time is not great. That is only my... Practices have been in there, but all of the physicians and all of the staff is wonderful. It takes forever to get there, especially if your child has a problem or an issue, it's hard to consistently get in. And I don't know if that's across the board or is that just with the eye clinic.

September 24, 2025

Her experience for her appointment was great. It's just past experiences dealing with nurses in the past with her, to do better just off of that. But everything with her appointment went great. But I would not refer the hospital to anybody just due off of what my daughter went through when she was first born.

September 17, 2025

More faster

September 14, 2025

The entire staff were very kid friendly and made this so easy for my 4 year old.

September 14, 2025

The nurse that was helping us in the room with my twins, she was absolutely amazing. She remembered us from last time. She remembered my twins. She remembered that they're special needs. And she was fun. She was vibrant. She was exciting. And at the same time, she was patient with me. I just, I really appreciated her. She made the experience that much better.

September 10, 2025

My child is special needs, autism, ADHD. This whole entire practice is very accommodating, very sweet, compassionate, loving, and they actually take the time to remember my children, especially him. And they'll come up to him, they'll talk to him, they'll have a blast with him. They'll sit there and take their time to re-explain things to them. They'll ask him for permission before they even do anything, and not many doctors or nurses or practitioners will ever do something like that. That is something that I hold in high regard, that they ask my child for their permission to do anything. They wait for him to be able to have the time to be able to process and to be able to verbally express what he is trying to express to them. he doesn't understand, he has the capability and the courage to be able to tell

August 23, 2025

Dr. Prosser is the best ophthalmologist for children I have known hands down. We have been seeing her for nearly 12 years. She is fabulous for all my kids. She listens to them and everybody that works with her, the staff and everyone, is fantastic, kind, sweet, compassionate, and very, very patient. I love them.

August 23, 2025

Bathroom inside the clinic was very dirty

August 21, 2025

I had a great experience

August 10, 2025

It would have been nice to know in advance that we would need to hang around for an hour, waiting on dilation. We scheduled this appointment at the sweet spot time between naps and meals to make sure we were ready for the doctor. We would have scheduled differently and packed different/more entertainment items had we been prepared for an hour of sitting around waiting to be dilated.

August 3, 2025

Keep up the amazing work

July 24, 2025

The only problem i had was the visitor check in. That process need to be better i got to my appointment on time and bc of a LONG visitor check in line I was late it was very ridiculous

July 23, 2025

The only problem i had was the visitor check in. That process need to be better i got to my appointment on time and bc of a LONG visitor check in line I was late it was very ridiculous

July 23, 2025

Keep up the amazing work

July 24, 2025

It would have been nice to know in advance that we would need to hang around for an hour, waiting on dilation. We scheduled this appointment at the sweet spot time between naps and meals to make sure we were ready for the doctor. We would have scheduled differently and packed different/more entertainment items had we been prepared for an hour of sitting around waiting to be dilated.

August 3, 2025

I had a great experience

August 10, 2025

Bathroom inside the clinic was very dirty

August 21, 2025

My child is special needs, autism, ADHD. This whole entire practice is very accommodating, very sweet, compassionate, loving, and they actually take the time to remember my children, especially him. And they'll come up to him, they'll talk to him, they'll have a blast with him. They'll sit there and take their time to re-explain things to them. They'll ask him for permission before they even do anything, and not many doctors or nurses or practitioners will ever do something like that. That is something that I hold in high regard, that they ask my child for their permission to do anything. They wait for him to be able to have the time to be able to process and to be able to verbally express what he is trying to express to them. he doesn't understand, he has the capability and the courage to be able to tell

August 23, 2025

Dr. Prosser is the best ophthalmologist for children I have known hands down. We have been seeing her for nearly 12 years. She is fabulous for all my kids. She listens to them and everybody that works with her, the staff and everyone, is fantastic, kind, sweet, compassionate, and very, very patient. I love them.

August 23, 2025

The nurse that was helping us in the room with my twins, she was absolutely amazing. She remembered us from last time. She remembered my twins. She remembered that they're special needs. And she was fun. She was vibrant. She was exciting. And at the same time, she was patient with me. I just, I really appreciated her. She made the experience that much better.

September 10, 2025

The entire staff were very kid friendly and made this so easy for my 4 year old.

September 14, 2025

More faster

September 14, 2025

Her experience for her appointment was great. It's just past experiences dealing with nurses in the past with her, to do better just off of that. But everything with her appointment went great. But I would not refer the hospital to anybody just due off of what my daughter went through when she was first born.

September 17, 2025

Dr. Prosser does a great job. She's a great physician. However, the practices of the practice and the office is different. It takes a long time to get appointments. The schedule is always very packed. The turnaround time is not great. That is only my... Practices have been in there, but all of the physicians and all of the staff is wonderful. It takes forever to get there, especially if your child has a problem or an issue, it's hard to consistently get in. And I don't know if that's across the board or is that just with the eye clinic.

September 24, 2025

We really liked Dr Ferrell and Dr prosser was awesome as always.

October 2, 2025

Dr. Prosser is clearly very capable and inspires confidence. Great analysis leading to an excellent plan within the Opthalmology department. So pleased to have her consultation. Follow up is prompt and friendly. Just the sort of excellent physician Wellstar MCG should be proud to have on staff.

October 25, 2025

She was very nice, patient, and I recommend her to keep doing the work that she does.

October 29, 2025

Everyone was very nice and courteous and we were in and out in a timely manner.

November 8, 2025

The staff and doctor are wonderful

November 22, 2025

We were please and we were in and out in a timely manner with twins age 5

December 6, 2025

Wellstar is ENORMOUS! The text message "reminder" should not only have the address of the facility. It should say what floor/department/area! I walked my child from the ACC all the way across the hospital to get to the eye center. There was no one at the desk to tell me where to go and no signs

December 7, 2025

Dr. Prosser is a wonderful doctor, but the front desk staff is very unprofessional and rude and were not helpful at all. I had issues with my insurance and they didn't seem to care about helping me one bit. This is not the first time I've had issues with them either. Everyone seems like they do not care to be there or to help you, which is vastly different than how you feel with the doctor who is warm and welcoming. The front desk staff would be enough for me to stop coming, because the experience is so awful. However, because it's the only pediatric Opthamology doctor in the area I don't have a choice. They constantly transfer your calls, put you on long holds, no one seems to know the answers to your questions so they bounce you around person to person, they do not call back when they say they will and on top of that they speak to you as though you are an inconvenience.

December 16, 2025

I had a great experience

December 25, 2025

The staff was professional and down to earth answered all of our questions.

January 14, 2026

The staff was very pleasant. . Very nice , great staff seemed to really like their actual job and being around children

January 17, 2026

Everybody was very professional and nice and knowledgeable about the information provided.

January 17, 2026

When we arrived for my child's appointment, the first person that we interacted with as far as like the medical team was Hannah. I'm assuming that she's like a tech or something like that. And she was awesome. My daughter responded really well to her and she just made the whole visit seem a little bit less heavy. And Dr. Prosser was very informative of what was going on and what she expected and then the process for going forward with my child's MRI.

January 21, 2026

From the front staff all the way to the back staff, Dr. Prosser is an awesome pediatric doctor for children, especially for my son who has autism. She's very patient. Her lead technician was very patient with my son. They are very, very awesome staff. I've never had a bad experience with them at all. They're very cheerful. Highly, highly recommend. Make you feel very comfortable. Dr. Prosser is a very good pediatric eye doctor. And like I said, her lead person is awesome. Her staff that's up front that makes the appointments and check you out, they're awesome. So a very good staff. The whole staff is awesome. Thank you.

January 21, 2026

On the very first question, it should have been a four and not a one. My daughter bumped me. We were very happy with Dr. Prosser and our experience was great. So if it could be all tens or fours and tens, then that's what it would have been. Thank you.

January 28, 2026

Hey, so we had a great experience at AU WellSTAR's pediatric eye clinic. The staff and doctors are excellent in their treatment of my son. I will say I would prefer to have gone ahead and made the yearly appointment at that time instead of having to remember to call back. They did nicely give us a piece of paper to remind us and I will enter it in my phone and everything, but it would be nice if we could just go ahead and make that appointment, especially since when I called to get an appointment now, I was told it would be nine months until I could get an appointment. So with the lack of providers, just based on the numbers not available, it would be nice to go ahead and solidify appointments, even if they had to be moved around a couple of days. I suppose the providers on vacation time, just at least have something on the books would be nice.

January 28, 2026