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https://mychart.wellstar.org/mychart/signupandschedule/embeddedschedule?vt=1003&id=1437657905&view=plain

Andrea Benford, NP

Specialties

Urgent Care
Nurse Practitioner

Education & Training

Master of Science in Nursing

Andrea Benford, NP

Nurse Practitioner with Wellstar since 2019.

Specialties

Urgent Care
Nurse Practitioner

Education & Training

Master of Science in Nursing

Nurse Practitioner with Wellstar since 2019
  • Member of the Wellstar Medical Group Physician profile image Andrea Benford, NP
  • Office Locations
  • Expertise
  • Patient Reviews

Office Locations


Expertise

Specialties

  • Urgent Care
  • Nurse Practitioner

Education & Training

  • University of Alabama at Birmingham

Degree

  • Master of Science in Nursing

Certifications

  • Nurse Practitioners Certification Board

Languages spoken

  • English

Patient Reviews

Overall patient rating

4.7

Based on 435 patient ratings

I'd recommend this provider to family and friends
Listened to me carefully
I'd recommend this facility to family and friends
Guided me on what to do after my visit

All reviews have been submitted by patients after seeing the provider.For more information about the review system, check out this Learn more about our review system.

Patient Reviews

5

Everyone was friendly and treated us with kindness & respect

October 15, 2026

5

Staff was excellent from the front desk all the way through to the PA. Best urgent care I have ever been too.

October 14, 2026

5

Sent straight to ER. Saved my life

October 12, 2026

5

I had a delightful medical assistant, bit I am terrible at names. So sweet and caring.

October 10, 2026

5

Everyone was so helpful and professional. Sweet Ladies!

October 9, 2026

5

Thank you for the excellent service! Andrea, Hannah, the front desk staff all were pleasant, efficient and helpful. The convenience of this location is a great asset to the community.

October 9, 2026

4

I was very happy that you guys are there. I was redirected by My Neighbor who reminded me of you guys just opening up not too long ago, and I changed from the east west connector to you guys and I'm grateful and thankful that I did.

October 7, 2026

5

What a spectacular experience with this staff!! Everyone was so nice and pleasant. I'm so glad to have you guys so close to my house!!

October 7, 2026

4

I find this experience very satisfying

October 9, 2026

5

Kind staff. I feel like I received excellent care.

October 8, 2026

4

Convenient location,, great hours, and clean well cared for facility.

October 7, 2026

5

It was great! Fast kind friendly lovable concern and caring.

September 18, 2026

5

The whole experience was great. The lady that checked me in was very nice and great personality. The tech in the room was the awesome. The NP was very nice and informative. The whole experience was great. I thanked them for all they do

September 18, 2026

5

Great experience, first time there

September 13, 2026

2

The wait time was very good; I even scheduled an appointment, and I didn't have to wait right away. On other occasions, I've had to wait at other clinics in Huelsta, but at this one, it was very quick, which I liked. I didn't have to wait long to see either the assistant or the doctor. The only thing I didn't like was that she didn't give me many instructions, and I had to go back to ask. And in the end, a little more enthusiasm, just from the nurse, more instructions, right? And a little more attention, because it's a child; they should be a little more empathetic with children, just a little. I mean, they weren't rude, no, no, it's just that they need a little more connection with the children. But that's how it is, I tell myself, and I wait for him to take his medication first. What I loved was that there were no waits.

September 13, 2026

5

Great facility and convenient to home

September 11, 2026

5

Thank you so much for everything. The attention was incredible, all the staff were so supportive and professional.

September 9, 2026

4

I was very disappointed in my first visit to this facility. I had a scheduled 6:15, I guess, appointment or registration. I sat in the lobby a little over an hour before I saw the provider. There were other people that would walk in, that were seen before I was. I was very disappointed. So by the time I went in to see the provider, I really had a bad attitude. So in all fairness to the provider, I wasn't at my best. I was very angry and agitated. Well, I should say very agitated at my wait. So, and then the facility had closed by time, pretty much by the time I saw the provider. So first time at this facility, not a good experience, would not attend again.

September 5, 2026

4

My provider was amazing ! She explained everything and made me feel very comfortable

September 3, 2026

5

This location is one of the best I've ever been to. They are all on point with the entire processes.

August 26, 2026

5

I'm very happy with the service that was provided. It was quick and friendly and so convenient!

August 24, 2026

5

Excellent customer service from the whole team. Nurse practitioner was outstanding. She listened to my concerns/symptoms and came up with a mutually agreed treatment plan which I believe will help me with my healthcare. She is excellent and definitely an asset to Wellstar Urgent Care. I will definitely come back for my urgent care needs.

August 20, 2026

5

I appreciated how quickly I was seen and the treatment I received.

August 16, 2026

5

The doctor was very helpful, comforting and informative.

August 8, 2026

5

The provider was very friendly; she explained what medications she was prescribing and she told me to go to the ER if I wasn't better in 3 days. She was very helpful.

July 20, 2026

5

I greatly appreciate the fact that I didn't have to wait long to be seen. Everyone was very friendly. I was able to get my issue resolved without having to wait for an appt with my PCP. This was very convenient.

July 20, 2026

4

Arrived to my appointment on time but waited almost an hour for the provider to see me. I asked twice when was I going to see the provider and barely got an answer. When I went to the bathroom I see that the provider I eventually saw was sitting at a computer. I didn't appreciate waiting that long at seemingly not so busy office, and for a short interaction and assessment from the provider.

July 17, 2026

5

Very pleasant experience

July 18, 2026

5

it was quick and professional

July 7, 2026

5

Everyone was extremely nice. Was very quick taking care of me and were very concerned about what was going on with me. I was extremely impressed.

July 6, 2026

5

Everyone was friendly and treated us with kindness & respect

October 15, 2026

5

Staff was excellent from the front desk all the way through to the PA. Best urgent care I have ever been too.

October 14, 2026

5

Sent straight to ER. Saved my life

October 12, 2026

5

I had a delightful medical assistant, bit I am terrible at names. So sweet and caring.

October 10, 2026

5

Everyone was so helpful and professional. Sweet Ladies!

October 9, 2026

5

Thank you for the excellent service! Andrea, Hannah, the front desk staff all were pleasant, efficient and helpful. The convenience of this location is a great asset to the community.

October 9, 2026

5

What a spectacular experience with this staff!! Everyone was so nice and pleasant. I'm so glad to have you guys so close to my house!!

October 7, 2026

5

Kind staff. I feel like I received excellent care.

October 8, 2026

5

It was great! Fast kind friendly lovable concern and caring.

September 18, 2026

5

The whole experience was great. The lady that checked me in was very nice and great personality. The tech in the room was the awesome. The NP was very nice and informative. The whole experience was great. I thanked them for all they do

September 18, 2026

5

Great experience, first time there

September 13, 2026

5

Great facility and convenient to home

September 11, 2026

5

Thank you so much for everything. The attention was incredible, all the staff were so supportive and professional.

September 9, 2026

5

This location is one of the best I've ever been to. They are all on point with the entire processes.

August 26, 2026

5

I'm very happy with the service that was provided. It was quick and friendly and so convenient!

August 24, 2026

5

Excellent customer service from the whole team. Nurse practitioner was outstanding. She listened to my concerns/symptoms and came up with a mutually agreed treatment plan which I believe will help me with my healthcare. She is excellent and definitely an asset to Wellstar Urgent Care. I will definitely come back for my urgent care needs.

August 20, 2026

5

I appreciated how quickly I was seen and the treatment I received.

August 16, 2026

5

The doctor was very helpful, comforting and informative.

August 8, 2026

5

The provider was very friendly; she explained what medications she was prescribing and she told me to go to the ER if I wasn't better in 3 days. She was very helpful.

July 20, 2026

5

I greatly appreciate the fact that I didn't have to wait long to be seen. Everyone was very friendly. I was able to get my issue resolved without having to wait for an appt with my PCP. This was very convenient.

July 20, 2026

5

Very pleasant experience

July 18, 2026

5

it was quick and professional

July 7, 2026

5

Everyone was extremely nice. Was very quick taking care of me and were very concerned about what was going on with me. I was extremely impressed.

July 6, 2026

4

I was very happy that you guys are there. I was redirected by My Neighbor who reminded me of you guys just opening up not too long ago, and I changed from the east west connector to you guys and I'm grateful and thankful that I did.

October 7, 2026

4

I find this experience very satisfying

October 9, 2026

4

Convenient location,, great hours, and clean well cared for facility.

October 7, 2026

4

I was very disappointed in my first visit to this facility. I had a scheduled 6:15, I guess, appointment or registration. I sat in the lobby a little over an hour before I saw the provider. There were other people that would walk in, that were seen before I was. I was very disappointed. So by the time I went in to see the provider, I really had a bad attitude. So in all fairness to the provider, I wasn't at my best. I was very angry and agitated. Well, I should say very agitated at my wait. So, and then the facility had closed by time, pretty much by the time I saw the provider. So first time at this facility, not a good experience, would not attend again.

September 5, 2026

4

My provider was amazing ! She explained everything and made me feel very comfortable

September 3, 2026

4

Arrived to my appointment on time but waited almost an hour for the provider to see me. I asked twice when was I going to see the provider and barely got an answer. When I went to the bathroom I see that the provider I eventually saw was sitting at a computer. I didn't appreciate waiting that long at seemingly not so busy office, and for a short interaction and assessment from the provider.

July 17, 2026

2

The wait time was very good; I even scheduled an appointment, and I didn't have to wait right away. On other occasions, I've had to wait at other clinics in Huelsta, but at this one, it was very quick, which I liked. I didn't have to wait long to see either the assistant or the doctor. The only thing I didn't like was that she didn't give me many instructions, and I had to go back to ask. And in the end, a little more enthusiasm, just from the nurse, more instructions, right? And a little more attention, because it's a child; they should be a little more empathetic with children, just a little. I mean, they weren't rude, no, no, it's just that they need a little more connection with the children. But that's how it is, I tell myself, and I wait for him to take his medication first. What I loved was that there were no waits.

September 13, 2026

2

The wait time was very good; I even scheduled an appointment, and I didn't have to wait right away. On other occasions, I've had to wait at other clinics in Huelsta, but at this one, it was very quick, which I liked. I didn't have to wait long to see either the assistant or the doctor. The only thing I didn't like was that she didn't give me many instructions, and I had to go back to ask. And in the end, a little more enthusiasm, just from the nurse, more instructions, right? And a little more attention, because it's a child; they should be a little more empathetic with children, just a little. I mean, they weren't rude, no, no, it's just that they need a little more connection with the children. But that's how it is, I tell myself, and I wait for him to take his medication first. What I loved was that there were no waits.

September 13, 2026

4

I was very happy that you guys are there. I was redirected by My Neighbor who reminded me of you guys just opening up not too long ago, and I changed from the east west connector to you guys and I'm grateful and thankful that I did.

October 7, 2026

4

I find this experience very satisfying

October 9, 2026

4

Convenient location,, great hours, and clean well cared for facility.

October 7, 2026

4

I was very disappointed in my first visit to this facility. I had a scheduled 6:15, I guess, appointment or registration. I sat in the lobby a little over an hour before I saw the provider. There were other people that would walk in, that were seen before I was. I was very disappointed. So by the time I went in to see the provider, I really had a bad attitude. So in all fairness to the provider, I wasn't at my best. I was very angry and agitated. Well, I should say very agitated at my wait. So, and then the facility had closed by time, pretty much by the time I saw the provider. So first time at this facility, not a good experience, would not attend again.

September 5, 2026

4

My provider was amazing ! She explained everything and made me feel very comfortable

September 3, 2026

4

Arrived to my appointment on time but waited almost an hour for the provider to see me. I asked twice when was I going to see the provider and barely got an answer. When I went to the bathroom I see that the provider I eventually saw was sitting at a computer. I didn't appreciate waiting that long at seemingly not so busy office, and for a short interaction and assessment from the provider.

July 17, 2026

5

Everyone was friendly and treated us with kindness & respect

October 15, 2026

5

Staff was excellent from the front desk all the way through to the PA. Best urgent care I have ever been too.

October 14, 2026

5

Sent straight to ER. Saved my life

October 12, 2026

5

I had a delightful medical assistant, bit I am terrible at names. So sweet and caring.

October 10, 2026

5

Everyone was so helpful and professional. Sweet Ladies!

October 9, 2026

5

Thank you for the excellent service! Andrea, Hannah, the front desk staff all were pleasant, efficient and helpful. The convenience of this location is a great asset to the community.

October 9, 2026

5

What a spectacular experience with this staff!! Everyone was so nice and pleasant. I'm so glad to have you guys so close to my house!!

October 7, 2026

5

Kind staff. I feel like I received excellent care.

October 8, 2026

5

It was great! Fast kind friendly lovable concern and caring.

September 18, 2026

5

The whole experience was great. The lady that checked me in was very nice and great personality. The tech in the room was the awesome. The NP was very nice and informative. The whole experience was great. I thanked them for all they do

September 18, 2026

5

Great experience, first time there

September 13, 2026

5

Great facility and convenient to home

September 11, 2026

5

Thank you so much for everything. The attention was incredible, all the staff were so supportive and professional.

September 9, 2026

5

This location is one of the best I've ever been to. They are all on point with the entire processes.

August 26, 2026

5

I'm very happy with the service that was provided. It was quick and friendly and so convenient!

August 24, 2026

5

Excellent customer service from the whole team. Nurse practitioner was outstanding. She listened to my concerns/symptoms and came up with a mutually agreed treatment plan which I believe will help me with my healthcare. She is excellent and definitely an asset to Wellstar Urgent Care. I will definitely come back for my urgent care needs.

August 20, 2026

5

I appreciated how quickly I was seen and the treatment I received.

August 16, 2026

5

The doctor was very helpful, comforting and informative.

August 8, 2026

5

The provider was very friendly; she explained what medications she was prescribing and she told me to go to the ER if I wasn't better in 3 days. She was very helpful.

July 20, 2026

5

I greatly appreciate the fact that I didn't have to wait long to be seen. Everyone was very friendly. I was able to get my issue resolved without having to wait for an appt with my PCP. This was very convenient.

July 20, 2026

5

Very pleasant experience

July 18, 2026

5

it was quick and professional

July 7, 2026

5

Everyone was extremely nice. Was very quick taking care of me and were very concerned about what was going on with me. I was extremely impressed.

July 6, 2026

5

Everyone was friendly and treated us with kindness & respect

October 15, 2026

5

Staff was excellent from the front desk all the way through to the PA. Best urgent care I have ever been too.

October 14, 2026

5

Sent straight to ER. Saved my life

October 12, 2026

5

I had a delightful medical assistant, bit I am terrible at names. So sweet and caring.

October 10, 2026

5

Everyone was so helpful and professional. Sweet Ladies!

October 9, 2026

4

I find this experience very satisfying

October 9, 2026

5

Thank you for the excellent service! Andrea, Hannah, the front desk staff all were pleasant, efficient and helpful. The convenience of this location is a great asset to the community.

October 9, 2026

5

Kind staff. I feel like I received excellent care.

October 8, 2026

4

I was very happy that you guys are there. I was redirected by My Neighbor who reminded me of you guys just opening up not too long ago, and I changed from the east west connector to you guys and I'm grateful and thankful that I did.

October 7, 2026

4

Convenient location,, great hours, and clean well cared for facility.

October 7, 2026

5

What a spectacular experience with this staff!! Everyone was so nice and pleasant. I'm so glad to have you guys so close to my house!!

October 7, 2026

5

It was great! Fast kind friendly lovable concern and caring.

September 18, 2026

5

The whole experience was great. The lady that checked me in was very nice and great personality. The tech in the room was the awesome. The NP was very nice and informative. The whole experience was great. I thanked them for all they do

September 18, 2026

5

Great experience, first time there

September 13, 2026

2

The wait time was very good; I even scheduled an appointment, and I didn't have to wait right away. On other occasions, I've had to wait at other clinics in Huelsta, but at this one, it was very quick, which I liked. I didn't have to wait long to see either the assistant or the doctor. The only thing I didn't like was that she didn't give me many instructions, and I had to go back to ask. And in the end, a little more enthusiasm, just from the nurse, more instructions, right? And a little more attention, because it's a child; they should be a little more empathetic with children, just a little. I mean, they weren't rude, no, no, it's just that they need a little more connection with the children. But that's how it is, I tell myself, and I wait for him to take his medication first. What I loved was that there were no waits.

September 13, 2026

5

Great facility and convenient to home

September 11, 2026

5

Thank you so much for everything. The attention was incredible, all the staff were so supportive and professional.

September 9, 2026

4

I was very disappointed in my first visit to this facility. I had a scheduled 6:15, I guess, appointment or registration. I sat in the lobby a little over an hour before I saw the provider. There were other people that would walk in, that were seen before I was. I was very disappointed. So by the time I went in to see the provider, I really had a bad attitude. So in all fairness to the provider, I wasn't at my best. I was very angry and agitated. Well, I should say very agitated at my wait. So, and then the facility had closed by time, pretty much by the time I saw the provider. So first time at this facility, not a good experience, would not attend again.

September 5, 2026

4

My provider was amazing ! She explained everything and made me feel very comfortable

September 3, 2026

5

This location is one of the best I've ever been to. They are all on point with the entire processes.

August 26, 2026

5

I'm very happy with the service that was provided. It was quick and friendly and so convenient!

August 24, 2026

5

Excellent customer service from the whole team. Nurse practitioner was outstanding. She listened to my concerns/symptoms and came up with a mutually agreed treatment plan which I believe will help me with my healthcare. She is excellent and definitely an asset to Wellstar Urgent Care. I will definitely come back for my urgent care needs.

August 20, 2026

5

I appreciated how quickly I was seen and the treatment I received.

August 16, 2026

5

The doctor was very helpful, comforting and informative.

August 8, 2026

5

The provider was very friendly; she explained what medications she was prescribing and she told me to go to the ER if I wasn't better in 3 days. She was very helpful.

July 20, 2026

5

I greatly appreciate the fact that I didn't have to wait long to be seen. Everyone was very friendly. I was able to get my issue resolved without having to wait for an appt with my PCP. This was very convenient.

July 20, 2026

5

Very pleasant experience

July 18, 2026

4

Arrived to my appointment on time but waited almost an hour for the provider to see me. I asked twice when was I going to see the provider and barely got an answer. When I went to the bathroom I see that the provider I eventually saw was sitting at a computer. I didn't appreciate waiting that long at seemingly not so busy office, and for a short interaction and assessment from the provider.

July 17, 2026

5

it was quick and professional

July 7, 2026

5

Everyone was extremely nice. Was very quick taking care of me and were very concerned about what was going on with me. I was extremely impressed.

July 6, 2026

5

Everyone was extremely nice. Was very quick taking care of me and were very concerned about what was going on with me. I was extremely impressed.

July 6, 2026

5

it was quick and professional

July 7, 2026

4

Arrived to my appointment on time but waited almost an hour for the provider to see me. I asked twice when was I going to see the provider and barely got an answer. When I went to the bathroom I see that the provider I eventually saw was sitting at a computer. I didn't appreciate waiting that long at seemingly not so busy office, and for a short interaction and assessment from the provider.

July 17, 2026

5

Very pleasant experience

July 18, 2026

5

I greatly appreciate the fact that I didn't have to wait long to be seen. Everyone was very friendly. I was able to get my issue resolved without having to wait for an appt with my PCP. This was very convenient.

July 20, 2026

5

The provider was very friendly; she explained what medications she was prescribing and she told me to go to the ER if I wasn't better in 3 days. She was very helpful.

July 20, 2026

5

The doctor was very helpful, comforting and informative.

August 8, 2026

5

I appreciated how quickly I was seen and the treatment I received.

August 16, 2026

5

Excellent customer service from the whole team. Nurse practitioner was outstanding. She listened to my concerns/symptoms and came up with a mutually agreed treatment plan which I believe will help me with my healthcare. She is excellent and definitely an asset to Wellstar Urgent Care. I will definitely come back for my urgent care needs.

August 20, 2026

5

I'm very happy with the service that was provided. It was quick and friendly and so convenient!

August 24, 2026

5

This location is one of the best I've ever been to. They are all on point with the entire processes.

August 26, 2026

4

My provider was amazing ! She explained everything and made me feel very comfortable

September 3, 2026

4

I was very disappointed in my first visit to this facility. I had a scheduled 6:15, I guess, appointment or registration. I sat in the lobby a little over an hour before I saw the provider. There were other people that would walk in, that were seen before I was. I was very disappointed. So by the time I went in to see the provider, I really had a bad attitude. So in all fairness to the provider, I wasn't at my best. I was very angry and agitated. Well, I should say very agitated at my wait. So, and then the facility had closed by time, pretty much by the time I saw the provider. So first time at this facility, not a good experience, would not attend again.

September 5, 2026

5

Thank you so much for everything. The attention was incredible, all the staff were so supportive and professional.

September 9, 2026

5

Great facility and convenient to home

September 11, 2026

2

The wait time was very good; I even scheduled an appointment, and I didn't have to wait right away. On other occasions, I've had to wait at other clinics in Huelsta, but at this one, it was very quick, which I liked. I didn't have to wait long to see either the assistant or the doctor. The only thing I didn't like was that she didn't give me many instructions, and I had to go back to ask. And in the end, a little more enthusiasm, just from the nurse, more instructions, right? And a little more attention, because it's a child; they should be a little more empathetic with children, just a little. I mean, they weren't rude, no, no, it's just that they need a little more connection with the children. But that's how it is, I tell myself, and I wait for him to take his medication first. What I loved was that there were no waits.

September 13, 2026

5

Great experience, first time there

September 13, 2026

5

The whole experience was great. The lady that checked me in was very nice and great personality. The tech in the room was the awesome. The NP was very nice and informative. The whole experience was great. I thanked them for all they do

September 18, 2026

5

It was great! Fast kind friendly lovable concern and caring.

September 18, 2026

5

What a spectacular experience with this staff!! Everyone was so nice and pleasant. I'm so glad to have you guys so close to my house!!

October 7, 2026

4

I was very happy that you guys are there. I was redirected by My Neighbor who reminded me of you guys just opening up not too long ago, and I changed from the east west connector to you guys and I'm grateful and thankful that I did.

October 7, 2026

4

Convenient location,, great hours, and clean well cared for facility.

October 7, 2026

5

Kind staff. I feel like I received excellent care.

October 8, 2026

5

Thank you for the excellent service! Andrea, Hannah, the front desk staff all were pleasant, efficient and helpful. The convenience of this location is a great asset to the community.

October 9, 2026

4

I find this experience very satisfying

October 9, 2026

5

Everyone was so helpful and professional. Sweet Ladies!

October 9, 2026

5

I had a delightful medical assistant, bit I am terrible at names. So sweet and caring.

October 10, 2026

5

Sent straight to ER. Saved my life

October 12, 2026

5

Staff was excellent from the front desk all the way through to the PA. Best urgent care I have ever been too.

October 14, 2026

5

Everyone was friendly and treated us with kindness & respect

October 15, 2026

Andrea Benford, NP
Nurse Practitioner with Wellstar since 2019
Rating
4.7
Specialties
Urgent Care , Nurse Practitioner
Education
Master of Science in Nursing
Medical School
University of Alabama at Birmingham
Certifications
Nurse Practitioners Certification Board
Spoken Languages
English
Office Locations
www.wellstar.org/physicians/andrea-benford-np

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