Andrea Benford, NP

The NP was great and explained everything.

March 25, 2026

The MA- Quana RN- April Provider- Andrea NP all did an excellent job and were friendly.

March 22, 2026

Excellent as always!

March 18, 2026

Very friendly staff and listened to all of my concerns that their own pediatrician wouldn't even listen to. Thank you!

March 13, 2026

Everyone was so accommodating and showed concern which was refreshing. I felt that time was taken to hear my concerns and how I was feeling and addressed all of my needs.

March 6, 2026

Everyone was so nice and helpful and showed concern. Wonderful nurses and nurse practitioner

March 4, 2026

The staff was prompt and professional.

March 5, 2026

Everyone was very professional and my needs were met.

March 4, 2026

Keep up the good work

February 26, 2026

Thank you

February 19, 2026

Great attitude and appeared genuinely concerned with my well being.

February 12, 2026

I had a great experience. The staff was very, very helpful. Everybody was quick and efficient and friendly and very good at their jobs. It was great. I couldn't say enough good about it. Thanks.

February 12, 2026

The staff and faculty were very good, very nice to us, but one drawback was I had questions about my daughter's medication afterwards and despite several calls and messages, I did not get to, I did not hear back from a nurse about those questions. So my questions went unanswered and that is, that's a big no for me. So I would love to see that improve if it's at all possible. Thank you.

February 10, 2026

The care they showed me during my scariest time of how I was feeling. Nurse April and Np Andrea. Front desk staff .

February 8, 2026

This office is wonderful, but the WellSTAR on Fairview Road is not even the same. They do not even compare.

January 28, 2026

Very clean environment.

January 23, 2026

I was very dissatisfied with this visit. The provider was dismissive and unprofessional. She spent only a few moments in the room, did not perform a physical exam, did not assess the area of concern, and did not order any diagnostic tests herself. There was no attempt to discuss a gastrointestinal evaluation, differential diagnosis, or treatment plan. Despite my explaining ongoing gallbladder-related symptoms and prior ER visits, the provider offered no education, no assessment, and no explanation. I was immediately referred to the hospital for another ultrasound without any discussion or clinical interaction. The visit felt rushed and inattentive, and I did not feel heard or cared for as a patient. I paid my copay for what amounted to no meaningful evaluation or guidance. This experience did not meet the standard of care or professionalism I expect.

January 23, 2026

Nothing else to say about it ok

January 22, 2026

exceptional treatment

January 23, 2026

Thank you for all the kindness you showed me during my visit.

January 16, 2026

Everyone of the staff members that I was in contact with were extremely nice. It was a very short wait time and they gave me exactly what I needed for my problem. I have been to the same facility before and my experience then was just as good as it was this time. 5 STAR's ??????????

January 23, 2026

Facility was clean

January 14, 2026

Always the best service.

January 12, 2026

The experience was pleasant! The nurse was professional and very sweet and helpful! Will definitely come back if needed!

January 11, 2026

Staff and professionals were great???

January 11, 2026

Your EKG machine was broken so I had to go to the hospital

January 11, 2026

All staff that I have had interactions with was knowledgeable, professional and very tending and sweet to my needs. It was a very humane interaction and highly appreciated. Thank you.

January 11, 2026

I had the best experience from the time I walked in the door from security to front desk the MA RN and the NP. Thank you

January 10, 2026

We love every staff member Wellstar Douglas Urgent Care..

January 9, 2026

Jazmine the nurse and Andrea Benford (NP) were AWESOME . Their professionalism and attention to detail as well as listening to me made my visit bearable. I left feeling like I was seriously being helped.

January 8, 2026

The NP was great and explained everything.

March 25, 2026

The MA- Quana RN- April Provider- Andrea NP all did an excellent job and were friendly.

March 22, 2026

Excellent as always!

March 18, 2026

Very friendly staff and listened to all of my concerns that their own pediatrician wouldn't even listen to. Thank you!

March 13, 2026

Everyone was so accommodating and showed concern which was refreshing. I felt that time was taken to hear my concerns and how I was feeling and addressed all of my needs.

March 6, 2026

Everyone was so nice and helpful and showed concern. Wonderful nurses and nurse practitioner

March 4, 2026

Everyone was very professional and my needs were met.

March 4, 2026

Keep up the good work

February 26, 2026

Great attitude and appeared genuinely concerned with my well being.

February 12, 2026

I had a great experience. The staff was very, very helpful. Everybody was quick and efficient and friendly and very good at their jobs. It was great. I couldn't say enough good about it. Thanks.

February 12, 2026

The care they showed me during my scariest time of how I was feeling. Nurse April and Np Andrea. Front desk staff .

February 8, 2026

This office is wonderful, but the WellSTAR on Fairview Road is not even the same. They do not even compare.

January 28, 2026

Very clean environment.

January 23, 2026

Nothing else to say about it ok

January 22, 2026

exceptional treatment

January 23, 2026

Thank you for all the kindness you showed me during my visit.

January 16, 2026

Everyone of the staff members that I was in contact with were extremely nice. It was a very short wait time and they gave me exactly what I needed for my problem. I have been to the same facility before and my experience then was just as good as it was this time. 5 STAR's ??????????

January 23, 2026

Facility was clean

January 14, 2026

Always the best service.

January 12, 2026

The experience was pleasant! The nurse was professional and very sweet and helpful! Will definitely come back if needed!

January 11, 2026

Staff and professionals were great???

January 11, 2026

Your EKG machine was broken so I had to go to the hospital

January 11, 2026

All staff that I have had interactions with was knowledgeable, professional and very tending and sweet to my needs. It was a very humane interaction and highly appreciated. Thank you.

January 11, 2026

I had the best experience from the time I walked in the door from security to front desk the MA RN and the NP. Thank you

January 10, 2026

We love every staff member Wellstar Douglas Urgent Care..

January 9, 2026

Jazmine the nurse and Andrea Benford (NP) were AWESOME . Their professionalism and attention to detail as well as listening to me made my visit bearable. I left feeling like I was seriously being helped.

January 8, 2026

The staff was prompt and professional.

March 5, 2026

Thank you

February 19, 2026

The staff and faculty were very good, very nice to us, but one drawback was I had questions about my daughter's medication afterwards and despite several calls and messages, I did not get to, I did not hear back from a nurse about those questions. So my questions went unanswered and that is, that's a big no for me. So I would love to see that improve if it's at all possible. Thank you.

February 10, 2026

I was very dissatisfied with this visit. The provider was dismissive and unprofessional. She spent only a few moments in the room, did not perform a physical exam, did not assess the area of concern, and did not order any diagnostic tests herself. There was no attempt to discuss a gastrointestinal evaluation, differential diagnosis, or treatment plan. Despite my explaining ongoing gallbladder-related symptoms and prior ER visits, the provider offered no education, no assessment, and no explanation. I was immediately referred to the hospital for another ultrasound without any discussion or clinical interaction. The visit felt rushed and inattentive, and I did not feel heard or cared for as a patient. I paid my copay for what amounted to no meaningful evaluation or guidance. This experience did not meet the standard of care or professionalism I expect.

January 23, 2026

I was very dissatisfied with this visit. The provider was dismissive and unprofessional. She spent only a few moments in the room, did not perform a physical exam, did not assess the area of concern, and did not order any diagnostic tests herself. There was no attempt to discuss a gastrointestinal evaluation, differential diagnosis, or treatment plan. Despite my explaining ongoing gallbladder-related symptoms and prior ER visits, the provider offered no education, no assessment, and no explanation. I was immediately referred to the hospital for another ultrasound without any discussion or clinical interaction. The visit felt rushed and inattentive, and I did not feel heard or cared for as a patient. I paid my copay for what amounted to no meaningful evaluation or guidance. This experience did not meet the standard of care or professionalism I expect.

January 23, 2026

The staff was prompt and professional.

March 5, 2026

Thank you

February 19, 2026

The staff and faculty were very good, very nice to us, but one drawback was I had questions about my daughter's medication afterwards and despite several calls and messages, I did not get to, I did not hear back from a nurse about those questions. So my questions went unanswered and that is, that's a big no for me. So I would love to see that improve if it's at all possible. Thank you.

February 10, 2026

The NP was great and explained everything.

March 25, 2026

The MA- Quana RN- April Provider- Andrea NP all did an excellent job and were friendly.

March 22, 2026

Excellent as always!

March 18, 2026

Very friendly staff and listened to all of my concerns that their own pediatrician wouldn't even listen to. Thank you!

March 13, 2026

Everyone was so accommodating and showed concern which was refreshing. I felt that time was taken to hear my concerns and how I was feeling and addressed all of my needs.

March 6, 2026

Everyone was so nice and helpful and showed concern. Wonderful nurses and nurse practitioner

March 4, 2026

Everyone was very professional and my needs were met.

March 4, 2026

Keep up the good work

February 26, 2026

Great attitude and appeared genuinely concerned with my well being.

February 12, 2026

I had a great experience. The staff was very, very helpful. Everybody was quick and efficient and friendly and very good at their jobs. It was great. I couldn't say enough good about it. Thanks.

February 12, 2026

The care they showed me during my scariest time of how I was feeling. Nurse April and Np Andrea. Front desk staff .

February 8, 2026

This office is wonderful, but the WellSTAR on Fairview Road is not even the same. They do not even compare.

January 28, 2026

Very clean environment.

January 23, 2026

Nothing else to say about it ok

January 22, 2026

exceptional treatment

January 23, 2026

Thank you for all the kindness you showed me during my visit.

January 16, 2026

Everyone of the staff members that I was in contact with were extremely nice. It was a very short wait time and they gave me exactly what I needed for my problem. I have been to the same facility before and my experience then was just as good as it was this time. 5 STAR's ??????????

January 23, 2026

Facility was clean

January 14, 2026

Always the best service.

January 12, 2026

The experience was pleasant! The nurse was professional and very sweet and helpful! Will definitely come back if needed!

January 11, 2026

Staff and professionals were great???

January 11, 2026

Your EKG machine was broken so I had to go to the hospital

January 11, 2026

All staff that I have had interactions with was knowledgeable, professional and very tending and sweet to my needs. It was a very humane interaction and highly appreciated. Thank you.

January 11, 2026

I had the best experience from the time I walked in the door from security to front desk the MA RN and the NP. Thank you

January 10, 2026

We love every staff member Wellstar Douglas Urgent Care..

January 9, 2026

Jazmine the nurse and Andrea Benford (NP) were AWESOME . Their professionalism and attention to detail as well as listening to me made my visit bearable. I left feeling like I was seriously being helped.

January 8, 2026

The NP was great and explained everything.

March 25, 2026

The MA- Quana RN- April Provider- Andrea NP all did an excellent job and were friendly.

March 22, 2026

Excellent as always!

March 18, 2026

Very friendly staff and listened to all of my concerns that their own pediatrician wouldn't even listen to. Thank you!

March 13, 2026

Everyone was so accommodating and showed concern which was refreshing. I felt that time was taken to hear my concerns and how I was feeling and addressed all of my needs.

March 6, 2026

The staff was prompt and professional.

March 5, 2026

Everyone was very professional and my needs were met.

March 4, 2026

Everyone was so nice and helpful and showed concern. Wonderful nurses and nurse practitioner

March 4, 2026

Keep up the good work

February 26, 2026

Thank you

February 19, 2026

I had a great experience. The staff was very, very helpful. Everybody was quick and efficient and friendly and very good at their jobs. It was great. I couldn't say enough good about it. Thanks.

February 12, 2026

Great attitude and appeared genuinely concerned with my well being.

February 12, 2026

The staff and faculty were very good, very nice to us, but one drawback was I had questions about my daughter's medication afterwards and despite several calls and messages, I did not get to, I did not hear back from a nurse about those questions. So my questions went unanswered and that is, that's a big no for me. So I would love to see that improve if it's at all possible. Thank you.

February 10, 2026

The care they showed me during my scariest time of how I was feeling. Nurse April and Np Andrea. Front desk staff .

February 8, 2026

This office is wonderful, but the WellSTAR on Fairview Road is not even the same. They do not even compare.

January 28, 2026

Everyone of the staff members that I was in contact with were extremely nice. It was a very short wait time and they gave me exactly what I needed for my problem. I have been to the same facility before and my experience then was just as good as it was this time. 5 STAR's ??????????

January 23, 2026

exceptional treatment

January 23, 2026

Very clean environment.

January 23, 2026

I was very dissatisfied with this visit. The provider was dismissive and unprofessional. She spent only a few moments in the room, did not perform a physical exam, did not assess the area of concern, and did not order any diagnostic tests herself. There was no attempt to discuss a gastrointestinal evaluation, differential diagnosis, or treatment plan. Despite my explaining ongoing gallbladder-related symptoms and prior ER visits, the provider offered no education, no assessment, and no explanation. I was immediately referred to the hospital for another ultrasound without any discussion or clinical interaction. The visit felt rushed and inattentive, and I did not feel heard or cared for as a patient. I paid my copay for what amounted to no meaningful evaluation or guidance. This experience did not meet the standard of care or professionalism I expect.

January 23, 2026

Nothing else to say about it ok

January 22, 2026

Thank you for all the kindness you showed me during my visit.

January 16, 2026

Facility was clean

January 14, 2026

Always the best service.

January 12, 2026

The experience was pleasant! The nurse was professional and very sweet and helpful! Will definitely come back if needed!

January 11, 2026

Staff and professionals were great???

January 11, 2026

Your EKG machine was broken so I had to go to the hospital

January 11, 2026

All staff that I have had interactions with was knowledgeable, professional and very tending and sweet to my needs. It was a very humane interaction and highly appreciated. Thank you.

January 11, 2026

I had the best experience from the time I walked in the door from security to front desk the MA RN and the NP. Thank you

January 10, 2026

We love every staff member Wellstar Douglas Urgent Care..

January 9, 2026

Jazmine the nurse and Andrea Benford (NP) were AWESOME . Their professionalism and attention to detail as well as listening to me made my visit bearable. I left feeling like I was seriously being helped.

January 8, 2026

Jazmine the nurse and Andrea Benford (NP) were AWESOME . Their professionalism and attention to detail as well as listening to me made my visit bearable. I left feeling like I was seriously being helped.

January 8, 2026

We love every staff member Wellstar Douglas Urgent Care..

January 9, 2026

I had the best experience from the time I walked in the door from security to front desk the MA RN and the NP. Thank you

January 10, 2026

Your EKG machine was broken so I had to go to the hospital

January 11, 2026

All staff that I have had interactions with was knowledgeable, professional and very tending and sweet to my needs. It was a very humane interaction and highly appreciated. Thank you.

January 11, 2026

Staff and professionals were great???

January 11, 2026

The experience was pleasant! The nurse was professional and very sweet and helpful! Will definitely come back if needed!

January 11, 2026

Always the best service.

January 12, 2026

Facility was clean

January 14, 2026

Thank you for all the kindness you showed me during my visit.

January 16, 2026

Nothing else to say about it ok

January 22, 2026

I was very dissatisfied with this visit. The provider was dismissive and unprofessional. She spent only a few moments in the room, did not perform a physical exam, did not assess the area of concern, and did not order any diagnostic tests herself. There was no attempt to discuss a gastrointestinal evaluation, differential diagnosis, or treatment plan. Despite my explaining ongoing gallbladder-related symptoms and prior ER visits, the provider offered no education, no assessment, and no explanation. I was immediately referred to the hospital for another ultrasound without any discussion or clinical interaction. The visit felt rushed and inattentive, and I did not feel heard or cared for as a patient. I paid my copay for what amounted to no meaningful evaluation or guidance. This experience did not meet the standard of care or professionalism I expect.

January 23, 2026

Very clean environment.

January 23, 2026

exceptional treatment

January 23, 2026

Everyone of the staff members that I was in contact with were extremely nice. It was a very short wait time and they gave me exactly what I needed for my problem. I have been to the same facility before and my experience then was just as good as it was this time. 5 STAR's ??????????

January 23, 2026

This office is wonderful, but the WellSTAR on Fairview Road is not even the same. They do not even compare.

January 28, 2026

The care they showed me during my scariest time of how I was feeling. Nurse April and Np Andrea. Front desk staff .

February 8, 2026

The staff and faculty were very good, very nice to us, but one drawback was I had questions about my daughter's medication afterwards and despite several calls and messages, I did not get to, I did not hear back from a nurse about those questions. So my questions went unanswered and that is, that's a big no for me. So I would love to see that improve if it's at all possible. Thank you.

February 10, 2026

Great attitude and appeared genuinely concerned with my well being.

February 12, 2026

I had a great experience. The staff was very, very helpful. Everybody was quick and efficient and friendly and very good at their jobs. It was great. I couldn't say enough good about it. Thanks.

February 12, 2026

Thank you

February 19, 2026

Keep up the good work

February 26, 2026

Everyone was so nice and helpful and showed concern. Wonderful nurses and nurse practitioner

March 4, 2026

Everyone was very professional and my needs were met.

March 4, 2026

The staff was prompt and professional.

March 5, 2026

Everyone was so accommodating and showed concern which was refreshing. I felt that time was taken to hear my concerns and how I was feeling and addressed all of my needs.

March 6, 2026

Very friendly staff and listened to all of my concerns that their own pediatrician wouldn't even listen to. Thank you!

March 13, 2026

Excellent as always!

March 18, 2026

The MA- Quana RN- April Provider- Andrea NP all did an excellent job and were friendly.

March 22, 2026

The NP was great and explained everything.

March 25, 2026