Andrea Benford, NP

I was very pleased with the care I received and wish I had found it sooner. Thank you!

May 16, 2025

Very professional

May 16, 2025

The nurse went over and beyond her duties. She generously helped me with my Mom that's in a wheelchair get to the car on a rainy day. This was very much appreciated by both of us. Will definitely make my urgent care appointments with the Douglasville facility

May 16, 2025

It was all good

May 8, 2025

Andrea Benford and her team were awesome! They could tell I was sick and made me feel comfortable right away. Ran labs and gave me IV fluids. Dimmed the lights & tucked me in with warm blankets while the fluids rehydrated my system. When my blood sugar dropped someone gave me grapes from their lunch and all the snacks in the breakroom. They were so kind, gentle, attentive and empathetic. Simply the best health caregivers.

May 8, 2025

I was seen very quickly. Examined and given a diagnosis and a treatment plan including a prescription called in to my pharmacy. An excellent experience. Everyone was great!

May 7, 2025

The lady at the front desk sorry forgot her name was very helpful and friendly. Jesse, the nurse was very caring, professional and knowledgeable. Dr. Andrea Was very patient empathetic, professional and friendly.

April 30, 2025

Everyone was great!! Thank you!!

April 30, 2025

Mostly grea!

April 30, 2025

They did very well, excellent from the entrance at the reception to the medical service and the nurse, everything was very good, excellent.

April 30, 2025

I love the fact that I can make an appointment usually within the same day & be seen by knowledge staff

April 27, 2025

They were great quick and efficient

April 27, 2025

Everything was great

April 24, 2025

All the nurses I had were nice and very helpful

April 23, 2025

Fast and very efficient

April 23, 2025

I had been fighting with the nursing staff at my PCP (Piedmont) for 4 days about correctly getting my Rx to the pharmacy so they could fill it. After running a fever of 100+ for 4 days and couldn't get in to see my doc, my son drive me to Wellstar Urgent Care. From the time I walked in the door to the time I walked out with Rx in hand was less than 25 minutes. It took longer to explain the problem to the NP than anything else. She explained that I had an ear infection and a sinus infection. I love that place! Can't say enough good about everyone there.

April 21, 2025

Excellent experience; staff showed concern with unexpected situation; Listened to me regarding my needs.

April 9, 2025

Very professional and caring.Explain the medicine and predure well.

April 4, 2025

Every one was very nice, kind and caring.

April 3, 2025

Friendly, caring & listened. I was in and out quickly. Was a pleasure to experience this urgent care. They helped ease my mind

April 3, 2025

My number one urgent care

April 5, 2025

They were really quick and listened and understood what was wrong, got me my medicine and my test and my shot really quickly and then they called back today to help me work through the referral situation so I could get care faster than wait the seven weeks for the specialist. So the nurses were overall very caring.

April 5, 2025

Excellent service delivery! I will return if nessessary!

March 26, 2025

Wonderful

March 22, 2025

Very efficient, knowledgeable and caring.

March 19, 2025

I was pleased that I was able to make an appointment for my visit on the same day that I called. I was pleased with my speedy checkin experience. However, I was surprised that I was told at checkin that I had a WellStar balance of a very high amount, which I was unable to pay at the time. I was thankful that I only needed to pay the copay due for my Urgent Care visit. Being informed at checkin about having a high balance made me anxious and uncomfortable. That has not happened in the past. Otherwise the rest of my visit was very satisfactory, with a favorable outcome.

March 14, 2025

Please allow walk-ins!

March 14, 2025

Friendly staff

March 13, 2025

overall experience was fantastic!

March 13, 2025

Nurse Andrea really listened to my concerns and did a thorough exam to help resolve my issues.

March 12, 2025

I was very pleased with the care I received and wish I had found it sooner. Thank you!

May 16, 2025

Very professional

May 16, 2025

The nurse went over and beyond her duties. She generously helped me with my Mom that's in a wheelchair get to the car on a rainy day. This was very much appreciated by both of us. Will definitely make my urgent care appointments with the Douglasville facility

May 16, 2025

Andrea Benford and her team were awesome! They could tell I was sick and made me feel comfortable right away. Ran labs and gave me IV fluids. Dimmed the lights & tucked me in with warm blankets while the fluids rehydrated my system. When my blood sugar dropped someone gave me grapes from their lunch and all the snacks in the breakroom. They were so kind, gentle, attentive and empathetic. Simply the best health caregivers.

May 8, 2025

I was seen very quickly. Examined and given a diagnosis and a treatment plan including a prescription called in to my pharmacy. An excellent experience. Everyone was great!

May 7, 2025

The lady at the front desk sorry forgot her name was very helpful and friendly. Jesse, the nurse was very caring, professional and knowledgeable. Dr. Andrea Was very patient empathetic, professional and friendly.

April 30, 2025

Everyone was great!! Thank you!!

April 30, 2025

They did very well, excellent from the entrance at the reception to the medical service and the nurse, everything was very good, excellent.

April 30, 2025

I love the fact that I can make an appointment usually within the same day & be seen by knowledge staff

April 27, 2025

They were great quick and efficient

April 27, 2025

Everything was great

April 24, 2025

All the nurses I had were nice and very helpful

April 23, 2025

Fast and very efficient

April 23, 2025

I had been fighting with the nursing staff at my PCP (Piedmont) for 4 days about correctly getting my Rx to the pharmacy so they could fill it. After running a fever of 100+ for 4 days and couldn't get in to see my doc, my son drive me to Wellstar Urgent Care. From the time I walked in the door to the time I walked out with Rx in hand was less than 25 minutes. It took longer to explain the problem to the NP than anything else. She explained that I had an ear infection and a sinus infection. I love that place! Can't say enough good about everyone there.

April 21, 2025

Excellent experience; staff showed concern with unexpected situation; Listened to me regarding my needs.

April 9, 2025

Very professional and caring.Explain the medicine and predure well.

April 4, 2025

Every one was very nice, kind and caring.

April 3, 2025

Friendly, caring & listened. I was in and out quickly. Was a pleasure to experience this urgent care. They helped ease my mind

April 3, 2025

My number one urgent care

April 5, 2025

They were really quick and listened and understood what was wrong, got me my medicine and my test and my shot really quickly and then they called back today to help me work through the referral situation so I could get care faster than wait the seven weeks for the specialist. So the nurses were overall very caring.

April 5, 2025

Excellent service delivery! I will return if nessessary!

March 26, 2025

Wonderful

March 22, 2025

I was pleased that I was able to make an appointment for my visit on the same day that I called. I was pleased with my speedy checkin experience. However, I was surprised that I was told at checkin that I had a WellStar balance of a very high amount, which I was unable to pay at the time. I was thankful that I only needed to pay the copay due for my Urgent Care visit. Being informed at checkin about having a high balance made me anxious and uncomfortable. That has not happened in the past. Otherwise the rest of my visit was very satisfactory, with a favorable outcome.

March 14, 2025

Friendly staff

March 13, 2025

overall experience was fantastic!

March 13, 2025

Nurse Andrea really listened to my concerns and did a thorough exam to help resolve my issues.

March 12, 2025

Very efficient, knowledgeable and caring.

March 19, 2025

Please allow walk-ins!

March 14, 2025

It was all good

May 8, 2025

Mostly grea!

April 30, 2025

It was all good

May 8, 2025

Mostly grea!

April 30, 2025

Very efficient, knowledgeable and caring.

March 19, 2025

Please allow walk-ins!

March 14, 2025

I was very pleased with the care I received and wish I had found it sooner. Thank you!

May 16, 2025

Very professional

May 16, 2025

The nurse went over and beyond her duties. She generously helped me with my Mom that's in a wheelchair get to the car on a rainy day. This was very much appreciated by both of us. Will definitely make my urgent care appointments with the Douglasville facility

May 16, 2025

Andrea Benford and her team were awesome! They could tell I was sick and made me feel comfortable right away. Ran labs and gave me IV fluids. Dimmed the lights & tucked me in with warm blankets while the fluids rehydrated my system. When my blood sugar dropped someone gave me grapes from their lunch and all the snacks in the breakroom. They were so kind, gentle, attentive and empathetic. Simply the best health caregivers.

May 8, 2025

I was seen very quickly. Examined and given a diagnosis and a treatment plan including a prescription called in to my pharmacy. An excellent experience. Everyone was great!

May 7, 2025

The lady at the front desk sorry forgot her name was very helpful and friendly. Jesse, the nurse was very caring, professional and knowledgeable. Dr. Andrea Was very patient empathetic, professional and friendly.

April 30, 2025

Everyone was great!! Thank you!!

April 30, 2025

They did very well, excellent from the entrance at the reception to the medical service and the nurse, everything was very good, excellent.

April 30, 2025

I love the fact that I can make an appointment usually within the same day & be seen by knowledge staff

April 27, 2025

They were great quick and efficient

April 27, 2025

Everything was great

April 24, 2025

All the nurses I had were nice and very helpful

April 23, 2025

Fast and very efficient

April 23, 2025

I had been fighting with the nursing staff at my PCP (Piedmont) for 4 days about correctly getting my Rx to the pharmacy so they could fill it. After running a fever of 100+ for 4 days and couldn't get in to see my doc, my son drive me to Wellstar Urgent Care. From the time I walked in the door to the time I walked out with Rx in hand was less than 25 minutes. It took longer to explain the problem to the NP than anything else. She explained that I had an ear infection and a sinus infection. I love that place! Can't say enough good about everyone there.

April 21, 2025

Excellent experience; staff showed concern with unexpected situation; Listened to me regarding my needs.

April 9, 2025

Very professional and caring.Explain the medicine and predure well.

April 4, 2025

Every one was very nice, kind and caring.

April 3, 2025

Friendly, caring & listened. I was in and out quickly. Was a pleasure to experience this urgent care. They helped ease my mind

April 3, 2025

My number one urgent care

April 5, 2025

They were really quick and listened and understood what was wrong, got me my medicine and my test and my shot really quickly and then they called back today to help me work through the referral situation so I could get care faster than wait the seven weeks for the specialist. So the nurses were overall very caring.

April 5, 2025

Excellent service delivery! I will return if nessessary!

March 26, 2025

Wonderful

March 22, 2025

I was pleased that I was able to make an appointment for my visit on the same day that I called. I was pleased with my speedy checkin experience. However, I was surprised that I was told at checkin that I had a WellStar balance of a very high amount, which I was unable to pay at the time. I was thankful that I only needed to pay the copay due for my Urgent Care visit. Being informed at checkin about having a high balance made me anxious and uncomfortable. That has not happened in the past. Otherwise the rest of my visit was very satisfactory, with a favorable outcome.

March 14, 2025

Friendly staff

March 13, 2025

overall experience was fantastic!

March 13, 2025

Nurse Andrea really listened to my concerns and did a thorough exam to help resolve my issues.

March 12, 2025

I was very pleased with the care I received and wish I had found it sooner. Thank you!

May 16, 2025

Very professional

May 16, 2025

The nurse went over and beyond her duties. She generously helped me with my Mom that's in a wheelchair get to the car on a rainy day. This was very much appreciated by both of us. Will definitely make my urgent care appointments with the Douglasville facility

May 16, 2025

It was all good

May 8, 2025

Andrea Benford and her team were awesome! They could tell I was sick and made me feel comfortable right away. Ran labs and gave me IV fluids. Dimmed the lights & tucked me in with warm blankets while the fluids rehydrated my system. When my blood sugar dropped someone gave me grapes from their lunch and all the snacks in the breakroom. They were so kind, gentle, attentive and empathetic. Simply the best health caregivers.

May 8, 2025

I was seen very quickly. Examined and given a diagnosis and a treatment plan including a prescription called in to my pharmacy. An excellent experience. Everyone was great!

May 7, 2025

The lady at the front desk sorry forgot her name was very helpful and friendly. Jesse, the nurse was very caring, professional and knowledgeable. Dr. Andrea Was very patient empathetic, professional and friendly.

April 30, 2025

Everyone was great!! Thank you!!

April 30, 2025

They did very well, excellent from the entrance at the reception to the medical service and the nurse, everything was very good, excellent.

April 30, 2025

Mostly grea!

April 30, 2025

I love the fact that I can make an appointment usually within the same day & be seen by knowledge staff

April 27, 2025

They were great quick and efficient

April 27, 2025

Everything was great

April 24, 2025

Fast and very efficient

April 23, 2025

All the nurses I had were nice and very helpful

April 23, 2025

I had been fighting with the nursing staff at my PCP (Piedmont) for 4 days about correctly getting my Rx to the pharmacy so they could fill it. After running a fever of 100+ for 4 days and couldn't get in to see my doc, my son drive me to Wellstar Urgent Care. From the time I walked in the door to the time I walked out with Rx in hand was less than 25 minutes. It took longer to explain the problem to the NP than anything else. She explained that I had an ear infection and a sinus infection. I love that place! Can't say enough good about everyone there.

April 21, 2025

Excellent experience; staff showed concern with unexpected situation; Listened to me regarding my needs.

April 9, 2025

My number one urgent care

April 5, 2025

They were really quick and listened and understood what was wrong, got me my medicine and my test and my shot really quickly and then they called back today to help me work through the referral situation so I could get care faster than wait the seven weeks for the specialist. So the nurses were overall very caring.

April 5, 2025

Very professional and caring.Explain the medicine and predure well.

April 4, 2025

Every one was very nice, kind and caring.

April 3, 2025

Friendly, caring & listened. I was in and out quickly. Was a pleasure to experience this urgent care. They helped ease my mind

April 3, 2025

Excellent service delivery! I will return if nessessary!

March 26, 2025

Wonderful

March 22, 2025

Very efficient, knowledgeable and caring.

March 19, 2025

I was pleased that I was able to make an appointment for my visit on the same day that I called. I was pleased with my speedy checkin experience. However, I was surprised that I was told at checkin that I had a WellStar balance of a very high amount, which I was unable to pay at the time. I was thankful that I only needed to pay the copay due for my Urgent Care visit. Being informed at checkin about having a high balance made me anxious and uncomfortable. That has not happened in the past. Otherwise the rest of my visit was very satisfactory, with a favorable outcome.

March 14, 2025

Please allow walk-ins!

March 14, 2025

Friendly staff

March 13, 2025

overall experience was fantastic!

March 13, 2025

Nurse Andrea really listened to my concerns and did a thorough exam to help resolve my issues.

March 12, 2025

Nurse Andrea really listened to my concerns and did a thorough exam to help resolve my issues.

March 12, 2025

overall experience was fantastic!

March 13, 2025

Friendly staff

March 13, 2025

Please allow walk-ins!

March 14, 2025

I was pleased that I was able to make an appointment for my visit on the same day that I called. I was pleased with my speedy checkin experience. However, I was surprised that I was told at checkin that I had a WellStar balance of a very high amount, which I was unable to pay at the time. I was thankful that I only needed to pay the copay due for my Urgent Care visit. Being informed at checkin about having a high balance made me anxious and uncomfortable. That has not happened in the past. Otherwise the rest of my visit was very satisfactory, with a favorable outcome.

March 14, 2025

Very efficient, knowledgeable and caring.

March 19, 2025

Wonderful

March 22, 2025

Excellent service delivery! I will return if nessessary!

March 26, 2025

Friendly, caring & listened. I was in and out quickly. Was a pleasure to experience this urgent care. They helped ease my mind

April 3, 2025

Every one was very nice, kind and caring.

April 3, 2025

Very professional and caring.Explain the medicine and predure well.

April 4, 2025

My number one urgent care

April 5, 2025

They were really quick and listened and understood what was wrong, got me my medicine and my test and my shot really quickly and then they called back today to help me work through the referral situation so I could get care faster than wait the seven weeks for the specialist. So the nurses were overall very caring.

April 5, 2025

Excellent experience; staff showed concern with unexpected situation; Listened to me regarding my needs.

April 9, 2025

I had been fighting with the nursing staff at my PCP (Piedmont) for 4 days about correctly getting my Rx to the pharmacy so they could fill it. After running a fever of 100+ for 4 days and couldn't get in to see my doc, my son drive me to Wellstar Urgent Care. From the time I walked in the door to the time I walked out with Rx in hand was less than 25 minutes. It took longer to explain the problem to the NP than anything else. She explained that I had an ear infection and a sinus infection. I love that place! Can't say enough good about everyone there.

April 21, 2025

All the nurses I had were nice and very helpful

April 23, 2025

Fast and very efficient

April 23, 2025

Everything was great

April 24, 2025

They were great quick and efficient

April 27, 2025

I love the fact that I can make an appointment usually within the same day & be seen by knowledge staff

April 27, 2025

Mostly grea!

April 30, 2025

They did very well, excellent from the entrance at the reception to the medical service and the nurse, everything was very good, excellent.

April 30, 2025

Everyone was great!! Thank you!!

April 30, 2025

The lady at the front desk sorry forgot her name was very helpful and friendly. Jesse, the nurse was very caring, professional and knowledgeable. Dr. Andrea Was very patient empathetic, professional and friendly.

April 30, 2025

I was seen very quickly. Examined and given a diagnosis and a treatment plan including a prescription called in to my pharmacy. An excellent experience. Everyone was great!

May 7, 2025

Andrea Benford and her team were awesome! They could tell I was sick and made me feel comfortable right away. Ran labs and gave me IV fluids. Dimmed the lights & tucked me in with warm blankets while the fluids rehydrated my system. When my blood sugar dropped someone gave me grapes from their lunch and all the snacks in the breakroom. They were so kind, gentle, attentive and empathetic. Simply the best health caregivers.

May 8, 2025

It was all good

May 8, 2025

The nurse went over and beyond her duties. She generously helped me with my Mom that's in a wheelchair get to the car on a rainy day. This was very much appreciated by both of us. Will definitely make my urgent care appointments with the Douglasville facility

May 16, 2025

Very professional

May 16, 2025

I was very pleased with the care I received and wish I had found it sooner. Thank you!

May 16, 2025