Andrea Benford, NP
Specialties
                                    Urgent Care
                                        
Nurse Practitioner                                
Education & Training
Master of Science in Nursing
Andrea Benford, NP
Nurse Practitioner with Wellstar since 2019.
Specialties
                                                Urgent Care
                                                    
Nurse Practitioner                                            
Education & Training
Master of Science in Nursing
Office Locations
Expertise
Specialties
- Urgent Care
 - Nurse Practitioner
 
Education & Training
- University of Alabama at Birmingham
 
Degree
- Master of Science in Nursing
 
Certifications
- American Academy of Nurse Practitioners
 
Languages spoken
- English
 
Common Treatments, Conditions, and Procedures
- Allergies
 - Sinus Infection
 
Patient Reviews
Overall patient rating
4.6Based on 553 patient ratings
- I'd recommend this facility to family and friends
 - 
                                        
 
- I'd recommend this provider to family and friends
 - 
                                        
 
- Listened to me carefully
 - 
                                        
 
- Guided me on what to do after my visit
 - 
                                        
 
All reviews have been submitted by patients after seeing the provider.For more information about the review system, check out this Learn more about our review system.
Patient Reviews
5
The staff were kind and knowledgeable.
October 25, 2025
3
Office didn't have the correct size boot. Left boot was given which, was supposed to be the right foot. Service was just okay today.
October 24, 2025
5
Amazing staff,so friendly and thoughtful will definitely be back and recommend them.
October 24, 2025
5
The wait was extremely long. I wish that there was someone to work between breaks or whatever that's going on, but the wait was so long. It said an hour and 10 minutes, I do believe, and then it went on to almost two hour wait. And then I waited when I went in the back room. So I hope that the wait gets cut down a little bit more. It was a very long process.
October 24, 2025
5
Anytime I have visited it's always been a great visit. They are nice and I'm always in and out within an hour.
October 23, 2025
5
The young woman at the front desk was from another location, but she was amazing. She was so friendly and attentive. The NP was just as pleasant, my boys were there for physicals and they enjoyed themselves. Thanks Well Star, well done!
October 22, 2025
4
Good experience overall. Wait time was very reasonable. Everyone was professional, courteous and accommodating.
October 17, 2025
5
I think the, it could be cleaner in there. Like the room I was in, it could have had like a sit to a smell. The bathroom wasn't that clean as well.
October 18, 2025
5
I felt terrible and rarely seek urgent care. This was a good experience from walking in to discharge. I felt well cared for.
October 16, 2025
5
Wait times were long.
October 15, 2025
5
The front desk lady was exceptionally nice and helpful. Also, the nurse that gave me my shot and the nurse Andrea.
October 15, 2025
5
Quick and efficient
October 11, 2025
5
April andrea teresa, the lady at the front desk.I'm sorry, I forgot your name.They were awesome. They make you feel like they really care about you. And listen and their professionals
October 10, 2025
5
The guy at the front desk was amazing. He had great energy and was very concerned.
September 27, 2025
5
Keep doing what you are doing. Great Care
September 25, 2025
5
The lady at the front desk was very polite and personable. She made me feel very comfortable. She was a true gem.
September 20, 2025
5
Great practice! Wonderful to be able to go when you're sick, and can't see a primary care Doctor! Love Wellstar ??
September 17, 2025
5
Very good experience.
September 13, 2025
5
Every one was very kind and helpful.
September 13, 2025
5
Thank you
September 12, 2025
2
Yeah, I was skipped over, so I was in there for several hours. That was no good explanation. I had to, like, light a fire under them in order to, like, leave. And I had to sort of alternate, and then I'm leaving at a few minutes, and then I was cutting the doctor's hose up, and then he walks off for another hour, and then I have to threaten him again. I got to go. It's anxious. There's no reason why people that came after me, hour after me, I mean, before me, and maybe we stick it in pain for close to eight hours.
September 12, 2025
5
Was my 1st time to utilize Wellstar Urgent Care. It was a good experience & I was pleased with the care I was given by all of the staff. My health issue was diagnosed & resolved.
September 10, 2025
4
They are patient focus and very caring employees.
September 11, 2025
5
I was happy with the care I got.
August 31, 2025
5
I really appreciate, and very grateful that the provider listened to me, and prescribed exactly who needed. That has not always happened in my past other places, so now that I have been here I will never go anywhere else!
August 30, 2025
4
Nice and courteous.
August 30, 2025
5
Nice
August 30, 2025
5
Wait to long. Front office was rude.
August 31, 2025
5
Andrea Benford, NP and the entire staff was wonderful!
August 29, 2025
5
I will only go to this urgent care if I have to go to urgent care
August 27, 2025
5
The staff were kind and knowledgeable.
October 25, 2025
5
Amazing staff,so friendly and thoughtful will definitely be back and recommend them.
October 24, 2025
5
The wait was extremely long. I wish that there was someone to work between breaks or whatever that's going on, but the wait was so long. It said an hour and 10 minutes, I do believe, and then it went on to almost two hour wait. And then I waited when I went in the back room. So I hope that the wait gets cut down a little bit more. It was a very long process.
October 24, 2025
5
Anytime I have visited it's always been a great visit. They are nice and I'm always in and out within an hour.
October 23, 2025
5
The young woman at the front desk was from another location, but she was amazing. She was so friendly and attentive. The NP was just as pleasant, my boys were there for physicals and they enjoyed themselves. Thanks Well Star, well done!
October 22, 2025
5
I think the, it could be cleaner in there. Like the room I was in, it could have had like a sit to a smell. The bathroom wasn't that clean as well.
October 18, 2025
5
I felt terrible and rarely seek urgent care. This was a good experience from walking in to discharge. I felt well cared for.
October 16, 2025
5
Wait times were long.
October 15, 2025
5
The front desk lady was exceptionally nice and helpful. Also, the nurse that gave me my shot and the nurse Andrea.
October 15, 2025
5
Quick and efficient
October 11, 2025
5
April andrea teresa, the lady at the front desk.I'm sorry, I forgot your name.They were awesome. They make you feel like they really care about you. And listen and their professionals
October 10, 2025
5
The guy at the front desk was amazing. He had great energy and was very concerned.
September 27, 2025
5
Keep doing what you are doing. Great Care
September 25, 2025
5
The lady at the front desk was very polite and personable. She made me feel very comfortable. She was a true gem.
September 20, 2025
5
Great practice! Wonderful to be able to go when you're sick, and can't see a primary care Doctor! Love Wellstar ??
September 17, 2025
5
Very good experience.
September 13, 2025
5
Every one was very kind and helpful.
September 13, 2025
5
Thank you
September 12, 2025
5
Was my 1st time to utilize Wellstar Urgent Care. It was a good experience & I was pleased with the care I was given by all of the staff. My health issue was diagnosed & resolved.
September 10, 2025
5
I was happy with the care I got.
August 31, 2025
5
I really appreciate, and very grateful that the provider listened to me, and prescribed exactly who needed. That has not always happened in my past other places, so now that I have been here I will never go anywhere else!
August 30, 2025
5
Nice
August 30, 2025
5
Wait to long. Front office was rude.
August 31, 2025
5
Andrea Benford, NP and the entire staff was wonderful!
August 29, 2025
5
I will only go to this urgent care if I have to go to urgent care
August 27, 2025
4
Good experience overall. Wait time was very reasonable. Everyone was professional, courteous and accommodating.
October 17, 2025
4
They are patient focus and very caring employees.
September 11, 2025
4
Nice and courteous.
August 30, 2025
3
Office didn't have the correct size boot. Left boot was given which, was supposed to be the right foot. Service was just okay today.
October 24, 2025
2
Yeah, I was skipped over, so I was in there for several hours. That was no good explanation. I had to, like, light a fire under them in order to, like, leave. And I had to sort of alternate, and then I'm leaving at a few minutes, and then I was cutting the doctor's hose up, and then he walks off for another hour, and then I have to threaten him again. I got to go. It's anxious. There's no reason why people that came after me, hour after me, I mean, before me, and maybe we stick it in pain for close to eight hours.
September 12, 2025
2
Yeah, I was skipped over, so I was in there for several hours. That was no good explanation. I had to, like, light a fire under them in order to, like, leave. And I had to sort of alternate, and then I'm leaving at a few minutes, and then I was cutting the doctor's hose up, and then he walks off for another hour, and then I have to threaten him again. I got to go. It's anxious. There's no reason why people that came after me, hour after me, I mean, before me, and maybe we stick it in pain for close to eight hours.
September 12, 2025
3
Office didn't have the correct size boot. Left boot was given which, was supposed to be the right foot. Service was just okay today.
October 24, 2025
4
Good experience overall. Wait time was very reasonable. Everyone was professional, courteous and accommodating.
October 17, 2025
4
They are patient focus and very caring employees.
September 11, 2025
4
Nice and courteous.
August 30, 2025
5
The staff were kind and knowledgeable.
October 25, 2025
5
Amazing staff,so friendly and thoughtful will definitely be back and recommend them.
October 24, 2025
5
The wait was extremely long. I wish that there was someone to work between breaks or whatever that's going on, but the wait was so long. It said an hour and 10 minutes, I do believe, and then it went on to almost two hour wait. And then I waited when I went in the back room. So I hope that the wait gets cut down a little bit more. It was a very long process.
October 24, 2025
5
Anytime I have visited it's always been a great visit. They are nice and I'm always in and out within an hour.
October 23, 2025
5
The young woman at the front desk was from another location, but she was amazing. She was so friendly and attentive. The NP was just as pleasant, my boys were there for physicals and they enjoyed themselves. Thanks Well Star, well done!
October 22, 2025
5
I think the, it could be cleaner in there. Like the room I was in, it could have had like a sit to a smell. The bathroom wasn't that clean as well.
October 18, 2025
5
I felt terrible and rarely seek urgent care. This was a good experience from walking in to discharge. I felt well cared for.
October 16, 2025
5
Wait times were long.
October 15, 2025
5
The front desk lady was exceptionally nice and helpful. Also, the nurse that gave me my shot and the nurse Andrea.
October 15, 2025
5
Quick and efficient
October 11, 2025
5
April andrea teresa, the lady at the front desk.I'm sorry, I forgot your name.They were awesome. They make you feel like they really care about you. And listen and their professionals
October 10, 2025
5
The guy at the front desk was amazing. He had great energy and was very concerned.
September 27, 2025
5
Keep doing what you are doing. Great Care
September 25, 2025
5
The lady at the front desk was very polite and personable. She made me feel very comfortable. She was a true gem.
September 20, 2025
5
Great practice! Wonderful to be able to go when you're sick, and can't see a primary care Doctor! Love Wellstar ??
September 17, 2025
5
Very good experience.
September 13, 2025
5
Every one was very kind and helpful.
September 13, 2025
5
Thank you
September 12, 2025
5
Was my 1st time to utilize Wellstar Urgent Care. It was a good experience & I was pleased with the care I was given by all of the staff. My health issue was diagnosed & resolved.
September 10, 2025
5
I was happy with the care I got.
August 31, 2025
5
I really appreciate, and very grateful that the provider listened to me, and prescribed exactly who needed. That has not always happened in my past other places, so now that I have been here I will never go anywhere else!
August 30, 2025
5
Nice
August 30, 2025
5
Wait to long. Front office was rude.
August 31, 2025
5
Andrea Benford, NP and the entire staff was wonderful!
August 29, 2025
5
I will only go to this urgent care if I have to go to urgent care
August 27, 2025
5
The staff were kind and knowledgeable.
October 25, 2025
3
Office didn't have the correct size boot. Left boot was given which, was supposed to be the right foot. Service was just okay today.
October 24, 2025
5
The wait was extremely long. I wish that there was someone to work between breaks or whatever that's going on, but the wait was so long. It said an hour and 10 minutes, I do believe, and then it went on to almost two hour wait. And then I waited when I went in the back room. So I hope that the wait gets cut down a little bit more. It was a very long process.
October 24, 2025
5
Amazing staff,so friendly and thoughtful will definitely be back and recommend them.
October 24, 2025
5
Anytime I have visited it's always been a great visit. They are nice and I'm always in and out within an hour.
October 23, 2025
5
The young woman at the front desk was from another location, but she was amazing. She was so friendly and attentive. The NP was just as pleasant, my boys were there for physicals and they enjoyed themselves. Thanks Well Star, well done!
October 22, 2025
5
I think the, it could be cleaner in there. Like the room I was in, it could have had like a sit to a smell. The bathroom wasn't that clean as well.
October 18, 2025
4
Good experience overall. Wait time was very reasonable. Everyone was professional, courteous and accommodating.
October 17, 2025
5
I felt terrible and rarely seek urgent care. This was a good experience from walking in to discharge. I felt well cared for.
October 16, 2025
5
Wait times were long.
October 15, 2025
5
The front desk lady was exceptionally nice and helpful. Also, the nurse that gave me my shot and the nurse Andrea.
October 15, 2025
5
Quick and efficient
October 11, 2025
5
April andrea teresa, the lady at the front desk.I'm sorry, I forgot your name.They were awesome. They make you feel like they really care about you. And listen and their professionals
October 10, 2025
5
The guy at the front desk was amazing. He had great energy and was very concerned.
September 27, 2025
5
Keep doing what you are doing. Great Care
September 25, 2025
5
The lady at the front desk was very polite and personable. She made me feel very comfortable. She was a true gem.
September 20, 2025
5
Great practice! Wonderful to be able to go when you're sick, and can't see a primary care Doctor! Love Wellstar ??
September 17, 2025
5
Every one was very kind and helpful.
September 13, 2025
5
Very good experience.
September 13, 2025
5
Thank you
September 12, 2025
2
Yeah, I was skipped over, so I was in there for several hours. That was no good explanation. I had to, like, light a fire under them in order to, like, leave. And I had to sort of alternate, and then I'm leaving at a few minutes, and then I was cutting the doctor's hose up, and then he walks off for another hour, and then I have to threaten him again. I got to go. It's anxious. There's no reason why people that came after me, hour after me, I mean, before me, and maybe we stick it in pain for close to eight hours.
September 12, 2025
4
They are patient focus and very caring employees.
September 11, 2025
5
Was my 1st time to utilize Wellstar Urgent Care. It was a good experience & I was pleased with the care I was given by all of the staff. My health issue was diagnosed & resolved.
September 10, 2025
5
I was happy with the care I got.
August 31, 2025
5
Wait to long. Front office was rude.
August 31, 2025
5
I really appreciate, and very grateful that the provider listened to me, and prescribed exactly who needed. That has not always happened in my past other places, so now that I have been here I will never go anywhere else!
August 30, 2025
5
Nice
August 30, 2025
4
Nice and courteous.
August 30, 2025
5
Andrea Benford, NP and the entire staff was wonderful!
August 29, 2025
5
I will only go to this urgent care if I have to go to urgent care
August 27, 2025
5
I will only go to this urgent care if I have to go to urgent care
August 27, 2025
5
Andrea Benford, NP and the entire staff was wonderful!
August 29, 2025
4
Nice and courteous.
August 30, 2025
5
Nice
August 30, 2025
5
I really appreciate, and very grateful that the provider listened to me, and prescribed exactly who needed. That has not always happened in my past other places, so now that I have been here I will never go anywhere else!
August 30, 2025
5
I was happy with the care I got.
August 31, 2025
5
Wait to long. Front office was rude.
August 31, 2025
5
Was my 1st time to utilize Wellstar Urgent Care. It was a good experience & I was pleased with the care I was given by all of the staff. My health issue was diagnosed & resolved.
September 10, 2025
4
They are patient focus and very caring employees.
September 11, 2025
2
Yeah, I was skipped over, so I was in there for several hours. That was no good explanation. I had to, like, light a fire under them in order to, like, leave. And I had to sort of alternate, and then I'm leaving at a few minutes, and then I was cutting the doctor's hose up, and then he walks off for another hour, and then I have to threaten him again. I got to go. It's anxious. There's no reason why people that came after me, hour after me, I mean, before me, and maybe we stick it in pain for close to eight hours.
September 12, 2025
5
Thank you
September 12, 2025
5
Very good experience.
September 13, 2025
5
Every one was very kind and helpful.
September 13, 2025
5
Great practice! Wonderful to be able to go when you're sick, and can't see a primary care Doctor! Love Wellstar ??
September 17, 2025
5
The lady at the front desk was very polite and personable. She made me feel very comfortable. She was a true gem.
September 20, 2025
5
Keep doing what you are doing. Great Care
September 25, 2025
5
The guy at the front desk was amazing. He had great energy and was very concerned.
September 27, 2025
5
April andrea teresa, the lady at the front desk.I'm sorry, I forgot your name.They were awesome. They make you feel like they really care about you. And listen and their professionals
October 10, 2025
5
Quick and efficient
October 11, 2025
5
The front desk lady was exceptionally nice and helpful. Also, the nurse that gave me my shot and the nurse Andrea.
October 15, 2025
5
Wait times were long.
October 15, 2025
5
I felt terrible and rarely seek urgent care. This was a good experience from walking in to discharge. I felt well cared for.
October 16, 2025
4
Good experience overall. Wait time was very reasonable. Everyone was professional, courteous and accommodating.
October 17, 2025
5
I think the, it could be cleaner in there. Like the room I was in, it could have had like a sit to a smell. The bathroom wasn't that clean as well.
October 18, 2025
5
The young woman at the front desk was from another location, but she was amazing. She was so friendly and attentive. The NP was just as pleasant, my boys were there for physicals and they enjoyed themselves. Thanks Well Star, well done!
October 22, 2025
5
Anytime I have visited it's always been a great visit. They are nice and I'm always in and out within an hour.
October 23, 2025
5
Amazing staff,so friendly and thoughtful will definitely be back and recommend them.
October 24, 2025
5
The wait was extremely long. I wish that there was someone to work between breaks or whatever that's going on, but the wait was so long. It said an hour and 10 minutes, I do believe, and then it went on to almost two hour wait. And then I waited when I went in the back room. So I hope that the wait gets cut down a little bit more. It was a very long process.
October 24, 2025
3
Office didn't have the correct size boot. Left boot was given which, was supposed to be the right foot. Service was just okay today.
October 24, 2025
5
The staff were kind and knowledgeable.
October 25, 2025
| 
                         
                                    Andrea Benford, NP
                                         
                                
Nurse Practitioner with Wellstar since 2019                                 
                            Rating 
                                    4.6 
                                 | 
                
| 
                         Specialties 
                                    
                                        Urgent Care
, Nurse Practitioner                                     
                                Education 
                                    Master of Science in Nursing 
                                Medical School 
                                    University of Alabama at Birmingham 
                                Certifications 
                                    American Academy of Nurse Practitioners 
                                Spoken Languages 
                                        English 
                                Office Locations 
                             | 
                
| 
                         
                                        www.wellstar.org/physicians/andrea-benford-np
                                     
                                 | 
                
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