Andrea Benford, NP
Specialties
Urgent Care
Nurse Practitioner
Education & Training
Master of Science in Nursing
Andrea Benford, NP
Nurse Practitioner with Wellstar since 2019.
Specialties
Urgent Care
Nurse Practitioner
Education & Training
Master of Science in Nursing
Office Locations
Expertise
Specialties
- Urgent Care
- Nurse Practitioner
Education & Training
- University of Alabama at Birmingham
Degree
- Master of Science in Nursing
Certifications
- Nurse Practitioners Certification Board
Languages spoken
- English
Patient Reviews
Overall patient rating
4.6Based on 431 patient ratings
- Listened to me carefully
-
- I'd recommend this provider to family and friends
-
- I'd recommend this facility to family and friends
-
- Guided me on what to do after my visit
-
All reviews have been submitted by patients after seeing the provider.For more information about the review system, check out this Learn more about our review system.
Patient Reviews
4
I was very disappointed in my first visit to this facility. I had a scheduled 6:15, I guess, appointment or registration. I sat in the lobby a little over an hour before I saw the provider. There were other people that would walk in, that were seen before I was. I was very disappointed. So by the time I went in to see the provider, I really had a bad attitude. So in all fairness to the provider, I wasn't at my best. I was very angry and agitated. Well, I should say very agitated at my wait. So, and then the facility had closed by time, pretty much by the time I saw the provider. So first time at this facility, not a good experience, would not attend again.
September 5, 2026
4
My provider was amazing ! She explained everything and made me feel very comfortable
September 3, 2026
5
This location is one of the best I've ever been to. They are all on point with the entire processes.
August 26, 2026
5
I'm very happy with the service that was provided. It was quick and friendly and so convenient!
August 24, 2026
5
Excellent customer service from the whole team. Nurse practitioner was outstanding. She listened to my concerns/symptoms and came up with a mutually agreed treatment plan which I believe will help me with my healthcare. She is excellent and definitely an asset to Wellstar Urgent Care. I will definitely come back for my urgent care needs.
August 20, 2026
5
I appreciated how quickly I was seen and the treatment I received.
August 16, 2026
5
The doctor was very helpful, comforting and informative.
August 8, 2026
5
The provider was very friendly; she explained what medications she was prescribing and she told me to go to the ER if I wasn't better in 3 days. She was very helpful.
July 20, 2026
5
I greatly appreciate the fact that I didn't have to wait long to be seen. Everyone was very friendly. I was able to get my issue resolved without having to wait for an appt with my PCP. This was very convenient.
July 20, 2026
4
Arrived to my appointment on time but waited almost an hour for the provider to see me. I asked twice when was I going to see the provider and barely got an answer. When I went to the bathroom I see that the provider I eventually saw was sitting at a computer. I didn't appreciate waiting that long at seemingly not so busy office, and for a short interaction and assessment from the provider.
July 17, 2026
5
Very pleasant experience
July 18, 2026
5
it was quick and professional
July 7, 2026
5
Everyone was extremely nice. Was very quick taking care of me and were very concerned about what was going on with me. I was extremely impressed.
July 6, 2026
5
Way better than the last urgent care I went to. I will definitely come back to Wellstar.
July 5, 2026
4
We had made an appointment the night before. We arrived approximately 10 minutes before the appointment time within 5 minutes of sitting, We were brought back to an exam room. Fabulous "wait time" and our needs were met promptly and we were back home within the hour! Thank you for making this a quick and productive experience!! We will return!
July 2, 2026
5
The front office staff person was very kind and friendly as was the nursing staff person you took my initial information. The nurse practioner was kind and listened carefully to what my concerns were regarding my extreme shoulder pain. The treatment plan she suggested along with the medications prescribed have been very helpful and I am feeling much better.
July 2, 2026
5
I was impressed
June 30, 2026
5
I am great for the NP who listen and prescribed another medication
June 25, 2026
5
Staff was friendly and pleasant from the desk and all the way through
June 24, 2026
5
Very speedy service, didn't wait over 5 minutes, then got in room, it was fast, no long wait time
June 21, 2026
5
The place was clean, very inviting,friendly staff.when i need urgent care again I will definitely go thete
June 17, 2026
4
Front desk staff were pleasant and professional. NP and nurse were pretty helpful in assisting me. The only negative experience was I was told the facility does not have EKG equipment. Very surprised that Urgent Care facility doesn't have EKG equipment.
June 7, 2026
4
Thank you!
June 3, 2026
5
Very pleasant experience.
June 3, 2026
5
Great experience. Very Knowledgeable and professional. I finally found a doctor I like.
June 3, 2026
5
Very courteous and direct.
June 3, 2026
5
The doctor and the staff were very friendly.
May 30, 2026
5
Very clean facility and like the people kindness
May 27, 2026
5
Every one was nice and respectful. Facility extremely clean and neat!! Very satisfied. Glad they were open on Memorial Day!!!
May 27, 2026
5
Great from the moment I walked in! Very professional and friendly and courteous!! Even my shot didn't hurt!!! Recommending to my community of senior citizens.
May 22, 2026
5
This location is one of the best I've ever been to. They are all on point with the entire processes.
August 26, 2026
5
I'm very happy with the service that was provided. It was quick and friendly and so convenient!
August 24, 2026
5
Excellent customer service from the whole team. Nurse practitioner was outstanding. She listened to my concerns/symptoms and came up with a mutually agreed treatment plan which I believe will help me with my healthcare. She is excellent and definitely an asset to Wellstar Urgent Care. I will definitely come back for my urgent care needs.
August 20, 2026
5
I appreciated how quickly I was seen and the treatment I received.
August 16, 2026
5
The doctor was very helpful, comforting and informative.
August 8, 2026
5
The provider was very friendly; she explained what medications she was prescribing and she told me to go to the ER if I wasn't better in 3 days. She was very helpful.
July 20, 2026
5
I greatly appreciate the fact that I didn't have to wait long to be seen. Everyone was very friendly. I was able to get my issue resolved without having to wait for an appt with my PCP. This was very convenient.
July 20, 2026
5
Very pleasant experience
July 18, 2026
5
it was quick and professional
July 7, 2026
5
Everyone was extremely nice. Was very quick taking care of me and were very concerned about what was going on with me. I was extremely impressed.
July 6, 2026
5
Way better than the last urgent care I went to. I will definitely come back to Wellstar.
July 5, 2026
5
The front office staff person was very kind and friendly as was the nursing staff person you took my initial information. The nurse practioner was kind and listened carefully to what my concerns were regarding my extreme shoulder pain. The treatment plan she suggested along with the medications prescribed have been very helpful and I am feeling much better.
July 2, 2026
5
I was impressed
June 30, 2026
5
I am great for the NP who listen and prescribed another medication
June 25, 2026
5
Staff was friendly and pleasant from the desk and all the way through
June 24, 2026
5
Very speedy service, didn't wait over 5 minutes, then got in room, it was fast, no long wait time
June 21, 2026
5
The place was clean, very inviting,friendly staff.when i need urgent care again I will definitely go thete
June 17, 2026
5
Very pleasant experience.
June 3, 2026
5
Great experience. Very Knowledgeable and professional. I finally found a doctor I like.
June 3, 2026
5
Very courteous and direct.
June 3, 2026
5
The doctor and the staff were very friendly.
May 30, 2026
5
Very clean facility and like the people kindness
May 27, 2026
5
Every one was nice and respectful. Facility extremely clean and neat!! Very satisfied. Glad they were open on Memorial Day!!!
May 27, 2026
5
Great from the moment I walked in! Very professional and friendly and courteous!! Even my shot didn't hurt!!! Recommending to my community of senior citizens.
May 22, 2026
4
I was very disappointed in my first visit to this facility. I had a scheduled 6:15, I guess, appointment or registration. I sat in the lobby a little over an hour before I saw the provider. There were other people that would walk in, that were seen before I was. I was very disappointed. So by the time I went in to see the provider, I really had a bad attitude. So in all fairness to the provider, I wasn't at my best. I was very angry and agitated. Well, I should say very agitated at my wait. So, and then the facility had closed by time, pretty much by the time I saw the provider. So first time at this facility, not a good experience, would not attend again.
September 5, 2026
4
My provider was amazing ! She explained everything and made me feel very comfortable
September 3, 2026
4
Arrived to my appointment on time but waited almost an hour for the provider to see me. I asked twice when was I going to see the provider and barely got an answer. When I went to the bathroom I see that the provider I eventually saw was sitting at a computer. I didn't appreciate waiting that long at seemingly not so busy office, and for a short interaction and assessment from the provider.
July 17, 2026
4
We had made an appointment the night before. We arrived approximately 10 minutes before the appointment time within 5 minutes of sitting, We were brought back to an exam room. Fabulous "wait time" and our needs were met promptly and we were back home within the hour! Thank you for making this a quick and productive experience!! We will return!
July 2, 2026
4
Front desk staff were pleasant and professional. NP and nurse were pretty helpful in assisting me. The only negative experience was I was told the facility does not have EKG equipment. Very surprised that Urgent Care facility doesn't have EKG equipment.
June 7, 2026
4
Thank you!
June 3, 2026
4
I was very disappointed in my first visit to this facility. I had a scheduled 6:15, I guess, appointment or registration. I sat in the lobby a little over an hour before I saw the provider. There were other people that would walk in, that were seen before I was. I was very disappointed. So by the time I went in to see the provider, I really had a bad attitude. So in all fairness to the provider, I wasn't at my best. I was very angry and agitated. Well, I should say very agitated at my wait. So, and then the facility had closed by time, pretty much by the time I saw the provider. So first time at this facility, not a good experience, would not attend again.
September 5, 2026
4
My provider was amazing ! She explained everything and made me feel very comfortable
September 3, 2026
4
Arrived to my appointment on time but waited almost an hour for the provider to see me. I asked twice when was I going to see the provider and barely got an answer. When I went to the bathroom I see that the provider I eventually saw was sitting at a computer. I didn't appreciate waiting that long at seemingly not so busy office, and for a short interaction and assessment from the provider.
July 17, 2026
4
We had made an appointment the night before. We arrived approximately 10 minutes before the appointment time within 5 minutes of sitting, We were brought back to an exam room. Fabulous "wait time" and our needs were met promptly and we were back home within the hour! Thank you for making this a quick and productive experience!! We will return!
July 2, 2026
4
Front desk staff were pleasant and professional. NP and nurse were pretty helpful in assisting me. The only negative experience was I was told the facility does not have EKG equipment. Very surprised that Urgent Care facility doesn't have EKG equipment.
June 7, 2026
4
Thank you!
June 3, 2026
5
This location is one of the best I've ever been to. They are all on point with the entire processes.
August 26, 2026
5
I'm very happy with the service that was provided. It was quick and friendly and so convenient!
August 24, 2026
5
Excellent customer service from the whole team. Nurse practitioner was outstanding. She listened to my concerns/symptoms and came up with a mutually agreed treatment plan which I believe will help me with my healthcare. She is excellent and definitely an asset to Wellstar Urgent Care. I will definitely come back for my urgent care needs.
August 20, 2026
5
I appreciated how quickly I was seen and the treatment I received.
August 16, 2026
5
The doctor was very helpful, comforting and informative.
August 8, 2026
5
The provider was very friendly; she explained what medications she was prescribing and she told me to go to the ER if I wasn't better in 3 days. She was very helpful.
July 20, 2026
5
I greatly appreciate the fact that I didn't have to wait long to be seen. Everyone was very friendly. I was able to get my issue resolved without having to wait for an appt with my PCP. This was very convenient.
July 20, 2026
5
Very pleasant experience
July 18, 2026
5
it was quick and professional
July 7, 2026
5
Everyone was extremely nice. Was very quick taking care of me and were very concerned about what was going on with me. I was extremely impressed.
July 6, 2026
5
Way better than the last urgent care I went to. I will definitely come back to Wellstar.
July 5, 2026
5
The front office staff person was very kind and friendly as was the nursing staff person you took my initial information. The nurse practioner was kind and listened carefully to what my concerns were regarding my extreme shoulder pain. The treatment plan she suggested along with the medications prescribed have been very helpful and I am feeling much better.
July 2, 2026
5
I was impressed
June 30, 2026
5
I am great for the NP who listen and prescribed another medication
June 25, 2026
5
Staff was friendly and pleasant from the desk and all the way through
June 24, 2026
5
Very speedy service, didn't wait over 5 minutes, then got in room, it was fast, no long wait time
June 21, 2026
5
The place was clean, very inviting,friendly staff.when i need urgent care again I will definitely go thete
June 17, 2026
5
Very pleasant experience.
June 3, 2026
5
Great experience. Very Knowledgeable and professional. I finally found a doctor I like.
June 3, 2026
5
Very courteous and direct.
June 3, 2026
5
The doctor and the staff were very friendly.
May 30, 2026
5
Very clean facility and like the people kindness
May 27, 2026
5
Every one was nice and respectful. Facility extremely clean and neat!! Very satisfied. Glad they were open on Memorial Day!!!
May 27, 2026
5
Great from the moment I walked in! Very professional and friendly and courteous!! Even my shot didn't hurt!!! Recommending to my community of senior citizens.
May 22, 2026
4
I was very disappointed in my first visit to this facility. I had a scheduled 6:15, I guess, appointment or registration. I sat in the lobby a little over an hour before I saw the provider. There were other people that would walk in, that were seen before I was. I was very disappointed. So by the time I went in to see the provider, I really had a bad attitude. So in all fairness to the provider, I wasn't at my best. I was very angry and agitated. Well, I should say very agitated at my wait. So, and then the facility had closed by time, pretty much by the time I saw the provider. So first time at this facility, not a good experience, would not attend again.
September 5, 2026
4
My provider was amazing ! She explained everything and made me feel very comfortable
September 3, 2026
5
This location is one of the best I've ever been to. They are all on point with the entire processes.
August 26, 2026
5
I'm very happy with the service that was provided. It was quick and friendly and so convenient!
August 24, 2026
5
Excellent customer service from the whole team. Nurse practitioner was outstanding. She listened to my concerns/symptoms and came up with a mutually agreed treatment plan which I believe will help me with my healthcare. She is excellent and definitely an asset to Wellstar Urgent Care. I will definitely come back for my urgent care needs.
August 20, 2026
5
I appreciated how quickly I was seen and the treatment I received.
August 16, 2026
5
The doctor was very helpful, comforting and informative.
August 8, 2026
5
The provider was very friendly; she explained what medications she was prescribing and she told me to go to the ER if I wasn't better in 3 days. She was very helpful.
July 20, 2026
5
I greatly appreciate the fact that I didn't have to wait long to be seen. Everyone was very friendly. I was able to get my issue resolved without having to wait for an appt with my PCP. This was very convenient.
July 20, 2026
5
Very pleasant experience
July 18, 2026
4
Arrived to my appointment on time but waited almost an hour for the provider to see me. I asked twice when was I going to see the provider and barely got an answer. When I went to the bathroom I see that the provider I eventually saw was sitting at a computer. I didn't appreciate waiting that long at seemingly not so busy office, and for a short interaction and assessment from the provider.
July 17, 2026
5
it was quick and professional
July 7, 2026
5
Everyone was extremely nice. Was very quick taking care of me and were very concerned about what was going on with me. I was extremely impressed.
July 6, 2026
5
Way better than the last urgent care I went to. I will definitely come back to Wellstar.
July 5, 2026
4
We had made an appointment the night before. We arrived approximately 10 minutes before the appointment time within 5 minutes of sitting, We were brought back to an exam room. Fabulous "wait time" and our needs were met promptly and we were back home within the hour! Thank you for making this a quick and productive experience!! We will return!
July 2, 2026
5
The front office staff person was very kind and friendly as was the nursing staff person you took my initial information. The nurse practioner was kind and listened carefully to what my concerns were regarding my extreme shoulder pain. The treatment plan she suggested along with the medications prescribed have been very helpful and I am feeling much better.
July 2, 2026
5
I was impressed
June 30, 2026
5
I am great for the NP who listen and prescribed another medication
June 25, 2026
5
Staff was friendly and pleasant from the desk and all the way through
June 24, 2026
5
Very speedy service, didn't wait over 5 minutes, then got in room, it was fast, no long wait time
June 21, 2026
5
The place was clean, very inviting,friendly staff.when i need urgent care again I will definitely go thete
June 17, 2026
4
Front desk staff were pleasant and professional. NP and nurse were pretty helpful in assisting me. The only negative experience was I was told the facility does not have EKG equipment. Very surprised that Urgent Care facility doesn't have EKG equipment.
June 7, 2026
5
Very pleasant experience.
June 3, 2026
5
Very courteous and direct.
June 3, 2026
5
Great experience. Very Knowledgeable and professional. I finally found a doctor I like.
June 3, 2026
4
Thank you!
June 3, 2026
5
The doctor and the staff were very friendly.
May 30, 2026
5
Very clean facility and like the people kindness
May 27, 2026
5
Every one was nice and respectful. Facility extremely clean and neat!! Very satisfied. Glad they were open on Memorial Day!!!
May 27, 2026
5
Great from the moment I walked in! Very professional and friendly and courteous!! Even my shot didn't hurt!!! Recommending to my community of senior citizens.
May 22, 2026
5
Great from the moment I walked in! Very professional and friendly and courteous!! Even my shot didn't hurt!!! Recommending to my community of senior citizens.
May 22, 2026
5
Every one was nice and respectful. Facility extremely clean and neat!! Very satisfied. Glad they were open on Memorial Day!!!
May 27, 2026
5
Very clean facility and like the people kindness
May 27, 2026
5
The doctor and the staff were very friendly.
May 30, 2026
4
Thank you!
June 3, 2026
5
Great experience. Very Knowledgeable and professional. I finally found a doctor I like.
June 3, 2026
5
Very courteous and direct.
June 3, 2026
5
Very pleasant experience.
June 3, 2026
4
Front desk staff were pleasant and professional. NP and nurse were pretty helpful in assisting me. The only negative experience was I was told the facility does not have EKG equipment. Very surprised that Urgent Care facility doesn't have EKG equipment.
June 7, 2026
5
The place was clean, very inviting,friendly staff.when i need urgent care again I will definitely go thete
June 17, 2026
5
Very speedy service, didn't wait over 5 minutes, then got in room, it was fast, no long wait time
June 21, 2026
5
Staff was friendly and pleasant from the desk and all the way through
June 24, 2026
5
I am great for the NP who listen and prescribed another medication
June 25, 2026
5
I was impressed
June 30, 2026
5
The front office staff person was very kind and friendly as was the nursing staff person you took my initial information. The nurse practioner was kind and listened carefully to what my concerns were regarding my extreme shoulder pain. The treatment plan she suggested along with the medications prescribed have been very helpful and I am feeling much better.
July 2, 2026
4
We had made an appointment the night before. We arrived approximately 10 minutes before the appointment time within 5 minutes of sitting, We were brought back to an exam room. Fabulous "wait time" and our needs were met promptly and we were back home within the hour! Thank you for making this a quick and productive experience!! We will return!
July 2, 2026
5
Way better than the last urgent care I went to. I will definitely come back to Wellstar.
July 5, 2026
5
Everyone was extremely nice. Was very quick taking care of me and were very concerned about what was going on with me. I was extremely impressed.
July 6, 2026
5
it was quick and professional
July 7, 2026
4
Arrived to my appointment on time but waited almost an hour for the provider to see me. I asked twice when was I going to see the provider and barely got an answer. When I went to the bathroom I see that the provider I eventually saw was sitting at a computer. I didn't appreciate waiting that long at seemingly not so busy office, and for a short interaction and assessment from the provider.
July 17, 2026
5
Very pleasant experience
July 18, 2026
5
I greatly appreciate the fact that I didn't have to wait long to be seen. Everyone was very friendly. I was able to get my issue resolved without having to wait for an appt with my PCP. This was very convenient.
July 20, 2026
5
The provider was very friendly; she explained what medications she was prescribing and she told me to go to the ER if I wasn't better in 3 days. She was very helpful.
July 20, 2026
5
The doctor was very helpful, comforting and informative.
August 8, 2026
5
I appreciated how quickly I was seen and the treatment I received.
August 16, 2026
5
Excellent customer service from the whole team. Nurse practitioner was outstanding. She listened to my concerns/symptoms and came up with a mutually agreed treatment plan which I believe will help me with my healthcare. She is excellent and definitely an asset to Wellstar Urgent Care. I will definitely come back for my urgent care needs.
August 20, 2026
5
I'm very happy with the service that was provided. It was quick and friendly and so convenient!
August 24, 2026
5
This location is one of the best I've ever been to. They are all on point with the entire processes.
August 26, 2026
4
My provider was amazing ! She explained everything and made me feel very comfortable
September 3, 2026
4
I was very disappointed in my first visit to this facility. I had a scheduled 6:15, I guess, appointment or registration. I sat in the lobby a little over an hour before I saw the provider. There were other people that would walk in, that were seen before I was. I was very disappointed. So by the time I went in to see the provider, I really had a bad attitude. So in all fairness to the provider, I wasn't at my best. I was very angry and agitated. Well, I should say very agitated at my wait. So, and then the facility had closed by time, pretty much by the time I saw the provider. So first time at this facility, not a good experience, would not attend again.
September 5, 2026
|
Andrea Benford, NP
Nurse Practitioner with Wellstar since 2019
Rating
4.6
|
|
Specialties
Urgent Care
, Nurse Practitioner
Education
Master of Science in Nursing
Medical School
University of Alabama at Birmingham
Certifications
Nurse Practitioners Certification Board
Spoken Languages
English
Office Locations
|
|
www.wellstar.org/physicians/andrea-benford-np
|
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