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https://mychart.wellstar.org/mychart/signupandschedule/embeddedschedule?vt=1003&id=1437657905&view=plain

Andrea Benford, NP

Specialties

Urgent Care
Nurse Practitioner

Education & Training

Master of Science in Nursing

Andrea Benford, NP

Nurse Practitioner with Wellstar since 2019.

Specialties

Urgent Care
Nurse Practitioner

Education & Training

Master of Science in Nursing

Nurse Practitioner with Wellstar since 2019
  • Member of the Wellstar Medical Group Physician profile image Andrea Benford, NP
  • Office Locations
  • Expertise
  • Patient Reviews

Office Locations


Expertise

Specialties

  • Urgent Care
  • Nurse Practitioner

Education & Training

  • University of Alabama at Birmingham

Degree

  • Master of Science in Nursing

Certifications

  • American Academy of Nurse Practitioners

Languages spoken

  • English

Common Treatments, Conditions, and Procedures

  • Allergies
  • Sinus Infection

Patient Reviews

Overall patient rating

4.6

Based on 540 patient ratings

I'd recommend this facility to family and friends
I'd recommend this provider to family and friends
Listened to me carefully
Guided me on what to do after my visit

All reviews have been submitted by patients after seeing the provider.For more information about the review system, check out this Learn more about our review system.

Patient Reviews

5

Very good experience.

September 13, 2025

5

Every one was very kind and helpful.

September 13, 2025

5

Thank you

September 12, 2025

2

Yeah, I was skipped over, so I was in there for several hours. That was no good explanation. I had to, like, light a fire under them in order to, like, leave. And I had to sort of alternate, and then I'm leaving at a few minutes, and then I was cutting the doctor's hose up, and then he walks off for another hour, and then I have to threaten him again. I got to go. It's anxious. There's no reason why people that came after me, hour after me, I mean, before me, and maybe we stick it in pain for close to eight hours.

September 12, 2025

5

Was my 1st time to utilize Wellstar Urgent Care. It was a good experience & I was pleased with the care I was given by all of the staff. My health issue was diagnosed & resolved.

September 10, 2025

4

They are patient focus and very caring employees.

September 11, 2025

5

I was happy with the care I got.

August 31, 2025

5

I really appreciate, and very grateful that the provider listened to me, and prescribed exactly who needed. That has not always happened in my past other places, so now that I have been here I will never go anywhere else!

August 30, 2025

4

Nice and courteous.

August 30, 2025

5

Nice

August 30, 2025

5

Wait to long. Front office was rude.

August 31, 2025

5

Andrea Benford, NP and the entire staff was wonderful!

August 29, 2025

5

I will only go to this urgent care if I have to go to urgent care

August 27, 2025

5

Always have a good experience at this location. I find it is easier to get an appointment here and I've been pleased with the care I and my mother have received from the staff.

August 27, 2025

5

Quick in and out. Great job.

August 28, 2025

5

It was a very good experience and one added bonus was the security guard was engaged and friendly.

August 23, 2025

4

The patient room was dirty. A tissue in the corner behind the chair and it just felt dirty. The front desk lady popped her gum so loud continuously which was annoying. But, we were cared for and that's what's most important.

August 21, 2025

5

I am satisfied with visit and great care. thank you.

August 21, 2025

5

Staff was best

August 15, 2025

4

the wait too long

August 15, 2025

5

I didn't have interaction with xray staff, and my son didn't tell me about them. I'm sure they we respectful of him.

August 13, 2025

5

They are very fast and they do great!!!!!!

August 15, 2025

5

All the staff members were very professional and they explained everything and told me how to clean my wound and how long it would take me to see any progress and told me what to do after I got home and everything. They were really professional.

August 15, 2025

5

They took interest in my prayers and addressed them.

August 8, 2025

5

Very much like the way you can sign in for available appointment times.

August 8, 2025

5

The Nurse that check me that did my vitals sign was very nice and professional.

August 7, 2025

5

Not sure who the lady was that was working front desk that day & time . But she was amazing. She had a great personality. And really made me feel comfortable. So thank you do her ! && the doctor was amazing as well . Very knowledgeable!

August 6, 2025

5

Happy staff and very professional.

August 5, 2025

4

The staff should including the Dr. Should have more knowledge on how referral work for trickle prime patients. I got the run around from scheduling to the referral Dr. to a nurse and front desk staff to then be told the referral come from. our primary dr. Lots of time wasted.

August 2, 2025

5

Very nice visit

July 26, 2025

5

Very good experience.

September 13, 2025

5

Every one was very kind and helpful.

September 13, 2025

5

Thank you

September 12, 2025

5

Was my 1st time to utilize Wellstar Urgent Care. It was a good experience & I was pleased with the care I was given by all of the staff. My health issue was diagnosed & resolved.

September 10, 2025

5

I was happy with the care I got.

August 31, 2025

5

I really appreciate, and very grateful that the provider listened to me, and prescribed exactly who needed. That has not always happened in my past other places, so now that I have been here I will never go anywhere else!

August 30, 2025

5

Nice

August 30, 2025

5

Wait to long. Front office was rude.

August 31, 2025

5

Andrea Benford, NP and the entire staff was wonderful!

August 29, 2025

5

I will only go to this urgent care if I have to go to urgent care

August 27, 2025

5

Always have a good experience at this location. I find it is easier to get an appointment here and I've been pleased with the care I and my mother have received from the staff.

August 27, 2025

5

Quick in and out. Great job.

August 28, 2025

5

It was a very good experience and one added bonus was the security guard was engaged and friendly.

August 23, 2025

5

I am satisfied with visit and great care. thank you.

August 21, 2025

5

Staff was best

August 15, 2025

5

I didn't have interaction with xray staff, and my son didn't tell me about them. I'm sure they we respectful of him.

August 13, 2025

5

They are very fast and they do great!!!!!!

August 15, 2025

5

All the staff members were very professional and they explained everything and told me how to clean my wound and how long it would take me to see any progress and told me what to do after I got home and everything. They were really professional.

August 15, 2025

5

They took interest in my prayers and addressed them.

August 8, 2025

5

Very much like the way you can sign in for available appointment times.

August 8, 2025

5

The Nurse that check me that did my vitals sign was very nice and professional.

August 7, 2025

5

Not sure who the lady was that was working front desk that day & time . But she was amazing. She had a great personality. And really made me feel comfortable. So thank you do her ! && the doctor was amazing as well . Very knowledgeable!

August 6, 2025

5

Happy staff and very professional.

August 5, 2025

5

Very nice visit

July 26, 2025

4

They are patient focus and very caring employees.

September 11, 2025

4

Nice and courteous.

August 30, 2025

4

The patient room was dirty. A tissue in the corner behind the chair and it just felt dirty. The front desk lady popped her gum so loud continuously which was annoying. But, we were cared for and that's what's most important.

August 21, 2025

4

the wait too long

August 15, 2025

4

The staff should including the Dr. Should have more knowledge on how referral work for trickle prime patients. I got the run around from scheduling to the referral Dr. to a nurse and front desk staff to then be told the referral come from. our primary dr. Lots of time wasted.

August 2, 2025

2

Yeah, I was skipped over, so I was in there for several hours. That was no good explanation. I had to, like, light a fire under them in order to, like, leave. And I had to sort of alternate, and then I'm leaving at a few minutes, and then I was cutting the doctor's hose up, and then he walks off for another hour, and then I have to threaten him again. I got to go. It's anxious. There's no reason why people that came after me, hour after me, I mean, before me, and maybe we stick it in pain for close to eight hours.

September 12, 2025

2

Yeah, I was skipped over, so I was in there for several hours. That was no good explanation. I had to, like, light a fire under them in order to, like, leave. And I had to sort of alternate, and then I'm leaving at a few minutes, and then I was cutting the doctor's hose up, and then he walks off for another hour, and then I have to threaten him again. I got to go. It's anxious. There's no reason why people that came after me, hour after me, I mean, before me, and maybe we stick it in pain for close to eight hours.

September 12, 2025

4

They are patient focus and very caring employees.

September 11, 2025

4

Nice and courteous.

August 30, 2025

4

The patient room was dirty. A tissue in the corner behind the chair and it just felt dirty. The front desk lady popped her gum so loud continuously which was annoying. But, we were cared for and that's what's most important.

August 21, 2025

4

the wait too long

August 15, 2025

4

The staff should including the Dr. Should have more knowledge on how referral work for trickle prime patients. I got the run around from scheduling to the referral Dr. to a nurse and front desk staff to then be told the referral come from. our primary dr. Lots of time wasted.

August 2, 2025

5

Very good experience.

September 13, 2025

5

Every one was very kind and helpful.

September 13, 2025

5

Thank you

September 12, 2025

5

Was my 1st time to utilize Wellstar Urgent Care. It was a good experience & I was pleased with the care I was given by all of the staff. My health issue was diagnosed & resolved.

September 10, 2025

5

I was happy with the care I got.

August 31, 2025

5

I really appreciate, and very grateful that the provider listened to me, and prescribed exactly who needed. That has not always happened in my past other places, so now that I have been here I will never go anywhere else!

August 30, 2025

5

Nice

August 30, 2025

5

Wait to long. Front office was rude.

August 31, 2025

5

Andrea Benford, NP and the entire staff was wonderful!

August 29, 2025

5

I will only go to this urgent care if I have to go to urgent care

August 27, 2025

5

Always have a good experience at this location. I find it is easier to get an appointment here and I've been pleased with the care I and my mother have received from the staff.

August 27, 2025

5

Quick in and out. Great job.

August 28, 2025

5

It was a very good experience and one added bonus was the security guard was engaged and friendly.

August 23, 2025

5

I am satisfied with visit and great care. thank you.

August 21, 2025

5

Staff was best

August 15, 2025

5

I didn't have interaction with xray staff, and my son didn't tell me about them. I'm sure they we respectful of him.

August 13, 2025

5

They are very fast and they do great!!!!!!

August 15, 2025

5

All the staff members were very professional and they explained everything and told me how to clean my wound and how long it would take me to see any progress and told me what to do after I got home and everything. They were really professional.

August 15, 2025

5

They took interest in my prayers and addressed them.

August 8, 2025

5

Very much like the way you can sign in for available appointment times.

August 8, 2025

5

The Nurse that check me that did my vitals sign was very nice and professional.

August 7, 2025

5

Not sure who the lady was that was working front desk that day & time . But she was amazing. She had a great personality. And really made me feel comfortable. So thank you do her ! && the doctor was amazing as well . Very knowledgeable!

August 6, 2025

5

Happy staff and very professional.

August 5, 2025

5

Very nice visit

July 26, 2025

5

Every one was very kind and helpful.

September 13, 2025

5

Very good experience.

September 13, 2025

5

Thank you

September 12, 2025

2

Yeah, I was skipped over, so I was in there for several hours. That was no good explanation. I had to, like, light a fire under them in order to, like, leave. And I had to sort of alternate, and then I'm leaving at a few minutes, and then I was cutting the doctor's hose up, and then he walks off for another hour, and then I have to threaten him again. I got to go. It's anxious. There's no reason why people that came after me, hour after me, I mean, before me, and maybe we stick it in pain for close to eight hours.

September 12, 2025

4

They are patient focus and very caring employees.

September 11, 2025

5

Was my 1st time to utilize Wellstar Urgent Care. It was a good experience & I was pleased with the care I was given by all of the staff. My health issue was diagnosed & resolved.

September 10, 2025

5

I was happy with the care I got.

August 31, 2025

5

Wait to long. Front office was rude.

August 31, 2025

5

I really appreciate, and very grateful that the provider listened to me, and prescribed exactly who needed. That has not always happened in my past other places, so now that I have been here I will never go anywhere else!

August 30, 2025

5

Nice

August 30, 2025

4

Nice and courteous.

August 30, 2025

5

Andrea Benford, NP and the entire staff was wonderful!

August 29, 2025

5

Quick in and out. Great job.

August 28, 2025

5

I will only go to this urgent care if I have to go to urgent care

August 27, 2025

5

Always have a good experience at this location. I find it is easier to get an appointment here and I've been pleased with the care I and my mother have received from the staff.

August 27, 2025

5

It was a very good experience and one added bonus was the security guard was engaged and friendly.

August 23, 2025

5

I am satisfied with visit and great care. thank you.

August 21, 2025

4

The patient room was dirty. A tissue in the corner behind the chair and it just felt dirty. The front desk lady popped her gum so loud continuously which was annoying. But, we were cared for and that's what's most important.

August 21, 2025

5

They are very fast and they do great!!!!!!

August 15, 2025

5

Staff was best

August 15, 2025

4

the wait too long

August 15, 2025

5

All the staff members were very professional and they explained everything and told me how to clean my wound and how long it would take me to see any progress and told me what to do after I got home and everything. They were really professional.

August 15, 2025

5

I didn't have interaction with xray staff, and my son didn't tell me about them. I'm sure they we respectful of him.

August 13, 2025

5

They took interest in my prayers and addressed them.

August 8, 2025

5

Very much like the way you can sign in for available appointment times.

August 8, 2025

5

The Nurse that check me that did my vitals sign was very nice and professional.

August 7, 2025

5

Not sure who the lady was that was working front desk that day & time . But she was amazing. She had a great personality. And really made me feel comfortable. So thank you do her ! && the doctor was amazing as well . Very knowledgeable!

August 6, 2025

5

Happy staff and very professional.

August 5, 2025

4

The staff should including the Dr. Should have more knowledge on how referral work for trickle prime patients. I got the run around from scheduling to the referral Dr. to a nurse and front desk staff to then be told the referral come from. our primary dr. Lots of time wasted.

August 2, 2025

5

Very nice visit

July 26, 2025

5

Very nice visit

July 26, 2025

4

The staff should including the Dr. Should have more knowledge on how referral work for trickle prime patients. I got the run around from scheduling to the referral Dr. to a nurse and front desk staff to then be told the referral come from. our primary dr. Lots of time wasted.

August 2, 2025

5

Happy staff and very professional.

August 5, 2025

5

Not sure who the lady was that was working front desk that day & time . But she was amazing. She had a great personality. And really made me feel comfortable. So thank you do her ! && the doctor was amazing as well . Very knowledgeable!

August 6, 2025

5

The Nurse that check me that did my vitals sign was very nice and professional.

August 7, 2025

5

Very much like the way you can sign in for available appointment times.

August 8, 2025

5

They took interest in my prayers and addressed them.

August 8, 2025

5

I didn't have interaction with xray staff, and my son didn't tell me about them. I'm sure they we respectful of him.

August 13, 2025

5

All the staff members were very professional and they explained everything and told me how to clean my wound and how long it would take me to see any progress and told me what to do after I got home and everything. They were really professional.

August 15, 2025

4

the wait too long

August 15, 2025

5

Staff was best

August 15, 2025

5

They are very fast and they do great!!!!!!

August 15, 2025

4

The patient room was dirty. A tissue in the corner behind the chair and it just felt dirty. The front desk lady popped her gum so loud continuously which was annoying. But, we were cared for and that's what's most important.

August 21, 2025

5

I am satisfied with visit and great care. thank you.

August 21, 2025

5

It was a very good experience and one added bonus was the security guard was engaged and friendly.

August 23, 2025

5

Always have a good experience at this location. I find it is easier to get an appointment here and I've been pleased with the care I and my mother have received from the staff.

August 27, 2025

5

I will only go to this urgent care if I have to go to urgent care

August 27, 2025

5

Quick in and out. Great job.

August 28, 2025

5

Andrea Benford, NP and the entire staff was wonderful!

August 29, 2025

4

Nice and courteous.

August 30, 2025

5

Nice

August 30, 2025

5

I really appreciate, and very grateful that the provider listened to me, and prescribed exactly who needed. That has not always happened in my past other places, so now that I have been here I will never go anywhere else!

August 30, 2025

5

I was happy with the care I got.

August 31, 2025

5

Wait to long. Front office was rude.

August 31, 2025

5

Was my 1st time to utilize Wellstar Urgent Care. It was a good experience & I was pleased with the care I was given by all of the staff. My health issue was diagnosed & resolved.

September 10, 2025

4

They are patient focus and very caring employees.

September 11, 2025

2

Yeah, I was skipped over, so I was in there for several hours. That was no good explanation. I had to, like, light a fire under them in order to, like, leave. And I had to sort of alternate, and then I'm leaving at a few minutes, and then I was cutting the doctor's hose up, and then he walks off for another hour, and then I have to threaten him again. I got to go. It's anxious. There's no reason why people that came after me, hour after me, I mean, before me, and maybe we stick it in pain for close to eight hours.

September 12, 2025

5

Thank you

September 12, 2025

5

Very good experience.

September 13, 2025

5

Every one was very kind and helpful.

September 13, 2025

Andrea Benford, NP
Nurse Practitioner with Wellstar since 2019
Rating
4.6
Specialties
Urgent Care , Nurse Practitioner
Education
Master of Science in Nursing
Medical School
University of Alabama at Birmingham
Certifications
American Academy of Nurse Practitioners
Spoken Languages
English
Office Locations
www.wellstar.org/physicians/andrea-benford-np
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