Andrea Benford, NP

Except for over an hour wait for a scheduled appointment, everything was great.

January 1, 2026

Thank you. I would recommend Wellstar if the person did not have or needed a new provider.

January 1, 2026

10/10 experience. From check-in to check-out, everything was smooth, professional, and welcoming. The staff was kind, attentive, and made me feel genuinely cared for. The provider took the time to listen, explain everything clearly, and never made me feel rushed. The facility was clean, organized, and efficient. This is exactly how healthcare should feel. I will definitely return to Wellstar Hospital and confidently recommend it to others.

December 31, 2025

All the staff that I encountered were exceptionally nice and very caring. So, yeah, they made my painful experience a good one, a very pleasant one because of just the way they were. Just very, very kind and very professional. I can't say more good things about them. They were just wonderful, including the doctors when they did come in. And there was a delay in meeting the first doctor. because there was just so many people there sick, so I understood. And he was very attentive when he did come in and all the other doctors that I met as well. Thank you.

December 31, 2025

Perfect

December 28, 2025

Very attentive to my needs, didn't realize I was coming down with a Bronchitis, prescribed meds, felt better that same evening!

December 26, 2025

Staff were friendly despite being busy

December 26, 2025

I was not provided with an outcome or a description of what my problem was. The paperwork that I got later or after the visit did not tell me what the problem was. They did not identify the rash I had on my foot as to what it was. They said it was just a rash. But I got medication for it from the pharmacy.

December 24, 2025

The nurse was very excellent on this, seeing my son, but the nurse practitioner was really rushy, very, very rushy. Probably was out of the room. Maybe it was a lot of people there, but it was just really, really, really, really, really rushy. But the nurse did an excellent job, but the practitioner, it was very rushed. I can say maybe probably under five minutes. So it just was really, really rushy. I'm not, I like to either, even though if you have a lot of people there and it's back to back, still kind of have a little time to say, hey, blah, blah, blah. But it was really, really, really rushy. Very, very, very, very rushy. But the nurse, the regular nurse did an excellent job, but the nurse practitioner, it was kind of a rush. Like I said, it probably was under five minutes. It was really, really quick.

December 21, 2025

I understand that many people are sick but what's the point of having an urge care if you have to go in to be told to make an appointment for several hours later when you're not feeling well. And there's no one in the waiting room at all. And then when you do make the appointment to come in and still have to wait in the waiting room for 15 minutes to be seen in the back. The intake nurse was very nice and concerned but the nurse practitioner that saw me was very nonchalant and she did not check on all the problems that was listed by the intake nurse. That was very disappointing.

December 19, 2025

Everyone was so wonderful and attentive I felt so cared for

December 17, 2025

I paid for service, after determine I was dehydrated treatment at that facility was no available. I was told I've fluids is not available at that facility. There for I had the go to another facility and pay the the same service again just to get the proper treatment for my urgent condition. I would be nice provided IV fluids at your facility

December 9, 2025

I did not appreciate having security called on me like I was a threat. I was and still am sick. Understanding and patience should have been at the for front of the interaction with the front desk staff. She allowed a previous experience, unrelated to me, to affect her interaction with me. I truly do not understand the point of checking in on my chart if I have to be asked the same questions in-person. Ask my name and date of birth to confirm who I am and then follow what the computer shows. She could have stated my address (others have). She was being an ass because she was already feeling some kind of way when I arrived. NOT MY FAULT!!!!!

December 8, 2025

They had no concern for patient they just wanted to go home prescribe med that patient couldnt afford over $1000. I was an inconvenience to them

December 7, 2025

The staff you have at this location are awesome. Very friendly and extremely professional. Thanks for being so kind.

December 6, 2025

All the staff here is alway great, best attention off all city

December 5, 2025

The visit was very professional.

December 3, 2025

Thank you for being available.

December 5, 2025

My primary reason for coming to this urgent care was not addressed. I was given a prescription for a secondary issue. I had to go to the emergency room after being discharged from this urgent care because they did not treat my primary concern.

December 4, 2025

Extremely good on their customer care.

November 28, 2025

Very nice and compassionate

November 28, 2025

I'd like to say that the expedient care that I was received, my appointment was at 2:20 and I was leaving the facility with x-rays completed by 3:45. That was great time.

December 3, 2025

A superlative experience given I had doubts about my personal health.

November 26, 2025

All staff friendly & helpful.

November 15, 2025

Great staff, very attentive.

November 14, 2025

I always enjoy my experience at this location. They are quick, efficient, and friendly.

November 12, 2025

SimorA at check-in was very nice she made you feel comfortable you need more like her

November 9, 2025

It's crazy how they took me upstairs just to check my cervix put me on a monitor and send me back downstairs to the ER and I had to check back in and wait again

November 8, 2025

I made an appointment and was seen as scheduled. Both nurse and doctor were thorough and knowledgeable and treated me like they genuinely cared about getting me well. The facility was clean and well organized. I was very pleased with my visit.

November 8, 2025

Awesome Staff

November 8, 2025

Except for over an hour wait for a scheduled appointment, everything was great.

January 1, 2026

Thank you. I would recommend Wellstar if the person did not have or needed a new provider.

January 1, 2026

All the staff that I encountered were exceptionally nice and very caring. So, yeah, they made my painful experience a good one, a very pleasant one because of just the way they were. Just very, very kind and very professional. I can't say more good things about them. They were just wonderful, including the doctors when they did come in. And there was a delay in meeting the first doctor. because there was just so many people there sick, so I understood. And he was very attentive when he did come in and all the other doctors that I met as well. Thank you.

December 31, 2025

Perfect

December 28, 2025

Very attentive to my needs, didn't realize I was coming down with a Bronchitis, prescribed meds, felt better that same evening!

December 26, 2025

Staff were friendly despite being busy

December 26, 2025

Everyone was so wonderful and attentive I felt so cared for

December 17, 2025

The staff you have at this location are awesome. Very friendly and extremely professional. Thanks for being so kind.

December 6, 2025

All the staff here is alway great, best attention off all city

December 5, 2025

The visit was very professional.

December 3, 2025

Thank you for being available.

December 5, 2025

Extremely good on their customer care.

November 28, 2025

Very nice and compassionate

November 28, 2025

I'd like to say that the expedient care that I was received, my appointment was at 2:20 and I was leaving the facility with x-rays completed by 3:45. That was great time.

December 3, 2025

A superlative experience given I had doubts about my personal health.

November 26, 2025

All staff friendly & helpful.

November 15, 2025

Great staff, very attentive.

November 14, 2025

I always enjoy my experience at this location. They are quick, efficient, and friendly.

November 12, 2025

SimorA at check-in was very nice she made you feel comfortable you need more like her

November 9, 2025

I made an appointment and was seen as scheduled. Both nurse and doctor were thorough and knowledgeable and treated me like they genuinely cared about getting me well. The facility was clean and well organized. I was very pleased with my visit.

November 8, 2025

Awesome Staff

November 8, 2025

10/10 experience. From check-in to check-out, everything was smooth, professional, and welcoming. The staff was kind, attentive, and made me feel genuinely cared for. The provider took the time to listen, explain everything clearly, and never made me feel rushed. The facility was clean, organized, and efficient. This is exactly how healthcare should feel. I will definitely return to Wellstar Hospital and confidently recommend it to others.

December 31, 2025

I was not provided with an outcome or a description of what my problem was. The paperwork that I got later or after the visit did not tell me what the problem was. They did not identify the rash I had on my foot as to what it was. They said it was just a rash. But I got medication for it from the pharmacy.

December 24, 2025

I paid for service, after determine I was dehydrated treatment at that facility was no available. I was told I've fluids is not available at that facility. There for I had the go to another facility and pay the the same service again just to get the proper treatment for my urgent condition. I would be nice provided IV fluids at your facility

December 9, 2025

I did not appreciate having security called on me like I was a threat. I was and still am sick. Understanding and patience should have been at the for front of the interaction with the front desk staff. She allowed a previous experience, unrelated to me, to affect her interaction with me. I truly do not understand the point of checking in on my chart if I have to be asked the same questions in-person. Ask my name and date of birth to confirm who I am and then follow what the computer shows. She could have stated my address (others have). She was being an ass because she was already feeling some kind of way when I arrived. NOT MY FAULT!!!!!

December 8, 2025

I understand that many people are sick but what's the point of having an urge care if you have to go in to be told to make an appointment for several hours later when you're not feeling well. And there's no one in the waiting room at all. And then when you do make the appointment to come in and still have to wait in the waiting room for 15 minutes to be seen in the back. The intake nurse was very nice and concerned but the nurse practitioner that saw me was very nonchalant and she did not check on all the problems that was listed by the intake nurse. That was very disappointing.

December 19, 2025

They had no concern for patient they just wanted to go home prescribe med that patient couldnt afford over $1000. I was an inconvenience to them

December 7, 2025

It's crazy how they took me upstairs just to check my cervix put me on a monitor and send me back downstairs to the ER and I had to check back in and wait again

November 8, 2025

The nurse was very excellent on this, seeing my son, but the nurse practitioner was really rushy, very, very rushy. Probably was out of the room. Maybe it was a lot of people there, but it was just really, really, really, really, really rushy. But the nurse did an excellent job, but the practitioner, it was very rushed. I can say maybe probably under five minutes. So it just was really, really rushy. I'm not, I like to either, even though if you have a lot of people there and it's back to back, still kind of have a little time to say, hey, blah, blah, blah. But it was really, really, really rushy. Very, very, very, very rushy. But the nurse, the regular nurse did an excellent job, but the nurse practitioner, it was kind of a rush. Like I said, it probably was under five minutes. It was really, really quick.

December 21, 2025

My primary reason for coming to this urgent care was not addressed. I was given a prescription for a secondary issue. I had to go to the emergency room after being discharged from this urgent care because they did not treat my primary concern.

December 4, 2025

The nurse was very excellent on this, seeing my son, but the nurse practitioner was really rushy, very, very rushy. Probably was out of the room. Maybe it was a lot of people there, but it was just really, really, really, really, really rushy. But the nurse did an excellent job, but the practitioner, it was very rushed. I can say maybe probably under five minutes. So it just was really, really rushy. I'm not, I like to either, even though if you have a lot of people there and it's back to back, still kind of have a little time to say, hey, blah, blah, blah. But it was really, really, really rushy. Very, very, very, very rushy. But the nurse, the regular nurse did an excellent job, but the nurse practitioner, it was kind of a rush. Like I said, it probably was under five minutes. It was really, really quick.

December 21, 2025

My primary reason for coming to this urgent care was not addressed. I was given a prescription for a secondary issue. I had to go to the emergency room after being discharged from this urgent care because they did not treat my primary concern.

December 4, 2025

I understand that many people are sick but what's the point of having an urge care if you have to go in to be told to make an appointment for several hours later when you're not feeling well. And there's no one in the waiting room at all. And then when you do make the appointment to come in and still have to wait in the waiting room for 15 minutes to be seen in the back. The intake nurse was very nice and concerned but the nurse practitioner that saw me was very nonchalant and she did not check on all the problems that was listed by the intake nurse. That was very disappointing.

December 19, 2025

They had no concern for patient they just wanted to go home prescribe med that patient couldnt afford over $1000. I was an inconvenience to them

December 7, 2025

It's crazy how they took me upstairs just to check my cervix put me on a monitor and send me back downstairs to the ER and I had to check back in and wait again

November 8, 2025

I was not provided with an outcome or a description of what my problem was. The paperwork that I got later or after the visit did not tell me what the problem was. They did not identify the rash I had on my foot as to what it was. They said it was just a rash. But I got medication for it from the pharmacy.

December 24, 2025

I paid for service, after determine I was dehydrated treatment at that facility was no available. I was told I've fluids is not available at that facility. There for I had the go to another facility and pay the the same service again just to get the proper treatment for my urgent condition. I would be nice provided IV fluids at your facility

December 9, 2025

I did not appreciate having security called on me like I was a threat. I was and still am sick. Understanding and patience should have been at the for front of the interaction with the front desk staff. She allowed a previous experience, unrelated to me, to affect her interaction with me. I truly do not understand the point of checking in on my chart if I have to be asked the same questions in-person. Ask my name and date of birth to confirm who I am and then follow what the computer shows. She could have stated my address (others have). She was being an ass because she was already feeling some kind of way when I arrived. NOT MY FAULT!!!!!

December 8, 2025

10/10 experience. From check-in to check-out, everything was smooth, professional, and welcoming. The staff was kind, attentive, and made me feel genuinely cared for. The provider took the time to listen, explain everything clearly, and never made me feel rushed. The facility was clean, organized, and efficient. This is exactly how healthcare should feel. I will definitely return to Wellstar Hospital and confidently recommend it to others.

December 31, 2025

Except for over an hour wait for a scheduled appointment, everything was great.

January 1, 2026

Thank you. I would recommend Wellstar if the person did not have or needed a new provider.

January 1, 2026

All the staff that I encountered were exceptionally nice and very caring. So, yeah, they made my painful experience a good one, a very pleasant one because of just the way they were. Just very, very kind and very professional. I can't say more good things about them. They were just wonderful, including the doctors when they did come in. And there was a delay in meeting the first doctor. because there was just so many people there sick, so I understood. And he was very attentive when he did come in and all the other doctors that I met as well. Thank you.

December 31, 2025

Perfect

December 28, 2025

Very attentive to my needs, didn't realize I was coming down with a Bronchitis, prescribed meds, felt better that same evening!

December 26, 2025

Staff were friendly despite being busy

December 26, 2025

Everyone was so wonderful and attentive I felt so cared for

December 17, 2025

The staff you have at this location are awesome. Very friendly and extremely professional. Thanks for being so kind.

December 6, 2025

All the staff here is alway great, best attention off all city

December 5, 2025

The visit was very professional.

December 3, 2025

Thank you for being available.

December 5, 2025

Extremely good on their customer care.

November 28, 2025

Very nice and compassionate

November 28, 2025

I'd like to say that the expedient care that I was received, my appointment was at 2:20 and I was leaving the facility with x-rays completed by 3:45. That was great time.

December 3, 2025

A superlative experience given I had doubts about my personal health.

November 26, 2025

All staff friendly & helpful.

November 15, 2025

Great staff, very attentive.

November 14, 2025

I always enjoy my experience at this location. They are quick, efficient, and friendly.

November 12, 2025

SimorA at check-in was very nice she made you feel comfortable you need more like her

November 9, 2025

I made an appointment and was seen as scheduled. Both nurse and doctor were thorough and knowledgeable and treated me like they genuinely cared about getting me well. The facility was clean and well organized. I was very pleased with my visit.

November 8, 2025

Awesome Staff

November 8, 2025

Thank you. I would recommend Wellstar if the person did not have or needed a new provider.

January 1, 2026

Except for over an hour wait for a scheduled appointment, everything was great.

January 1, 2026

10/10 experience. From check-in to check-out, everything was smooth, professional, and welcoming. The staff was kind, attentive, and made me feel genuinely cared for. The provider took the time to listen, explain everything clearly, and never made me feel rushed. The facility was clean, organized, and efficient. This is exactly how healthcare should feel. I will definitely return to Wellstar Hospital and confidently recommend it to others.

December 31, 2025

All the staff that I encountered were exceptionally nice and very caring. So, yeah, they made my painful experience a good one, a very pleasant one because of just the way they were. Just very, very kind and very professional. I can't say more good things about them. They were just wonderful, including the doctors when they did come in. And there was a delay in meeting the first doctor. because there was just so many people there sick, so I understood. And he was very attentive when he did come in and all the other doctors that I met as well. Thank you.

December 31, 2025

Perfect

December 28, 2025

Very attentive to my needs, didn't realize I was coming down with a Bronchitis, prescribed meds, felt better that same evening!

December 26, 2025

Staff were friendly despite being busy

December 26, 2025

I was not provided with an outcome or a description of what my problem was. The paperwork that I got later or after the visit did not tell me what the problem was. They did not identify the rash I had on my foot as to what it was. They said it was just a rash. But I got medication for it from the pharmacy.

December 24, 2025

The nurse was very excellent on this, seeing my son, but the nurse practitioner was really rushy, very, very rushy. Probably was out of the room. Maybe it was a lot of people there, but it was just really, really, really, really, really rushy. But the nurse did an excellent job, but the practitioner, it was very rushed. I can say maybe probably under five minutes. So it just was really, really rushy. I'm not, I like to either, even though if you have a lot of people there and it's back to back, still kind of have a little time to say, hey, blah, blah, blah. But it was really, really, really rushy. Very, very, very, very rushy. But the nurse, the regular nurse did an excellent job, but the nurse practitioner, it was kind of a rush. Like I said, it probably was under five minutes. It was really, really quick.

December 21, 2025

I understand that many people are sick but what's the point of having an urge care if you have to go in to be told to make an appointment for several hours later when you're not feeling well. And there's no one in the waiting room at all. And then when you do make the appointment to come in and still have to wait in the waiting room for 15 minutes to be seen in the back. The intake nurse was very nice and concerned but the nurse practitioner that saw me was very nonchalant and she did not check on all the problems that was listed by the intake nurse. That was very disappointing.

December 19, 2025

Everyone was so wonderful and attentive I felt so cared for

December 17, 2025

I paid for service, after determine I was dehydrated treatment at that facility was no available. I was told I've fluids is not available at that facility. There for I had the go to another facility and pay the the same service again just to get the proper treatment for my urgent condition. I would be nice provided IV fluids at your facility

December 9, 2025

I did not appreciate having security called on me like I was a threat. I was and still am sick. Understanding and patience should have been at the for front of the interaction with the front desk staff. She allowed a previous experience, unrelated to me, to affect her interaction with me. I truly do not understand the point of checking in on my chart if I have to be asked the same questions in-person. Ask my name and date of birth to confirm who I am and then follow what the computer shows. She could have stated my address (others have). She was being an ass because she was already feeling some kind of way when I arrived. NOT MY FAULT!!!!!

December 8, 2025

They had no concern for patient they just wanted to go home prescribe med that patient couldnt afford over $1000. I was an inconvenience to them

December 7, 2025

The staff you have at this location are awesome. Very friendly and extremely professional. Thanks for being so kind.

December 6, 2025

All the staff here is alway great, best attention off all city

December 5, 2025

Thank you for being available.

December 5, 2025

My primary reason for coming to this urgent care was not addressed. I was given a prescription for a secondary issue. I had to go to the emergency room after being discharged from this urgent care because they did not treat my primary concern.

December 4, 2025

The visit was very professional.

December 3, 2025

I'd like to say that the expedient care that I was received, my appointment was at 2:20 and I was leaving the facility with x-rays completed by 3:45. That was great time.

December 3, 2025

Extremely good on their customer care.

November 28, 2025

Very nice and compassionate

November 28, 2025

A superlative experience given I had doubts about my personal health.

November 26, 2025

All staff friendly & helpful.

November 15, 2025

Great staff, very attentive.

November 14, 2025

I always enjoy my experience at this location. They are quick, efficient, and friendly.

November 12, 2025

SimorA at check-in was very nice she made you feel comfortable you need more like her

November 9, 2025

It's crazy how they took me upstairs just to check my cervix put me on a monitor and send me back downstairs to the ER and I had to check back in and wait again

November 8, 2025

I made an appointment and was seen as scheduled. Both nurse and doctor were thorough and knowledgeable and treated me like they genuinely cared about getting me well. The facility was clean and well organized. I was very pleased with my visit.

November 8, 2025

Awesome Staff

November 8, 2025

Awesome Staff

November 8, 2025

It's crazy how they took me upstairs just to check my cervix put me on a monitor and send me back downstairs to the ER and I had to check back in and wait again

November 8, 2025

I made an appointment and was seen as scheduled. Both nurse and doctor were thorough and knowledgeable and treated me like they genuinely cared about getting me well. The facility was clean and well organized. I was very pleased with my visit.

November 8, 2025

SimorA at check-in was very nice she made you feel comfortable you need more like her

November 9, 2025

I always enjoy my experience at this location. They are quick, efficient, and friendly.

November 12, 2025

Great staff, very attentive.

November 14, 2025

All staff friendly & helpful.

November 15, 2025

A superlative experience given I had doubts about my personal health.

November 26, 2025

Very nice and compassionate

November 28, 2025

Extremely good on their customer care.

November 28, 2025

I'd like to say that the expedient care that I was received, my appointment was at 2:20 and I was leaving the facility with x-rays completed by 3:45. That was great time.

December 3, 2025

The visit was very professional.

December 3, 2025

My primary reason for coming to this urgent care was not addressed. I was given a prescription for a secondary issue. I had to go to the emergency room after being discharged from this urgent care because they did not treat my primary concern.

December 4, 2025

All the staff here is alway great, best attention off all city

December 5, 2025

Thank you for being available.

December 5, 2025

The staff you have at this location are awesome. Very friendly and extremely professional. Thanks for being so kind.

December 6, 2025

They had no concern for patient they just wanted to go home prescribe med that patient couldnt afford over $1000. I was an inconvenience to them

December 7, 2025

I did not appreciate having security called on me like I was a threat. I was and still am sick. Understanding and patience should have been at the for front of the interaction with the front desk staff. She allowed a previous experience, unrelated to me, to affect her interaction with me. I truly do not understand the point of checking in on my chart if I have to be asked the same questions in-person. Ask my name and date of birth to confirm who I am and then follow what the computer shows. She could have stated my address (others have). She was being an ass because she was already feeling some kind of way when I arrived. NOT MY FAULT!!!!!

December 8, 2025

I paid for service, after determine I was dehydrated treatment at that facility was no available. I was told I've fluids is not available at that facility. There for I had the go to another facility and pay the the same service again just to get the proper treatment for my urgent condition. I would be nice provided IV fluids at your facility

December 9, 2025

Everyone was so wonderful and attentive I felt so cared for

December 17, 2025

I understand that many people are sick but what's the point of having an urge care if you have to go in to be told to make an appointment for several hours later when you're not feeling well. And there's no one in the waiting room at all. And then when you do make the appointment to come in and still have to wait in the waiting room for 15 minutes to be seen in the back. The intake nurse was very nice and concerned but the nurse practitioner that saw me was very nonchalant and she did not check on all the problems that was listed by the intake nurse. That was very disappointing.

December 19, 2025

The nurse was very excellent on this, seeing my son, but the nurse practitioner was really rushy, very, very rushy. Probably was out of the room. Maybe it was a lot of people there, but it was just really, really, really, really, really rushy. But the nurse did an excellent job, but the practitioner, it was very rushed. I can say maybe probably under five minutes. So it just was really, really rushy. I'm not, I like to either, even though if you have a lot of people there and it's back to back, still kind of have a little time to say, hey, blah, blah, blah. But it was really, really, really rushy. Very, very, very, very rushy. But the nurse, the regular nurse did an excellent job, but the nurse practitioner, it was kind of a rush. Like I said, it probably was under five minutes. It was really, really quick.

December 21, 2025

I was not provided with an outcome or a description of what my problem was. The paperwork that I got later or after the visit did not tell me what the problem was. They did not identify the rash I had on my foot as to what it was. They said it was just a rash. But I got medication for it from the pharmacy.

December 24, 2025

Very attentive to my needs, didn't realize I was coming down with a Bronchitis, prescribed meds, felt better that same evening!

December 26, 2025

Staff were friendly despite being busy

December 26, 2025

Perfect

December 28, 2025

All the staff that I encountered were exceptionally nice and very caring. So, yeah, they made my painful experience a good one, a very pleasant one because of just the way they were. Just very, very kind and very professional. I can't say more good things about them. They were just wonderful, including the doctors when they did come in. And there was a delay in meeting the first doctor. because there was just so many people there sick, so I understood. And he was very attentive when he did come in and all the other doctors that I met as well. Thank you.

December 31, 2025

10/10 experience. From check-in to check-out, everything was smooth, professional, and welcoming. The staff was kind, attentive, and made me feel genuinely cared for. The provider took the time to listen, explain everything clearly, and never made me feel rushed. The facility was clean, organized, and efficient. This is exactly how healthcare should feel. I will definitely return to Wellstar Hospital and confidently recommend it to others.

December 31, 2025

Except for over an hour wait for a scheduled appointment, everything was great.

January 1, 2026

Thank you. I would recommend Wellstar if the person did not have or needed a new provider.

January 1, 2026