Wellstar Mobile App: Account and Data Deletion

Requesting Deletion of Your Wellstar Account

Users who have created a Wellstar Account (usually through our Wellstar Mobile App) can delete this account and all its associated data by following the instructions below.

Please note the following:

• Placing a Wellstar Account deletion request is irreversible. It will result in the termination and complete deletion of your Wellstar Account and all associated data (e.g., personal information, unlocked achievements, Wellstar-stored Real Age Test results, etc.)
• After Wellstar Account deletion, you may create a new Wellstar Account at any time through the Wellstar App.
• Wellstar Account deletions are typically processed within three business days.
• The team does not retain records of or provide support for prior account deletions.
• This is NOT a deletion request of your MyChart account or patient record. To deactivate your MyChart account, visit the Security Settings page at mychart.wellstar.org.
• This is NOT a deletion request of your Sharecare account or its data. To delete your Sharecare account and data, visit the Sharecare Privacy Web form.
• This is NOT a deletion request for any CRM user record that is maintained in another Wellstar system.

To proceed with your Wellstar Account deletion request:

1. Click this link to generate an email to our account deletion team.
2. Your email MUST contain the following information to identify an existing Wellstar Account:
   • Email address associated with your Wellstar Account
   • First name
   • Middle name
   • Last name
   • Phone number associated with your Wellstar Account
   • Zip code
   • Date of birth
   • Gender