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Wellstar does not discriminate on the basis of race, color, national origin, age, disability, sex, gender identity or gender expression or any other type of discrimination prohibited by law.
It is our policy to prohibit discrimination on the basis of race, color, national origin, age, religion, disability, sexual orientation, gender identity or gender expression. Wellstar has adopted an internal grievance procedure providing for prompt and equitable resolution of complaints alleging any action prohibited by Section 1557 of the Affordable Care Act (42 U.S.C. 18116) and its implementing regulations at 45 CFR part 92, issued by the US Department of Health and Human Services. Section 1557 prohibits discrimination on the basis of race, color, national origin, sex, age or disability in certain health programs and activities. Section 1557 and its implementing regulations may be examined in our Compliance Office.
Any person who believes someone has been subjected to discrimination on the basis of race, color, national origin, sex, gender identity, age or disability may file a grievance under this procedure. It is against the law for Wellstar to retaliate against anyone who opposes discrimination, files a grievance, or participates in the investigation of a grievance.
If you believe that Wellstar has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, gender identity and/or expression or on the basis of any other type of discrimination prohibited by law you can file a grievance with the Civil Rights Compliance Director through:
The availability and use of this grievance procedure does not prevent a person from pursuing other legal or administrative remedies, including filing a complaint of discrimination with the US Department of Health and Human Services, Office for Civil Rights. A person can file a compliant of discrimination through the Office for Civil Rights Complaint Portal, or by mail or phone at:
Complaint forms are available on their website. Such complaints must be filed within 180 days of the date of the alleged discrimination.
If you wish to remain anonymous you may call the Compliance Hotline at 1 (888) 800-5094. You may also access the website submission form and elect to remain anonymous. If you need help filing a grievance, contact the Civil Rights Compliance Director who will assist you.
Wellstar provides free aids and services to people with disabilities to communicate more effectively with us.
Wellstar will make appropriate arrangements to ensure that individuals with disabilities and individuals with limited English proficiency are provided auxiliary aids and services or language assistance services, respectively, if needed to participate in this grievance process. Such arrangements may include, but are not limited to, providing qualified interpreters, providing taped cassettes of material for individuals with low vision, or assuring a barrier-free location for the proceedings. The Civil Rights Compliance Director will be responsible for such arrangements.