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Article Category: Newsroom

Newsweek Names Wellstar Among America's Greatest Workplaces for Diversity

Published on February 05, 2024

Last updated 04:26 PM February 05, 2024

A friendly image of diversity

Wellstar is honored to be recognized by Newsweek as one of America's Greatest Workplaces for Diversity in 2024. According to Newsweek, Wellstar and the other large and mid-size companies were identified for “genuinely respecting and valuing individuals from different walks of life.”

“Our commitment to diversity, equity, inclusion, and belonging is part of our roadmap for success as a healthcare organization,” added Le Joyce Naylor, SVP and chief diversity, equity, and inclusion officer at Wellstar. “It is mission-driven work that touches everything we do, beginning with how we care for our patients, team members, and communities. It is also an ongoing journey that impacts our every action and is demonstrated in the compassionate care we provide to the people in the communities we serve.”

For a second year in a row, Wellstar was named to the list. Newsweek and market data research firm Plant-A Insights Group utilized public data, interviews with HR professionals and an anonymous online survey to determine the scoring. Wellstar, with more than 31,000 team members, is included in the large company category.

With the support of systemwide DEI ambassadors, physicians and team members are trained to increase their cultural competency and awareness of patients, team members and community members from all walks of life. Examples of this programming includes:

  • Systemwide training to create a shared language, foundational understanding of conscious inclusion and tools to help embed those practices with intention.
  • Lunch and Learns feature nationally recognized speakers to expand awareness of national recognition and heritage months, observances and holidays. All 12 events garnered more than 14,000 live and recorded views.
  • Wellstar’s Underrepresented Minority Physician BRG worked with the Center For Health Equity to reach 1,000 team members during April’s Minority Health Month Lunch & Learn Speaker Series.
  • Ten separate “Inclusion Cafés” – events designed to help team members find common ground through discussions – connected more than 500 participants.
  • Through our team member app, nearly 30,000 users consumed DEIB content in 2023.
  • An inclusion index was added to our Great Place to Work engagement survey to understand our current culture better and provide a baseline for measuring ongoing initiatives.

“We are cultivating an environment where every individual feels valued, heard, included, and can have a true sense of belonging,” said Naylor. “Fostering a sense of belonging is more than a goal. It’s a fundamental part of our culture. We’re creating spaces where everyone can thrive, contribute their unique perspectives, and become an integral part of our collective success."

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Healthcare self check-in kiosk

Newsroom

CLEAR and Wellstar Health System Modernize the Patient Experience Using CLEAR1’s Digital Check-In

NEW YORK and ATLANTA, Oct. 21, 2025 – CLEAR (NYSE: YOU), the secure identity company, and Wellstar Health System (“Wellstar”), are dramatically improving the patient experience and saving hundreds of staff hours through a partnership that leverages CLEAR’s identity platform, CLEAR1. Findings from a joint case study released today highlight how health systems nationwide can use technology to make the patient experience faster and easier by reimagining one of the most visible pain points in the care journey: Patient Check In.

Despite widespread investment in digital tools, many check-ins still depend on manual lookups, paper forms, and repetitive data entry—creating friction for both patients and staff. Wellstar has been at the forefront of innovation as the first health system to launch CLEAR1 for check-in, which is integrated with Epic Welcome to enable seamless deployment. With this industry-leading solution, patients can quickly and easily check in for their appointments with a quick selfie at a kiosk or on a handheld tablet.

Since the initial launch at Avalon Health Park in May 2024, Wellstar has seen a dramatic and measurable impact on both experience and operational efficiency, with plans to expand to more than 150 locations across its system. The integration is live at Wellstar North Fulton Medical Center, the first hospital in the U.S. to leverage CLEAR1 for patient check-ins, and at five Wellstar outpatient facilities. Wellstar plans to roll out additional use cases with CLEAR1, including patient MyChart account creation and recovery, workforce account recovery, and online scheduling.

“CLEAR’s focus is on making everyday experiences both safer and easier, and our work with Wellstar is helping pave the way for the future of modern patient experiences," said Caryn Seidman Becker, CEO of CLEAR. “We are excited about the growth opportunities ahead and the many ways we can support health systems to improve patient and staff experiences and create a more integrated healthcare future.”

“The results of the study speak for themselves. By leveraging CLEAR1’s technology we introduced a modern, digital check-in experience that saves patients and team members time, reduces administrative costs, and streamlines the check-in process for everyone,” said Dr. Hank Capps, EVP and Chief Information and Digital Officer for Wellstar Health System and President of Catalyst by Wellstar. “Wellstar partnered with CLEAR because we are ommitted to investing in technologies that elevate the patient experience, alleviate the stress on staff, and reduce friction across every part of the patient journey.”

Key outcomes achieved since launching CLEAR1 for check-in include:

  • Improved Patient Experience – Digital check-in adoption increased from 2 to 10 percent, with strong engagement among patients 45 and older. 73 percent of patients who used CLEAR1’s digital check-in technology reported that they would use it again.
  • Operational Efficiency – In just six months, CLEAR1-enabled check-ins freed up more than 1,500 hours of staff time, allowing teams to focus on higher-value tasks such as assisting patients with complex problems.
  • Reduction in Duplicate Records & Cost Savings – By linking appointments to a verified identity, Wellstar has been able to uncover and resolve duplicate patient records before visits, reducing costly administrative rework and minimizing claim complications. Collectively, these improvements are projected to deliver $2 million in savings for every 25,000 patients verified through CLEAR1.

The case study is available here.

About CLEAR
CLEAR's mission is to strengthen security and create frictionless experiences. With over 33 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether you are traveling, at the stadium, or on your phone, CLEAR connects you to the things that make you, you—making everyday experiences easier, more secure, and friction-free. CLEAR is committed to privacy done right. Members are always in control of their own information, and we do not sell biometric or sensitive personal data. For more information, visit clearme.com.

About Wellstar Health System
Wellstar personalizes the patient experience. We call it PeopleCare and it's only possible thanks to our 33,000 team members who provide expert compassionate care for every stage of life. PeopleCare also means we serve our communities as a non-profit health system, providing more than $1 billion annually in charity care and community programs, and operating the largest integrated trauma network in the State of Georgia. We embrace innovation and technology, nurture early-stage companies through our venture firm Catalyst by Wellstar, and train future generations of caregivers with academic institutions including the Medical College of Georgia. Wellstar honors every voice and is one of the Fortune 100 Best Companies to Work For. To learn more, visit Wellstar.org.

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Wellstar Children’s Hospital of Georgia dedicates new lobby to pioneering Pediatric Surgeon Dr. Charles Howell

Newsroom

Wellstar Children’s Hospital of Georgia dedicates new lobby to pioneering Pediatric Surgeon Dr. Charles Howell

AUGUSTA, Ga. (Oct. 13, 2025) – Wellstar Children’s Hospital of Georgia officially cut the ribbon on its updated lobby Monday with a ceremony attended by donors, dignitaries from Wellstar, Wellstar MCG Health Medical Center, Augusta University and the city of Augusta.

There was also a very special guest in attendance, Dr. Charles Howell, who throughout his career has been one of Wellstar Children’s Hospital of Georgia’s biggest advocates. From the stage, he watched, visibly touched, as a giant purple curtain fell, revealing the words “Dr. Charles G. Howell Jr Lobby” stretching across the lobby wall, greeting guests as they enter.

“I’m a little embarrassed,” Dr. Howell said as he took the podium.

He went on to say that many times over the years, patient families told him they didn’t know where to go for care, and now any patient who walks through the door of Wellstar Children’s Hospital of Georgia will find physicians who are board-certified in many specialties.

“You get the best care without saying anything, and for that I am very proud,” he said.

The moment had been kept top-secret, even from many event organizers. Planners knew they were organizing a special recognition, but the identity and exact nature of the surprise was revealed to leaders on a need-to-know basis to avoid spoiling the surprise. Leaders who knew, agreed that this was just as it should be. After all, Wellstar Children’s Hospital of Georgia would not exist without Dr. Howell’s steadfast advocacy.

There’s a well-known story that Dr. Howell offhandedly mentioned the need for a children’s hospital to a patient’s father—a spark that would lead to securing the necessary funding only a few years later. Dr. Howell did not know the comment was made to the chief aide to Rep. Tom Murphy, then Speaker of the Georgia House of Representatives. Ten years later, the children’s hospital was a reality.

Dr. Howell was also instrumental in designing the hospital, involving children and families in the process to ensure their needs were met. Children’s Medical Center, now Wellstar Children’s Hospital of Georgia, opened in 1998 and expanded pediatric inpatient capacity from 32 to 154 beds. Dr. Howell is one of Georgia’s greatest advocates for children’s healthcare.

As part of the celebration, Augusta Mayor Garnett Johnson read a proclamation declaring Oct. 13 “Dr. Charles Howell Day,” and presented him with a plaque.

Wellstar MCG Health President Ralph Turner also thanked Dr. Howell for his dedication and service to Georgia’s children.

“When someone dedicates their lives to taking care of our children and only makes one profound statement that grows into an entire facility—and he dedicates 40 years of his life taking care of children—this, today, just feels right,” Turner said.

As a pediatric surgeon, Dr. Howell has performed more than 16,000 procedures. He graduated from Medical College of Georgia in 1973 and, following a pediatric surgery residency at a children’s hospital in Philadelphia, returned to Augusta to practice.

In addition to operating on nearly 400 children each year, Dr. Howell started a pediatric ECMO program and a pediatric trauma program. He also served as capital campaign co-chair to assist in bringing Ronald McDonald House to its current location—only steps from Wellstar Children's Hospital of Georgia.

In 2018, following his 40-year surgical career, Dr. Howell retired as surgeon-in-chief of the children's hospital and chief of the department of surgery for Wellstar MCG Health. He returned to the health system in 2019 as the head of the hospital’s physician practice group.

The lobby of Wellstar Children’s Hospital of Georgia was the first large renovation project at the children’s hospital since it was built in 1998. The renovation includes new flooring, removal of an old fountain and updated furniture. A donor wall has also been installed to recognize the generous donors who help the hospital fulfill its mission of providing patient- and family-centered care for every family who seeks care at Wellstar Children’s Hospital of Georgia.

Wellstar Children’s Hospital of Georgia dedicates new lobby to pioneering Pediatric Surgeon Dr. Charles Howell
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Children drinking smoothies

Highlights

Wellstar Partners with Wholesome Wave Georgia and Vitamix Foundation to Promote Healthy Eating

Wellstar’s meaningful collaboration with Wholesome Wave Georgia and the Vitamix Foundation has united efforts to promote healthy eating and wellness in local communities. 

Through this partnership, Wholesome Wave Georgia helped bridge the connection between the Wellstar Community Health team and the Vitamix Foundation, creating an opportunity to directly support families with tools and education to lead healthier lives. With generous support from the Vitamix Foundation, Vitamix blenders were distributed to community members during a series of local events. 

But this initiative was about more than just providing equipment—it was about empowerment. Participants received hands-on demonstrations on how to use their new blenders to create affordable, nutritious and delicious meals. From smoothies packed with fruits and vegetables to homemade soups and sauces, attendees learned simple, healthy recipes they can replicate at home. These sessions emphasized practical ways to incorporate more whole foods into daily meals. 

The Vitamix blenders helped Wellstar promote healthy eating in an interactive and practical way. We held live demonstrations of healthy food preparation, taught nutrition facts and shared culturally relevant recipes. The blenders also became a catalyst for engagement—sparking conversations about diet, cancer prevention and overall wellness. The accompanying recipe books ensured the impact would be sustainable, giving families resources to continue making healthy choices long after the events ended. 

We heard touching stories from community members about how this initiative made a difference. 

“I have used my Vitamix many times and I love it. I have even made smoothies for guests who have shared their recipes with me. It’s great!” said Bettie Jones.

At one event, a mother of a child with autism shared her excitement about discovering new recipes that her child might enjoy. Another mother, who received the baby edition recipe guide, explained how the blender and recipes helped supplement her 2-year-old’s diet following a medical procedure that affected his teeth. Members of our cancer support group also shared how soups and smoothies offered accessible, nourishing options while managing treatment side effects. 

This collaboration reflects Wholesome Wave Georgia’s commitment to making healthy food accessible, affordable and appealing to everyone. By connecting partners and resources, Wellstar invest in the long-term health of our communities. 

Together, we are blending health, education and equity—one meal at a time. Learn more about Wellstar’s community health programs.

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