Finding Your Way Around Wellstar
How does this mapping system differ from Google Maps, Apple Maps, Waze, etc.?
Those systems provide turn-by-turn directions from one location to another, but do not provide directions inside a building. Wellstar Digital Wayfinding takes users from their starting point to their medical appointment. Wellstar Digital Wayfinding also routes users to the parking area closest to their medical appointment and gives them the option to save their parking spot (feature available only via wayfinding mobile). When navigating from a location off Hospital grounds to a location within the Hospital, Wellstar Digital Wayfinding leverages your preferred mapping system (Google Maps, Apple Maps, Waze, etc.) to get you to the facility, then prompts you to continue to navigate to your appointment/destination within the Hospital.
Will Wellstar Digital Wayfinding store any personal information?
No, it does not access or store any personal information.
Will I need to download an external Digital Wayfinding app to use Digital Wayfinding?
No, Wellstar Digital Wayfinding is embedded into the Wellstar mobile app and does not require users to download anything additional.
Why doesn’t Wellstar Digital Wayfinding route me to the nearest stairs?
Wellstar Digital Wayfinding routes users to the most accessible options.
What should I do if the mobile app is not working for me?
If you experience technical issues, close the Digital Wayfinding tool and relaunch. If the issue persists, clear the app cache (in the Settings menu). If you continue to experience issues, use the web application:
maps.wellstar.org
