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Dr. Rachel Gallen received her medical degree from Philadelphia College of Osteopathic Medicine in Philadelphia, Pennsylvania. She completed her Family Medicine residency at Gwinnett Medical Center in Lawrenceville, Georgia.
Dr. Gallen is currently in practice with Wellstar Urgent Care.
Specialties
Urgent Care
Family Medicine
Education & Training
Philadelphia College of Osteopathic Medicine
Certifications
American Board of Family Medicine
Languages spoken
English
Patient Reviews
Overall patient rating
4.3
4.3
Based on 78 patient ratings
Listened to me carefully
4.64
I'd recommend this provider to family and friends
4.57
Guided me on what to do after my visit
3.94
All reviews have been submitted by patients after seeing the provider.For more information about the review system, check out this Learn more about our review system.
Patient Reviews
5
Great experience.
October 27, 2023
5
This visit was much better than the last. The doctor introduced herself and was friendly and engaging.
October 6, 2023
5
DR. Gallen was so helpful. I feel so much better not even 24 hours later based on her treatment plan. She took time to hear about my health history and took time to make sure I was going to get what I needed. Very professional.
September 6, 2023
5
We were sent there by another location (1.15 pm), (as they didn't do X-rays at that location) they did not call and notify them that we were coming, so we went on the walk-in list with a 2 hr wait! (3 pm) we did not get seen with 2 hours, and we ended up being the LAST patient in the building. (Even though MANY came after us) we had already been seen by a dr and had been referred there JUST FOR X-RAYS! Upon leaving, (7:50pm) we got stuck in the elevator for 15-20 mins, then wheeled my son to the car and walked wheelchair back only to find out the door locked behind us, so had to leave chair outside! The doctor, X-ray assistant and front desk rep were extremely nice and helpful....just WAY TO LONG A WAIT TIME!
August 23, 2023
5
Love the e-check in hate the kiosk if I already did an echeck in. Staff is very friendly and service is right on time.
August 2, 2023
5
Very good service
July 30, 2023
5
Timely and professional service.
June 12, 2023
3
In reviewing my discharge paperwork, I noticed that not all the information I provided to the care provider was documented in my file. Also, I was clearly suffering from a high fever, as a blanket was offered to me as I was having chills. However, the provider said the thermometer they used did not show that I had a fever.
May 19, 2023
5
After my first visit years ago, I hate to say, but I have not been back to my primary. I love this place!! The staff is friendly and caring. It's right by my house (used to be), and I don't have to wait for an appointment.
May 18, 2023
5
Outstanding service were provided in a timely and professional manner.
May 17, 2023
5
Very helpful and nice.
May 13, 2023
5
Always a great experience. Do not hesitate to go! So glad it is there.
May 11, 2023
5
Great experience. Thank you for the prompt responses and follow ups
May 12, 2023
5
Everyone is very helpful, and friendly.
May 9, 2023
5
very positive experience at the urgent care. Dr Gallen was professional, empathetic and a good listener. She went above and beyond to make sure I feel comfortable about the situation.
May 11, 2023
4
They were nice and professional but im still very sick
May 5, 2023
5
I was impressed by the quality of care from Dr. Gallen.
April 23, 2023
2
The Doctor was excellent; the rest of the providing staff and front desk should be replaced ASAP; the X-Ray suggestion was unnecessary, and due to the extremely long wait wasn't preformed at all, as I had to leave due to the uncomfortable setting and weakness. Again, the MD was great!!
April 4, 2023
2
You need to ask a patient. Do they need a doctors excuse or offer one to them or give them one and it shouldn't be an issue if they call back and not get a doctor's excuse of the reason why.
April 7, 2023
2
I tried calling twice ahead of going over; nobody answered the phone, it wrang many many times. When I confronted the person at the desk, she just stared at me without a reply. This is not good professional behavior.
April 2, 2023
5
Great experience.
October 27, 2023
5
This visit was much better than the last. The doctor introduced herself and was friendly and engaging.
October 6, 2023
5
DR. Gallen was so helpful. I feel so much better not even 24 hours later based on her treatment plan. She took time to hear about my health history and took time to make sure I was going to get what I needed. Very professional.
September 6, 2023
5
We were sent there by another location (1.15 pm), (as they didn't do X-rays at that location) they did not call and notify them that we were coming, so we went on the walk-in list with a 2 hr wait! (3 pm) we did not get seen with 2 hours, and we ended up being the LAST patient in the building. (Even though MANY came after us) we had already been seen by a dr and had been referred there JUST FOR X-RAYS! Upon leaving, (7:50pm) we got stuck in the elevator for 15-20 mins, then wheeled my son to the car and walked wheelchair back only to find out the door locked behind us, so had to leave chair outside! The doctor, X-ray assistant and front desk rep were extremely nice and helpful....just WAY TO LONG A WAIT TIME!
August 23, 2023
5
Love the e-check in hate the kiosk if I already did an echeck in. Staff is very friendly and service is right on time.
August 2, 2023
5
Very good service
July 30, 2023
5
Timely and professional service.
June 12, 2023
5
After my first visit years ago, I hate to say, but I have not been back to my primary. I love this place!! The staff is friendly and caring. It's right by my house (used to be), and I don't have to wait for an appointment.
May 18, 2023
5
Outstanding service were provided in a timely and professional manner.
May 17, 2023
5
Very helpful and nice.
May 13, 2023
5
Always a great experience. Do not hesitate to go! So glad it is there.
May 11, 2023
5
Great experience. Thank you for the prompt responses and follow ups
May 12, 2023
5
Everyone is very helpful, and friendly.
May 9, 2023
5
very positive experience at the urgent care. Dr Gallen was professional, empathetic and a good listener. She went above and beyond to make sure I feel comfortable about the situation.
May 11, 2023
5
I was impressed by the quality of care from Dr. Gallen.
April 23, 2023
4
They were nice and professional but im still very sick
May 5, 2023
3
In reviewing my discharge paperwork, I noticed that not all the information I provided to the care provider was documented in my file. Also, I was clearly suffering from a high fever, as a blanket was offered to me as I was having chills. However, the provider said the thermometer they used did not show that I had a fever.
May 19, 2023
2
The Doctor was excellent; the rest of the providing staff and front desk should be replaced ASAP; the X-Ray suggestion was unnecessary, and due to the extremely long wait wasn't preformed at all, as I had to leave due to the uncomfortable setting and weakness. Again, the MD was great!!
April 4, 2023
2
You need to ask a patient. Do they need a doctors excuse or offer one to them or give them one and it shouldn't be an issue if they call back and not get a doctor's excuse of the reason why.
April 7, 2023
2
I tried calling twice ahead of going over; nobody answered the phone, it wrang many many times. When I confronted the person at the desk, she just stared at me without a reply. This is not good professional behavior.
April 2, 2023
2
The Doctor was excellent; the rest of the providing staff and front desk should be replaced ASAP; the X-Ray suggestion was unnecessary, and due to the extremely long wait wasn't preformed at all, as I had to leave due to the uncomfortable setting and weakness. Again, the MD was great!!
April 4, 2023
2
You need to ask a patient. Do they need a doctors excuse or offer one to them or give them one and it shouldn't be an issue if they call back and not get a doctor's excuse of the reason why.
April 7, 2023
2
I tried calling twice ahead of going over; nobody answered the phone, it wrang many many times. When I confronted the person at the desk, she just stared at me without a reply. This is not good professional behavior.
April 2, 2023
3
In reviewing my discharge paperwork, I noticed that not all the information I provided to the care provider was documented in my file. Also, I was clearly suffering from a high fever, as a blanket was offered to me as I was having chills. However, the provider said the thermometer they used did not show that I had a fever.
May 19, 2023
4
They were nice and professional but im still very sick
May 5, 2023
5
Great experience.
October 27, 2023
5
This visit was much better than the last. The doctor introduced herself and was friendly and engaging.
October 6, 2023
5
DR. Gallen was so helpful. I feel so much better not even 24 hours later based on her treatment plan. She took time to hear about my health history and took time to make sure I was going to get what I needed. Very professional.
September 6, 2023
5
We were sent there by another location (1.15 pm), (as they didn't do X-rays at that location) they did not call and notify them that we were coming, so we went on the walk-in list with a 2 hr wait! (3 pm) we did not get seen with 2 hours, and we ended up being the LAST patient in the building. (Even though MANY came after us) we had already been seen by a dr and had been referred there JUST FOR X-RAYS! Upon leaving, (7:50pm) we got stuck in the elevator for 15-20 mins, then wheeled my son to the car and walked wheelchair back only to find out the door locked behind us, so had to leave chair outside! The doctor, X-ray assistant and front desk rep were extremely nice and helpful....just WAY TO LONG A WAIT TIME!
August 23, 2023
5
Love the e-check in hate the kiosk if I already did an echeck in. Staff is very friendly and service is right on time.
August 2, 2023
5
Very good service
July 30, 2023
5
Timely and professional service.
June 12, 2023
5
After my first visit years ago, I hate to say, but I have not been back to my primary. I love this place!! The staff is friendly and caring. It's right by my house (used to be), and I don't have to wait for an appointment.
May 18, 2023
5
Outstanding service were provided in a timely and professional manner.
May 17, 2023
5
Very helpful and nice.
May 13, 2023
5
Always a great experience. Do not hesitate to go! So glad it is there.
May 11, 2023
5
Great experience. Thank you for the prompt responses and follow ups
May 12, 2023
5
Everyone is very helpful, and friendly.
May 9, 2023
5
very positive experience at the urgent care. Dr Gallen was professional, empathetic and a good listener. She went above and beyond to make sure I feel comfortable about the situation.
May 11, 2023
5
I was impressed by the quality of care from Dr. Gallen.
April 23, 2023
5
Great experience.
October 27, 2023
5
This visit was much better than the last. The doctor introduced herself and was friendly and engaging.
October 6, 2023
5
DR. Gallen was so helpful. I feel so much better not even 24 hours later based on her treatment plan. She took time to hear about my health history and took time to make sure I was going to get what I needed. Very professional.
September 6, 2023
5
We were sent there by another location (1.15 pm), (as they didn't do X-rays at that location) they did not call and notify them that we were coming, so we went on the walk-in list with a 2 hr wait! (3 pm) we did not get seen with 2 hours, and we ended up being the LAST patient in the building. (Even though MANY came after us) we had already been seen by a dr and had been referred there JUST FOR X-RAYS! Upon leaving, (7:50pm) we got stuck in the elevator for 15-20 mins, then wheeled my son to the car and walked wheelchair back only to find out the door locked behind us, so had to leave chair outside! The doctor, X-ray assistant and front desk rep were extremely nice and helpful....just WAY TO LONG A WAIT TIME!
August 23, 2023
5
Love the e-check in hate the kiosk if I already did an echeck in. Staff is very friendly and service is right on time.
August 2, 2023
5
Very good service
July 30, 2023
5
Timely and professional service.
June 12, 2023
3
In reviewing my discharge paperwork, I noticed that not all the information I provided to the care provider was documented in my file. Also, I was clearly suffering from a high fever, as a blanket was offered to me as I was having chills. However, the provider said the thermometer they used did not show that I had a fever.
May 19, 2023
5
After my first visit years ago, I hate to say, but I have not been back to my primary. I love this place!! The staff is friendly and caring. It's right by my house (used to be), and I don't have to wait for an appointment.
May 18, 2023
5
Outstanding service were provided in a timely and professional manner.
May 17, 2023
5
Very helpful and nice.
May 13, 2023
5
Great experience. Thank you for the prompt responses and follow ups
May 12, 2023
5
Always a great experience. Do not hesitate to go! So glad it is there.
May 11, 2023
5
very positive experience at the urgent care. Dr Gallen was professional, empathetic and a good listener. She went above and beyond to make sure I feel comfortable about the situation.
May 11, 2023
5
Everyone is very helpful, and friendly.
May 9, 2023
4
They were nice and professional but im still very sick
May 5, 2023
5
I was impressed by the quality of care from Dr. Gallen.
April 23, 2023
2
You need to ask a patient. Do they need a doctors excuse or offer one to them or give them one and it shouldn't be an issue if they call back and not get a doctor's excuse of the reason why.
April 7, 2023
2
The Doctor was excellent; the rest of the providing staff and front desk should be replaced ASAP; the X-Ray suggestion was unnecessary, and due to the extremely long wait wasn't preformed at all, as I had to leave due to the uncomfortable setting and weakness. Again, the MD was great!!
April 4, 2023
2
I tried calling twice ahead of going over; nobody answered the phone, it wrang many many times. When I confronted the person at the desk, she just stared at me without a reply. This is not good professional behavior.
April 2, 2023
2
I tried calling twice ahead of going over; nobody answered the phone, it wrang many many times. When I confronted the person at the desk, she just stared at me without a reply. This is not good professional behavior.
April 2, 2023
2
The Doctor was excellent; the rest of the providing staff and front desk should be replaced ASAP; the X-Ray suggestion was unnecessary, and due to the extremely long wait wasn't preformed at all, as I had to leave due to the uncomfortable setting and weakness. Again, the MD was great!!
April 4, 2023
2
You need to ask a patient. Do they need a doctors excuse or offer one to them or give them one and it shouldn't be an issue if they call back and not get a doctor's excuse of the reason why.
April 7, 2023
5
I was impressed by the quality of care from Dr. Gallen.
April 23, 2023
4
They were nice and professional but im still very sick
May 5, 2023
5
Everyone is very helpful, and friendly.
May 9, 2023
5
very positive experience at the urgent care. Dr Gallen was professional, empathetic and a good listener. She went above and beyond to make sure I feel comfortable about the situation.
May 11, 2023
5
Always a great experience. Do not hesitate to go! So glad it is there.
May 11, 2023
5
Great experience. Thank you for the prompt responses and follow ups
May 12, 2023
5
Very helpful and nice.
May 13, 2023
5
Outstanding service were provided in a timely and professional manner.
May 17, 2023
5
After my first visit years ago, I hate to say, but I have not been back to my primary. I love this place!! The staff is friendly and caring. It's right by my house (used to be), and I don't have to wait for an appointment.
May 18, 2023
3
In reviewing my discharge paperwork, I noticed that not all the information I provided to the care provider was documented in my file. Also, I was clearly suffering from a high fever, as a blanket was offered to me as I was having chills. However, the provider said the thermometer they used did not show that I had a fever.
May 19, 2023
5
Timely and professional service.
June 12, 2023
5
Very good service
July 30, 2023
5
Love the e-check in hate the kiosk if I already did an echeck in. Staff is very friendly and service is right on time.
August 2, 2023
5
We were sent there by another location (1.15 pm), (as they didn't do X-rays at that location) they did not call and notify them that we were coming, so we went on the walk-in list with a 2 hr wait! (3 pm) we did not get seen with 2 hours, and we ended up being the LAST patient in the building. (Even though MANY came after us) we had already been seen by a dr and had been referred there JUST FOR X-RAYS! Upon leaving, (7:50pm) we got stuck in the elevator for 15-20 mins, then wheeled my son to the car and walked wheelchair back only to find out the door locked behind us, so had to leave chair outside! The doctor, X-ray assistant and front desk rep were extremely nice and helpful....just WAY TO LONG A WAIT TIME!
August 23, 2023
5
DR. Gallen was so helpful. I feel so much better not even 24 hours later based on her treatment plan. She took time to hear about my health history and took time to make sure I was going to get what I needed. Very professional.
September 6, 2023
5
This visit was much better than the last. The doctor introduced herself and was friendly and engaging.