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Prescription Refills
It is not our policy to prescribe new medications over the telephone. Long term medications may be handled over the phone if you are up to date with follow up appointments and only during regular office hours. Please call your pharmacist with refill requests early to ensure completion of the refill approval process before 3:00 p.m. The pharmacist will contact our office for approvals. Refills or medications may not be provided without an office visit.
Referrals
If your insurance plan is a plan that requires a referral to be seen by a specialist, we ask that you obtain that referral directly from your primary care physician and bring it with you. This will prevent any appointment rescheduling or delays. Due to certain managed care requirements, we are unable to request or obtain patient referrals directly from the primary care physicians.

Facility Information

Location & Phone Numbers
1700 Hospital South Drive
Suite 404
Austell, GA 30106

Phone: (770) 428-4475
Fax: (770) 948-1275

Hours of Operation
Monday - Friday:
8:00 AM - 4:30 PM
(patient hours may vary
by provider)


Appointments & Cancellations

Patients are seen by appointment only allowing both more convenience to the patient and opportunity for better care. We make a sincere attempt to adhere to the appointment schedule, but when emergencies and other circumstances arise beyond our control, they must take precedence and some delays may therefore occur. When you arrive at the office for your appointment, please check-in with the front office and provide any updated information since your last visit. 

Insurance and Payment

Due to the many types of insurance plans and policies, it is impossible for the provider to know your specific policy or plan requirements. Patients are responsible to know and understand all applicable insurance policies. In order to obtain accurate billing information we require a copy of your insurance card at the time of service. Note that we cannot file or accept assignment of your insurance unless proof of all insurance information is provided. Failure to provide sufficient insurance information at the time of service will result in payment in full until such time as adequate insurance information is provided.

ALL COPAYS, DEDUCTIBLES AND CO-INSURANCE FEES REPORTED BY INSURANCE COMPANIES ARE DUE PRIOR TO SERVICES RENDERED
For your convenience, we accept Cash, Checks, Visa, Discover and MasterCard**
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Questions? Call us at 770-956-STAR (7827) | Copyright © 2014 WellStar Health System. All Rights Reserved.