“I learned a lot of information and I wasn’t treated like I’m a bad person because of my high sugars. I also loved how they were very attentive to our individual situations. Staff is very personable and caring!”
Patient comment from confidential self-management class evaluation
“Everyone in the group has the same health issues. We’re all there to help each other and to get well. When I have a good weight loss, (the instructors) are jumping up and down. I’ve never been with any group that cares so much about individual success. They just want to see you healthy.”
Diane Flink, Weight Management participant
“I don’t feel like I have an unmanageable issue anymore – going home with lots of options.”
Patient comment from confidential self-management class evaluation
“I have a patient who is VERY VERY hard of hearing (100% disabled by VA, occurred in Vietnam). He tends to just say ‘ok’ even if he hasn’t really understood or heard you. Naturally, I was concerned about his diabetes education and how much he’d get out of it."
"He came in today very excited about his progress and was telling me how much he got out of the classes and went through some of the stuff he learned. I know this took a lot of time and effort, and they certainly deserve an ‘atta-boy’. We talk about making a difference in peoples lives, this educator CERTAINLY did.”
Charles Craton, M.D.
“I just wanted to take a moment to thank you and all of your staff on the wonderful work you all do. I saw a patient yesterday who is very pleased and encouraged with all you have taught her in the Education classes. She is a newly diagnosed diabetic and she was very nervous when she first got diagnosed. She was singing praises about the classes. I have heard this from many patients. I just wanted to let you know it is appreciated.”
Judy Volcy, M.D.